Home
>
Small Business
>
Contract Cleaners ? A Guide for Business Part 2

Contract Cleaners ? A Guide for Business Part 2

In the first part of this article I put forward 7 questions that I believed were important to ask of your potential cleaning company. In this article I will explain the relevance of the first two questions and the answers you get to you as a business.

What is your staff turnover?

When the top 150 Cleaning Companies in the UK were asked this question the answer came back as 73%. That means that within a 12 month period 73% of their cleaning staff have left and been replaced. What is the relevance of this figure to you? If the figure you get back is higher than about 25% it is likely that if you engage this firm then you are unlikely to have the same cleaners for very long. You will have a constant stream of new cleaners. This is not good for building up a working relationship or continuity. Worse still might be the answer 'I don't know exactly' because this probably means they are trying to avoid giving you an insight into the correct figure. They can of course lie!

Do you provide verifiable training?

Cleaners might simply be hired to cover a particular clean, shown what to do and left to get on with it. Verifiable means that the company has a recognised training scheme which is documented and you can see the date and times training of your staff has taken place. Is training necessary? You might think not. Everybody should know how to clean because we all do it! Commercial cleaning is not like cleaning at home. The cleaner has a time limit in which tasks must be completed. They must be trained in how to carry out those tasks as quickly and efficiently as possible. Secondly not all the tasks will be assigned to every cleaning slot. Some tasks might for example be designated as weekly in the cleaning schedule or even monthly, for example cob webbing. However the staff must be trained that if they see a cobweb they remove it then and there and not wait until the schedule allows them to do it! This may sound petty and common sense but not all cleaners are capable of working outside their little boxes and schedules without proper training.

To you as a business it is actually quite important that your cleaners are capable of doing things as and when needed and not necessarily waiting for the appointed time on the schedule to come around. So ask the question and then probe a little deeper into the cleaning companies view on cleaning schedules.

David Andrew Smith has been working for many years in the cleaning industry and is the owner of http://www.wesparkle.co.uk, general cleaners and also the owner of http://www.wesparkle.co.uk who are specialists in natural stone care and maintenance of such natural stone as marble, granite and limestone

last minute cleaning help Arlington Heights ..

In The News:

Fox News Digital's artificial intelligence newsletter digs into a robot in Russia that faceplanted, George Clooney's alarm and OpenAI's rivalry with the New York Times.

Major data breach at Conduent exposes personal information of 10+ million people. Government contractor hit by cyberattack affecting Medicaid, child support systems.

Texas startup Janta Power raises $5.5M for innovative vertical solar towers that generate 50% more energy than traditional panels while using just one-third the land.

NASA's twin ESCAPADE spacecraft launched aboard Blue Origin's New Glenn rocket Thursday afternoon from Cape Canaveral, beginning their journey to Mars with arrival expected in 2027.

Learn how to set email reminders on iPhone and Android so you never forget to reply again. Simple built-in features help you stay organized and on top of messages.

Discover how Apple's passkeys revolutionize Mac security by replacing vulnerable passwords with biometric authentication and encryption for ultimate protection.

New survey reveals 78% of parents fear AI scams targeting their kids, yet nearly half haven't discussed these threats. Learn why this dangerous gap exists.

Chrome now autofills passport and driver's license info automatically. Google's latest browser update adds official document support with encryption and user control.

Scammers impersonate Department of Veterans Affairs employees claiming veterans owe money, but real VA communications only direct to VA.gov or official channels.

The AltoVolo Sigma hybrid-electric aircraft flies 500 miles at 220 mph while operating 80% quieter than helicopters, featuring safety systems and compact design.

Google search scam alert: fake customer service numbers can give scammers remote control of your phone. Learn how to spot these traps and protect yourself.

Electric vehicles overtake gas cars in total CO2 savings after just two years of driving, with emissions benefits growing over time as power grids get cleaner.

Louvre Museum reportedly used "Louvre" as password for surveillance system during $100M jewel heist. Learn how weak passwords put even famous institutions at risk.

Bipartisan AI jobs bill from Sens. Hawley and Warner would require companies to report AI-related layoffs and hiring to Department of Labor quarterly.

Joe A. from Shelton, Connecticut, lost $228,000 to a ZAP Solutions cryptocurrency investment scam after his divorce, highlighting rising online fraud.

AI-powered autonomous trucks from Waabi and Volvo target U.S. freight driver shortage with Level 4 self-driving technology and NVIDIA computing platform integration.

Survive flight disruptions with expert travel tips: Book early morning flights, download airline apps and know your refund rights during service cuts.

Apple's iOS 26.1 update delivers major security fixes, performance boosts and enhanced privacy controls for your iPhone. Discover why updating now protects your data.

Russian hackers use fake CAPTCHA tests to spread dangerous malware targeting governments and journalists. Learn how to protect yourself from these deceptive attacks.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

Miami-Dade debuts America's first autonomous police SUV with AI cameras, drone deployment and real-time crime detection in groundbreaking law enforcement pilot.

Bank impostor scams cost Americans $2.9 billion as criminals use AI voices and caller ID spoofing to steal life savings. Learn nine essential fraud protection tips.

Foreign-owned apps secretly harvest personal data from seniors, making them prime targets for scams. Learn how to protect your privacy and stop data brokers today.

Sens. Josh Hawley and Richard Blumenthal introduce bipartisan GUARD Act to protect minors from AI chatbots through mandatory age verification and disclosure requirements.

Ghost-tapping scammers exploit wireless technology to drain accounts through small transactions, but RFID-blocking wallets and transaction alerts can protect you.

Contract Cleaners ? A Guide for Business Part 2

Small Business