Home
>
Web Design
>
Marketing Basics for the Webmaster

Marketing Basics for the Webmaster

What is the relationship between Marketing and Web designing? How can a better understanding of Marketing help the web designer manage his business more profitably?

What is marketing?

The American Marketing Association defines Marketing as "the process of planning and executing the conception, pricing, promotion and distribution of ideas, goods and services to create exchanges that satisfy individual and organizational goals". On the other hand, The Chartered Institute of Marketing, UK defines Marketing as "the Management process responsible for identifying, anticipating and satisfying customers' requirements profitably". Note the occurrence of Customer Satisfaction in both definitions and the underlining concern for Profitability in the second definition. In other words, a businessman needs to identify the needs of a consumer and explore ways of satisfying these needs in order to make a profit.

The Webmaster therefore needs to understand his client's customers. Does the client sell to various segments of customers (e.g students, retirees, young upwardly mobile professionals, etc?) or only one homogenous market such as any one of these segments? What are the lifestyles of such customers? What do they like to do in their pastime? How do they relax? Where do they live? What are their aspirations? If, for instance, the client's customers are tertiary school students, are they interested in sports? Would it be right to create a page on the client's website for snippets of information on the lifestyles of sports personalities around the world, even though the website markets an interactive software to help students write term papers and long essays? Or take upwardly mobile professionals, as another example. How about including a page (on the website of an insurance company selling policies targeted at this segment), which contains links to write-ups explaining several possibilities of personal finance and wealth creation opportunities? Will such "side attractions" ensure repeat visits to the website?

Once a Webmaster knows his client's customer, he can anticipate the customer's wants, appeal to the right emotions and show that customer how the client's product or service will benefit the customer.

The discerning Webmaster must also try to understand the industry within which his client operates, his client's competitors and what these competitors offer in comparison to what the client offers. If any of the competitors has a website, how customer friendly is the website? Does navigation within the site make it easy for the competitor's customers to make orders? Can the customer have his most cogent questions answered right there on the Frequently Asked Questions (FAQs) page without having to go through the pains of writing a mail? Can the Webmaster then create a website for his client, that will outsell the competitor's site in these areas?

While the client sometimes provides a brief explaining the kind of website he thinks he wants, the truly innovative Webmaster may go beyond this brief to add value. A word of caution, however: this should be discussed with the client.

Websites are marketing tools

The fundamental reality of how people use the web can be seen in the following comparative descriptive sketches of offline and online buyer behaviors. Offline, bustling crowds of would-be shoppers (or prospects) pass by your place of business (take a busy mall, for instance) and some of them may walk in, if your shop occupies a vantage location, your wares are attractively displayed and they can notice both. Online, however, people search for information. There are millions of people, but no crowds and each person searches alone. So, while the offline businessperson thinks of a vantage "location", the online businessperson must think of relevant "information" or "content", information that meets the needs and interests of the target market.

The Power of Search Engines

People who visit the web are looking for information and solutions. Most often, they rely on Search Engines to suggest or recommend the most likely websites, which may satisfy their needs. For the Webmaster to create a website which brings lots of targeted traffic to his client therefore, he must perform some tasks such as keyword brainstorming. In other words, he researches his site's main theme on the web, such as "weight watching", to find related words that are often searched by web visitors, but rarely targeted by websites. Such words can then form the topics for each page of his website and eventually provide the website with a theme or focus for optimum search engine ranking.

This is only one in a series of tasks which the Webmaster needs to perform for his client's website to rank well with the search engines and attract warm, willing-to-buy traffic on an ongoing basis. Such tasks can be very tedious, especially when the process is done manually. It is no surprise therefore, that some webmasters shy away from this aspect of the job. However, such tasks can be automated with Site Build It! , an all-in one site-building, site-hosting and site marketing solution which automatically performs the following operations for webmasters: Keyword Brainstorming, Search Engine Optimization, Search Engine Submission, Search Engine Reporting, File Upload, Sequential Auto responding, E-mail Marketing, etc. This system of tools works without compromising design or site functionality. Which means a Webmaster can create his site, using his favorite HTML and graphic (or other) software, simply upload the files and let Site Build It! do the rest. More on this software, including purchase and download instructions, can be found at http://webmaster.sitesell.com/net_hunting.html.

