Too often in business we get trapped into reviewing our sales numbers without analyzing the all important "profit" number. This is commonly referred to as the "bottom-line" of a business. There are various ways you can dramatically impact your profitability.
1) Under Pricing Kills Profits!
Many small businesses have thinner profit margins than larger firms do because they tend to under price their products or services. So why not just raise prices? I know the feeling--you're scared that your competition might swoop in like a bird of prey and your customer base might shrivel overnight!
If you have thought about raising prices but haven't done so, let me give you an example that may give you the confidence to do so. My client, Steve Lopes of Stanley Steemer based out of Edison, NJ had a positive experience from raising prices about a year back. After giving me much resistance to my advice to raise prices, Steve agreed it would be prudent to test it. The result? Sales and profit went up for the month in which he raised prices and Steve was pleasantly surprised at the little, if any resistance he got from his customers.
Since then, Steve has increased prices 2 more times. What happened to sales and net profits? Sales surged by 25% for that 12-month period and net profits for that same period skyrocketed by 84%. Since Steve's sales are in the 7 digits, these sales and net profit increases equate to very significant numbers. Best of all, it allows Steve with a lot of extra cash to do things he wanted to do in his business and personally.
Still unsure about raising prices? Remember, you can always cut them back. More likely then not, you'll be surprised at the positive impact it'll have on your business, assuming of course you continue to provide the same or better level of service to your customers.
2) Is The Marketing Working?
Make your advertising accountable.
You've probably heard the familiar maxim: "Twenty percent of my advertising brings in 80 percent of my business, but I don't know which 20 percent!" I see that as a common problem with many small-businesses. They don't track their marketing to know what's working, what's not. This problem stems from a bigger problem and that is not being aware of the difference between institutional and direct-response advertising.
Institutional advertising, also known as image advertising, is all about you, the business owner. How great you are, your qualifications, years in business, "full-service" product line, etc. It's the most common form of advertising. You see institutional ads every day in print or in TV. They're often cute, creative, funny, utterly ineffective and not trackable. Simply put, an institutional ad has no way to track results and is there to keep the company name in front of the public.
By contrast, direct response advertising is all about your customer and his or her needs. Its purpose is to stimulate a phone call, letter or a visit. Best of all, unlike an institutional ad, it is trackable so you can make every dollar you spend on it accountable. This then helps to measure the effectiveness of each ad.
3) The Easiest Way To Profits
Keep a lid on spending! Resist the urge to spend freely. You may like the way a lavish office and expensive furniture looks, but does it really contribute to your business? In some businesses, a fancy office is critical; in most it is not. I once had a small business owner who spent $5,000 on his front office desk in a business operation that had no "office visits." Needless, to say, this business owner did not survive too long in business due to this and other extravagances. Get as much value out of every transaction, whether you're leasing office space or stocking the kitchen.
Important caveat: Don't compromise when it comes to spending money on your own self-development. Small business owners don't give this enough importance and thus spend far too little money in this area. This is a big mistake. As an example, in the next 5 weeks, I'll be attending three conferences across the country and investing about $4,300 in seminar tuition fees, travel and boarding. Not a small chunk of change you would agree, but in my opinion, well worth the investment. You are the most important asset in your business. Take good care of you.
4) Have You Got A Back End For Every Sale?
Most small-businesses ignore the easy money to be made with a back-end sale. Yet, the really smart business owner never forgets that the most profitable words in the history of business were: "Would you like fries with that?" I have read that these words instantly doubled the total sale.
Your biggest expense is reaching a new customer. If you succeed to winning him over to the point that he pulls out his wallet and gives you money. . . he will often continue to give you money if you offer something else. Yet, you do not need any expensive advertising to do this ? he's already listening to you. You simply have to open your mouth and offer him something else.
Savvy small-business owners will have something more expensive to sell, and something less expensive. Something else that fits in with whatever the initial sale was. . . and something else that just has broad appeal. But they will always have something on the back-end.
5) Outsource Judiciously
One of the battle cries in business today is to determine the one thing that your business does best, become even better at it, and outsource absolutely everything else. There is certainly a lot to be said for taking a careful look at every function in your business and asking yourself if you should outsource it. But take a hard look at the numbers before you decide to jump on the outsource bandwagon!
Salim Omar, CPA is the author of the newly published book, Straight Talk About Small Business Success In New Jersey now available in Barnes and Noble bookstores and on amazon.com.
More free information can be accessed on his website amazon.com
best cleaning company Highland Park ..How is your pipeline structured?I assume most of you have... Read More
An observation while returning home from a seminar: Getting away... Read More
Remember the training programs, seminars, and workshops you had to... Read More
Many mobile pressure-washing companies turn to government contacts to make... Read More
With the massive explosion of start-ups and home businesses developing,... Read More
Commonly folks have asked me what the technical difference is... Read More
Don't you find that there are so many decisions you... Read More
Most businesses accept checks as form of payment for goods... Read More
Everyday, customers and business owners are bombarded with billboards, logos,... Read More
Where do you look for the appropriate alliance?One of the... Read More
As a home business proprietor, you may already realize why... Read More
In the first article we mentioned the main characteristics that... Read More
Perhaps you are building a new home office or you... Read More
Concrete Roof Tile Business: During the 2004 summer season, storms... Read More
Most folks in the pressure washing business are happier to... Read More
Writing a business plan for your Solo Entrepreneur business doesn't... Read More
Many mobile car wash operators would like to add de-ionized... Read More
The employer / employee relations environment has been constantly evolving... Read More
Remember those drawings from science class of how a lever... Read More
You know what makes me really happy? Drinking a Starbucks... Read More
Whether you operate a chain of restaurants, a mom-and-pop convenience... Read More
Increase your profit potential by identifying ? and avoiding ?... Read More
Car wash businesses are unique to other businesses. In fact... Read More
If you're looking for start-up capital for your business, but... Read More
If you run a pressure washing business it is a... Read More
high-end home cleaning Winnetka ..The start of a new year is a time for... Read More
When deciding to host a fundraiser for your company or... Read More
You make the decision to go into business and for... Read More
I meet and talk to hundreds and hundreds of business... Read More
Your business is making profits, but where is the cash?... Read More
In the summer, I can't drive two blocks without seeing... Read More
The Federal Trade Commission is upgrading the franchise law and... Read More
As a practitioner and student of Small Business Marketing, I... Read More
Competition in the business world is often viewed as a... Read More
Most small business owners are faced with so many responsibilities... Read More
One way to determine your companies mission statement is based... Read More
Quality control in franchising companies is paramount and all franchising... Read More
Work smarter, not harderWhat is one of the best ways... Read More
Why does research and education play an important part of... Read More
When a regulator finds a target to go after to... Read More
My 16 year-old daughter said, "Gee Dad! You look just... Read More
What's your job profitability? Do you know?Many business owners are... Read More
"Order Now!" "Your Business Will Fail If You Don't Have... Read More
It seems so long ago that I started my first... Read More
There are several well-known truck washes in the Great State... Read More
Incorporation in Nevada has become an attractive option for savvy... Read More
Many businesses offer small business franchise opportunities. There are many... Read More
When we speak of branding most of the time people... Read More
Most business owners know when they need an accountant, but... Read More
Writing a business plan for a mobile car wash is... Read More
Small Business |