Home
>
Software
>
Microsoft Great Plains: Service Business Customization & Integration Example

Microsoft Great Plains: Service Business Customization & Integration Example

Microsoft Business Solutions Great Plains might be considered as ERP platform, ready for customization and integration. Microsoft Business Solutions partner typically does one of the two things: specializes in the industry (in this case it goes for the nation-wide clientele) or specializes in the local or regional market. In this small article we'll consider the specifics of the services industry and how they could be realized in Microsoft Great Plains

Industry Specifics:

? Very complex pricing formulas. In services you sell something that people can not touch and so you have to adjust your pricing for each market segment/customer class or for each individual customer. You can do it, because the nature of service is different from the nature of manufactured goods. Naturally these business relationship with your customers are rooted in the ability of the business owner or manager to negotiate the price and use complex promotions models

? Service Uniqueness. Opposite to general products wholesale or retail ? service business has very unique market niche and the way of serving its clients. The service system is outside of the scope here, however it alters the standard way of ERP implementing. The examples could be ? the way you are handling customer complaints via discounting, price adjustments and issuing credit memos

? Customer Self-Service. This is when customer would like to see order execution with the connection to payment info. Typically this should be enabled over the web or extranet security realm

Highlights for Great Plains implementation:

? Sales Order Processing (SOP). This module is the most popular connection point for eCommerce developers ? the same should be said about service industry. In the case of services ? you should decide if you would like SOP be the place where your Sales Orders are originated ? or just where they should be finally recorded after processing in your custom application

? eConnect. This tool should be considered as the way to move your very unique custom sales logic into Microsoft Great Plains ? if you decide to stick to outside customization (like eCommerce for example). eConnect was specially developed and designed for eCommerce developers

? Great Plains Dexterity customization. Dexterity is programming language of Great Plains. It allows you to use seamless integration with GP screens and reports plus it works in the GP security realm. Dexterity customization might be needs for SOP and Inventory Control modules

Good luck with implementation, customization and integration and if you have issues or concerns ? we are here to help! If you want us to do the job - give us a call 1-630-961-5918 or 1-866-528-0577! help@albaspectrum.com

Andrew is a Great Plains specialist in Alba Spectrum Technologies ( http://www.albaspectrum.com ) ? USA nationwide Great Plains, Microsoft CRM customization company, serving clients in Chicago, Houston, Atlanta, Phoenix, New York, Los Angeles, San Francisco, San Diego, Miami, New Orleans, Toronto, Montreal and having locations in multiple states and internationally

reliable maid service Highland Park ..

In The News:

Chrome extension spyware disguised as a free VPN service highlights security risks after it captured private browsing data from trusted sites.

New research shows how fatty acids in cooking oil can safely dissolve and recover silver from circuit boards without harmful chemicals or environmental damage.

The Fox News AI newsletter gives you information on the latest AI technology advancements, and about the challenges and opportunities AI presents now and for the future.

Anthropic investigates alarming AI abuse case where hacker automated entire cybercrime campaign using Claude, stealing sensitive data from defense and healthcare firms.

TikTok, Meta and YouTube restrict Charlie Kirk shooting videos with age gates and warnings while X faces criticism for allowing continued circulation.

Cybercriminals use fake troubleshooting websites to trick Mac users into running terminal commands that install Shamos malware through ClickFix tactics.

San Francisco startup Fable launches Showrunner, an AI platform dubbed the 'Netflix of AI' that generates animated episodes from text descriptions with Amazon support.

Apple raised iPhone prices for some models despite receiving tariff relief from President Donald Trump, with the new lineup starting at $799 for the base model.

A two-story 3D concrete printed home in Western Australia demonstrates faster construction methods that could reshape American housing amid rising costs.

Credit scores remain important during retirement for insurance rates and housing applications, while seniors become prime targets for identity theft and financial scams.

Scammers now send unexpected packages with QR codes that redirect victims to fraudulent websites or download malicious software to steal sensitive information.

Meeting AI tools record private conversations alongside work discussions, creating privacy risks that can be managed with proper settings and awareness.

Hotel privacy concerns are valid but rare, with methods to detect hidden tech using smartphone flashlights, mirror tests and scanning apps.

Improve your Wi-Fi speed and reliability with 10 simple router optimization tips that don't require special apps or expensive subscriptions.

A Columbia University breach exposed names, Social Security numbers and academic records of nearly 869,000 people, with notifications beginning in August.

Rental car drivers use AI-powered apps like Proofr to protect themselves from unfair damage fees as major companies deploy automated inspection tools.

Fox News' AI newsletter brings you the latest on technology advancements around artificial intelligence.

OnTrac data breach between April 13-15, 2025, exposed personal information of over 40,000 people including Social Security numbers and medical records.

A woman named Wika announces her engagement to an AI chatbot sparking worldwide debate about virtual relationships and technology.

The notorious people search site National Public Data relaunches despite a previous breach affecting 3 billion individuals, raising fresh privacy concerns.

Revolutionary TRAUMAGEL gel controls life-threatening bleeding from gunshot wounds and traumatic injuries, helping first responders prevent prehospital deaths.

Protect your home network by enabling proper encryption, creating strong passwords, checking connected devices and using VPN and antivirus software.

The Navy's solar-powered Skydweller drone flew nonstop for 73 hours in Mississippi, proving renewable energy can power long-endurance military missions.

Moving and downsizing expose seniors to identity theft and scams as data brokers collect real estate records and personal information to sell to criminals.

ShengShu's Vidar technology revolutionizes humanoid robot training by using AI-generated synthetic video, reducing required training data from hours to just 20 minutes.

Microsoft Great Plains: Service Business Customization & Integration Example

Software