Dele Ogundahunsi, an e-marketer, specializes in Advertising and Web Design Direction. He can be reached on (+234) 803 85 10 10 2 or at http://webmaster.sitesell.com/net_hunting.html.

detailed home cleaning Lake Forest ..

In The News:

New TikTok malware campaign tricks users into running PowerShell commands that download Aura Stealer, which steals credentials and authentication tokens.

Gaia Family offers fixed upfront pricing for IVF cycles with unlimited embryo transfers and financial protection, partnering with over 100 U.S. fertility clinics.

The Jetsons Act aims to position Pennsylvania as a leader in advanced air mobility by establishing regulations for hybrid ground-air vehicles.

Fake Geek Squad invoice emails are targeting users with convincing charges and urgent phone numbers to steal personal information and money.

Fox News Digital's artificial intelligence newsletter digs into a robot in Russia that faceplanted, George Clooney's alarm and OpenAI's rivalry with the New York Times.

Major data breach at Conduent exposes personal information of 10+ million people. Government contractor hit by cyberattack affecting Medicaid, child support systems.

Texas startup Janta Power raises $5.5M for innovative vertical solar towers that generate 50% more energy than traditional panels while using just one-third the land.

NASA's twin ESCAPADE spacecraft launched aboard Blue Origin's New Glenn rocket Thursday afternoon from Cape Canaveral, beginning their journey to Mars with arrival expected in 2027.

Learn how to set email reminders on iPhone and Android so you never forget to reply again. Simple built-in features help you stay organized and on top of messages.

Discover how Apple's passkeys revolutionize Mac security by replacing vulnerable passwords with biometric authentication and encryption for ultimate protection.

New survey reveals 78% of parents fear AI scams targeting their kids, yet nearly half haven't discussed these threats. Learn why this dangerous gap exists.

Chrome now autofills passport and driver's license info automatically. Google's latest browser update adds official document support with encryption and user control.

Scammers impersonate Department of Veterans Affairs employees claiming veterans owe money, but real VA communications only direct to VA.gov or official channels.

The AltoVolo Sigma hybrid-electric aircraft flies 500 miles at 220 mph while operating 80% quieter than helicopters, featuring safety systems and compact design.

Google search scam alert: fake customer service numbers can give scammers remote control of your phone. Learn how to spot these traps and protect yourself.

Electric vehicles overtake gas cars in total CO2 savings after just two years of driving, with emissions benefits growing over time as power grids get cleaner.

Louvre Museum reportedly used "Louvre" as password for surveillance system during $100M jewel heist. Learn how weak passwords put even famous institutions at risk.

Bipartisan AI jobs bill from Sens. Hawley and Warner would require companies to report AI-related layoffs and hiring to Department of Labor quarterly.

Joe A. from Shelton, Connecticut, lost $228,000 to a ZAP Solutions cryptocurrency investment scam after his divorce, highlighting rising online fraud.

AI-powered autonomous trucks from Waabi and Volvo target U.S. freight driver shortage with Level 4 self-driving technology and NVIDIA computing platform integration.

Survive flight disruptions with expert travel tips: Book early morning flights, download airline apps and know your refund rights during service cuts.

Apple's iOS 26.1 update delivers major security fixes, performance boosts and enhanced privacy controls for your iPhone. Discover why updating now protects your data.

Russian hackers use fake CAPTCHA tests to spread dangerous malware targeting governments and journalists. Learn how to protect yourself from these deceptive attacks.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

Miami-Dade debuts America's first autonomous police SUV with AI cameras, drone deployment and real-time crime detection in groundbreaking law enforcement pilot.