Home
>
Small Business
>
Contract Cleaners ? A Guide for Business Part 2

Contract Cleaners ? A Guide for Business Part 2

In the first part of this article I put forward 7 questions that I believed were important to ask of your potential cleaning company. In this article I will explain the relevance of the first two questions and the answers you get to you as a business.

What is your staff turnover?

When the top 150 Cleaning Companies in the UK were asked this question the answer came back as 73%. That means that within a 12 month period 73% of their cleaning staff have left and been replaced. What is the relevance of this figure to you? If the figure you get back is higher than about 25% it is likely that if you engage this firm then you are unlikely to have the same cleaners for very long. You will have a constant stream of new cleaners. This is not good for building up a working relationship or continuity. Worse still might be the answer 'I don't know exactly' because this probably means they are trying to avoid giving you an insight into the correct figure. They can of course lie!

Do you provide verifiable training?

Cleaners might simply be hired to cover a particular clean, shown what to do and left to get on with it. Verifiable means that the company has a recognised training scheme which is documented and you can see the date and times training of your staff has taken place. Is training necessary? You might think not. Everybody should know how to clean because we all do it! Commercial cleaning is not like cleaning at home. The cleaner has a time limit in which tasks must be completed. They must be trained in how to carry out those tasks as quickly and efficiently as possible. Secondly not all the tasks will be assigned to every cleaning slot. Some tasks might for example be designated as weekly in the cleaning schedule or even monthly, for example cob webbing. However the staff must be trained that if they see a cobweb they remove it then and there and not wait until the schedule allows them to do it! This may sound petty and common sense but not all cleaners are capable of working outside their little boxes and schedules without proper training.

To you as a business it is actually quite important that your cleaners are capable of doing things as and when needed and not necessarily waiting for the appointed time on the schedule to come around. So ask the question and then probe a little deeper into the cleaning companies view on cleaning schedules.

David Andrew Smith has been working for many years in the cleaning industry and is the owner of http://www.wesparkle.co.uk, general cleaners and also the owner of http://www.wesparkle.co.uk who are specialists in natural stone care and maintenance of such natural stone as marble, granite and limestone

professional maid services Park Ridge ..

In The News:

Retailers lose $76.5 billion annually to return fraud as nearly 10% of U.S. retail returns involve fraudulent activity, with $850 billion in returns expected in 2025.

ShinyHunters claims responsibility for stealing 94GB of Pornhub user data affecting over 200 million records and demands Bitcoin ransom.

ChatGPT 2025 now connects to Apple Music, Canva, Expedia, TripAdvisor and OpenTable through built-in apps that help users create playlists, design graphics and more.

Apple releases emergency patches for two zero-day vulnerabilities actively exploited in attacks. iPhone and iPad users urged to update immediately.

DoorDash launches Zesty, an AI-powered social app that recommends restaurants through conversational search, now testing in San Francisco and New York.

Cybersecurity firm Infoblox reveals that over 90 percent of parked domains now redirect visitors to scams and malware, making simple typos extremely dangerous.

The Fox News AI Newsletter covers the latest artificial intelligence technology advancements, including the challenges and opportunities AI presents now and for the future.

GPT-5.2 is now live for all ChatGPT users with improved coding, writing and image interpretation, with Kurt Knutsson offering his review.

New iPhone replacement scam uses pressure tactics and fake carrier calls to steal devices from buyers. Criminals claim shipping errors and demand urgent returns.

Amazon Ring's new facial recognition feature sparks privacy controversy as Electronic Frontier Foundation critics argue the AI upgrade expands surveillance risks.

New Android banking trojan Sturnus steals credentials, reads encrypted messages and controls devices.

Denmark's 3D-printed student village proves automation builds 36 apartments faster than traditional methods. Skovsporet project shows housing future.

Discover Android's new Sound Notifications feature that alerts you to smoke alarms, doorbells, and baby cries even when wearing headphones.

New SantaStealer malware reportedly threatens holiday shoppers with password theft. This Christmas-themed info-stealer targets browsers and crypto wallets.

The Christmas season brings a surge in Netflix phishing scams targeting shoppers with fake emails. Stacey P received convincing scam but verified account first.

San Francisco Giants invite Jamie Grohsong to throw ceremonial first pitch at Oracle Park after he learned to play baseball with a bionic hand following an injury.

FBI warns cybercriminals are stealing family photos from social media to create fake proof of life images in virtual kidnapping scams targeting victims.

Instagram's new 'Your Algorithm' tool lets you control your Reels feed in real time. The app now gives you power to customize what videos you see.

Major Marquis fintech breach exposes 400,000-plus Americans' data through unpatched SonicWall vulnerability, with Texas hardest hit at 354,000 affected.

Free up iPhone storage fast by clearing large photos and videos from Messages app. Simple steps for iOS users to delete attachments without losing chats.

Scammers are flooding inboxes with fake tracking alerts that mimic real carriers, exploiting the holiday rush to steal logins and personal data.

The Fox News AI Newsletter brings you the latest news on AI technology advancements and the challenges and opportunities AI presents now and for the future.

Texas family reunites with missing 11-year-old cat Grayson after 103 days using Petco Love Lost's AI photo matching technology and community help.

Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you need it most for urgent issues.

Unlock richer audio from your streaming apps with simple tweaks to volume normalization, equalizer settings, and quality preferences for cleaner sound.

Contract Cleaners ? A Guide for Business Part 2

Small Business