Quality control in franchising companies is paramount and all franchising companies must have strict guidelines to insure consistency. To insure this takes place throughout your franchise system you must make this a policy in your confidential operations manual. Your first step should be to make an outline of your policies and reasons behind them, since you might need help getting started please feel free to print this article and modify the outline below to best fit your specific business and vision for your company.
Next sit down with a legal pad and a pen when you have some quite time and write out several paragraphs for each item. Once completed with this task you have a workable rough draft. Type it up and make copies for the boardroom. After various other ideas and concepts are kicked around make a couple of revisions and have it properly formatted and type set with cool graphics. This final copy should become Gospel and your new company mantra. Trust me on this, you need a quality control manual and policy that everyone can grab hold of. Think on this.
QUALITY CONTROLS
I. OVERVIEW
A. Insuring Repeat Business
B. Strong Reputation
C. Supplies On Hand
D. Word Of Mouth
E. Franchisor's Guidelines
II. AREA REPRESENTATIVES
A. Help You Watch Managers
B. Field Complaints
C. Set Up Bonus Programs (Employees)
D. Refresher Courses On Site
E. Break In New Employees
III. FRANCHISOR
A. Direct Mail Program
B. Franchisee Contract Renewal
C. Training Crews
D. Designated Representative
IV. EQUIPMENT MAINTENANCE
V. TIMELINESS
VI. SERVICE
A. Same As Quality
B. You Can't Have One Without The Other
"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.worldthinktank.net/wttbbs
top rated cleaning service Lake Forest ..The choice of financing is an important determinant of whether... Read More
One of the hidden perks of raising six children is... Read More
A recent survey indicated that clean Taxi Cabs Fleets have... Read More
Thankfully, most of us will never find out. That is... Read More
When it comes to cost, how much can you afford... Read More
There's been a recent rise in the number of elderly... Read More
Hi, Charles...here, Your Cap and t-shirt guy From Texas. How... Read More
Where do you look for the appropriate alliance?One of the... Read More
The start of a new year is a time for... Read More
I've got good news and bad news. The good news... Read More
Everything starts with a business plan: If you don't have... Read More
Doesn't it frustrate you when you've given good service, sometimes... Read More
When the recent Games of the XXVIII Olympiad came to... Read More
We all know that competition is an ugly word but... Read More
Until the day I learned to play chess I loved... Read More
Many small companies work very hard to get new accounts.... Read More
Where would a business be without a business plan? A... Read More
You need to be visible to attract customers, right? But... Read More
Image of your franchise automotive outlet is so important. Some... Read More
You are selling your small business (business value under $1... Read More
A cluttered world of marketing communications diminishes the ordinary. The... Read More
Over regulation of small business is so intense it is... Read More
What does buying a fat pig have to do with... Read More
If you are thinking of turning your current into a... Read More
Have you been searching for the perfect home-based business? I... Read More
insured cleaning company Morton Grove ..You need to be visible to attract customers, right? But... Read More
One of the major complaints in the QSR Quick Service-Fast... Read More
SBIR vs. STTR: If you are participating in the SBIR... Read More
If you are worried about how many different business cards... Read More
Remember the training programs, seminars, and workshops you had to... Read More
Many small companies work very hard to get new accounts.... Read More
The success of your business depends on your ability to... Read More
A janitorial cleaning service is one of the best businesses... Read More
Boston itself covers 50 square miles of concrete and traffic,... Read More
While I was hard at work last week, an everyday... Read More
If you are a motorcycle detailer and need to expand... Read More
If you are a small business you know that you... Read More
There were only an estimated 1800 active franchisors in this... Read More
Some of the greatest words of wisdom for any man... Read More
When starting a business, you have to determine the method... Read More
Sacred cows take a long time to die. We get... Read More
Last summer the FTC put forth a report and then... Read More
Microfiber cleaning towels have been around for about ten years... Read More
By outsourcing to skilled professionals you'll be able to grow... Read More
Think the best way to get more customers is to... Read More
You can't imagine how many people ask me how I... Read More
Many companies wish to expand and a few wish to... Read More
Sometimes the simple businesses are the ones, which make good... Read More
The choice to incorporate a small business in Florida has... Read More
Have you ever heard the phrase, 'PREPONDERANCE OF PROOF'?I recently... Read More
Small Business |