Too often in business we get trapped into reviewing our sales numbers without analyzing the all important "profit" number. This is commonly referred to as the "bottom-line" of a business. There are various ways you can dramatically impact your profitability.
1) Under Pricing Kills Profits!
Many small businesses have thinner profit margins than larger firms do because they tend to under price their products or services. So why not just raise prices? I know the feeling--you're scared that your competition might swoop in like a bird of prey and your customer base might shrivel overnight!
If you have thought about raising prices but haven't done so, let me give you an example that may give you the confidence to do so. My client, Steve Lopes of Stanley Steemer based out of Edison, NJ had a positive experience from raising prices about a year back. After giving me much resistance to my advice to raise prices, Steve agreed it would be prudent to test it. The result? Sales and profit went up for the month in which he raised prices and Steve was pleasantly surprised at the little, if any resistance he got from his customers.
Since then, Steve has increased prices 2 more times. What happened to sales and net profits? Sales surged by 25% for that 12-month period and net profits for that same period skyrocketed by 84%. Since Steve's sales are in the 7 digits, these sales and net profit increases equate to very significant numbers. Best of all, it allows Steve with a lot of extra cash to do things he wanted to do in his business and personally.
Still unsure about raising prices? Remember, you can always cut them back. More likely then not, you'll be surprised at the positive impact it'll have on your business, assuming of course you continue to provide the same or better level of service to your customers.
2) Is The Marketing Working?
Make your advertising accountable.
You've probably heard the familiar maxim: "Twenty percent of my advertising brings in 80 percent of my business, but I don't know which 20 percent!" I see that as a common problem with many small-businesses. They don't track their marketing to know what's working, what's not. This problem stems from a bigger problem and that is not being aware of the difference between institutional and direct-response advertising.
Institutional advertising, also known as image advertising, is all about you, the business owner. How great you are, your qualifications, years in business, "full-service" product line, etc. It's the most common form of advertising. You see institutional ads every day in print or in TV. They're often cute, creative, funny, utterly ineffective and not trackable. Simply put, an institutional ad has no way to track results and is there to keep the company name in front of the public.
By contrast, direct response advertising is all about your customer and his or her needs. Its purpose is to stimulate a phone call, letter or a visit. Best of all, unlike an institutional ad, it is trackable so you can make every dollar you spend on it accountable. This then helps to measure the effectiveness of each ad.
3) The Easiest Way To Profits
Keep a lid on spending! Resist the urge to spend freely. You may like the way a lavish office and expensive furniture looks, but does it really contribute to your business? In some businesses, a fancy office is critical; in most it is not. I once had a small business owner who spent $5,000 on his front office desk in a business operation that had no "office visits." Needless, to say, this business owner did not survive too long in business due to this and other extravagances. Get as much value out of every transaction, whether you're leasing office space or stocking the kitchen.
Important caveat: Don't compromise when it comes to spending money on your own self-development. Small business owners don't give this enough importance and thus spend far too little money in this area. This is a big mistake. As an example, in the next 5 weeks, I'll be attending three conferences across the country and investing about $4,300 in seminar tuition fees, travel and boarding. Not a small chunk of change you would agree, but in my opinion, well worth the investment. You are the most important asset in your business. Take good care of you.
4) Have You Got A Back End For Every Sale?
Most small-businesses ignore the easy money to be made with a back-end sale. Yet, the really smart business owner never forgets that the most profitable words in the history of business were: "Would you like fries with that?" I have read that these words instantly doubled the total sale.
Your biggest expense is reaching a new customer. If you succeed to winning him over to the point that he pulls out his wallet and gives you money. . . he will often continue to give you money if you offer something else. Yet, you do not need any expensive advertising to do this ? he's already listening to you. You simply have to open your mouth and offer him something else.
Savvy small-business owners will have something more expensive to sell, and something less expensive. Something else that fits in with whatever the initial sale was. . . and something else that just has broad appeal. But they will always have something on the back-end.
5) Outsource Judiciously
One of the battle cries in business today is to determine the one thing that your business does best, become even better at it, and outsource absolutely everything else. There is certainly a lot to be said for taking a careful look at every function in your business and asking yourself if you should outsource it. But take a hard look at the numbers before you decide to jump on the outsource bandwagon!
Salim Omar, CPA is the author of the newly published book, Straight Talk About Small Business Success In New Jersey now available in Barnes and Noble bookstores and on amazon.com.
More free information can be accessed on his website amazon.com
cleaning help near Mundelein ..Continuing from the second article:6. About the aground mathematical model,... Read More
Maximum efficiency in the cleaning industry is a key to... Read More
One of the most common issues that comes up for... Read More
We all know how glorious those first warm days of... Read More
If your home business is not performing the way you... Read More
There are almost as many opinions and views on marketing... Read More
You're pretty proud of yourself! After all, only four months... Read More
One overlooked individual in the process of taking a company... Read More
If you run a pressure washing business it is a... Read More
Why does research and education play an important part of... Read More
Many small business startups fail within the first 2 years... Read More
One of the great challenges for independent professionals and small... Read More
Many mobile car wash operators would like to add de-ionized... Read More
Having a successful business means also having a good working... Read More
(Although this article is geared towards small business owners, the... Read More
Auto Detailing: Maintaining A Commercial Carpet ExtractorYou should drain your... Read More
The revenue history is a vital piece of your power... Read More
What are the 5 best ways to gain new contacts?There... Read More
"Inch by inch, row by row...that's the way my garden... Read More
Doesn't it frustrate you when you've given good service, sometimes... Read More
Being a small or home-based business owner can be loads... Read More
Why Alliances FailWhen do you know an alliance is falling... Read More
My clients and many of my readers are small and... Read More
If small business had no important outside audiences, it wouldn't... Read More
When should you leverage the relationship?Leveraging sometimes brings a negative... Read More
reliable maid service Wilmette ..One overlooked individual in the process of taking a company... Read More
Cleaning the trailers towed by big trucks is not easy,... Read More
The life cycle of the typical small business is short... Read More
What is the satisfaction & expectation review of the business... Read More
One of the primary concerns all small businesses have is... Read More
Your business is making profits, but where is the cash?... Read More
There's been a recent rise in the number of elderly... Read More
The book, "Become the Squeaky Wheel," by New Hampshire author... Read More
Every home business has the same problem of how to... Read More
Q: A friend told me that as a woman of... Read More
If you're serious about wanting to start a business, the... Read More
The temporary staffing industry continues to expand, with yearly double-digit... Read More
Looking for a place to add a Quick Lube away... Read More
A top executive called up me late in the night.... Read More
The key to organizational focus and helping those who need... Read More
When you feel like you're always busy working on your... Read More
1. TargetYou are not all things to all people. Decide... Read More
The challenges of the small business owner are well documented.... Read More
The Federal Trade Commission out of the blue decide in... Read More
Researching information for a recent business plan, I came across... Read More
Here are some important points to take note of if... Read More
Just a few years ago, when one thought of a... Read More
One thing I have noticed in my travels to different... Read More
A Mattress Cleaning Business might be just for you if... Read More
Costs of over regulation and over disclosure end up hurting... Read More
Small Business |