Home
>
Team Building
>
Proactive High Performance Teamwork

Proactive High Performance Teamwork

Proactive High Performance Teamwork is made up of nine proactive components and will provide the growth you are seeking in your practice. Two of the nine components are Performance and Opportunities.

Performance=Profitability

High Performing Staff=High Performing Bottom Line!

Successful practices excel in the filed of Patient Services

**It's not about product...It's about Service!! ....your "Absolutely outstanding service"!

Opportunities

New service options and availability can create tremendous opportunities for revenue and profit from existing (as well as new) patients. Seek to provide so many services and benefits that patients choose to keep returning.

**Every patient is an Opportunity looking for a place to happen!

Learn to look and listen for Opportunities!

Patients must be made to feel important, appreciated and valued.

Focus on making each patient feel they are the most important patient you have....because they are!!

Position your practice to do more cosmetic dentistry. Although insurance doesn't cover cosmetic dentistry, more and more patients are choosing cosmetic procedures.

All too often we think the patient in the treatment room knows what cosmetic procedures are available to them, when 95% of the time the patient doesn't have a clue! Many times it is just a matter of mentioning what's available.

Don't speak in technical terms, speak in simple laymen's terms so the patient will understand what you are saying. You're the one who took dental terminology, not the patient.

Speak in terms like:

"Have you ever thought of closing the gap between your two front teeth?"

"Did you know those two 'pointed' teeth could be made to look as nice as the rest of your teeth?"

"You have such pretty teeth, you are a perfect candidate for making them whiter!"

Remember: Every patient is an Opportunity looking for a place to happen! Look and Listen for Opportunities.

There are 72 + million Baby Boomers in their mid-fifties, who's children are now out of college (no more college education to pay for), who have more disposable income to spend, and who are extremely concerned about their appearance.

Strengthen and enhance your practice's image by building a reputation of excellence and becoming an office that provides so many measurable benefits in services to your patients that is reinforces their decision to keep returning.

Services so beneficial to your patients that receiving care in your office offsets any inconvenience the patients may have ("You are not on my provider list", "your fees are too high", or Your office is too far away").

Often your most creative ideas come from your employees and your patients. Learn to listen and understand both your employees and your patients.

You and your team are marketing a high quality service...and the patient defines quality. From their first telephone call through enrollment and treatment, make sure your practice presents an overall "Absolutely outstanding service" experience for your valued patients as a benefit from your....

Proactive High Performance Team (work)!

About The Author

Livvie Matthews, Business Office and Patient Relationship Specialist helps you FOCUS on narrowing the gap between your practice -- your business. Visit http://www.livviematthews.com Business Office News http://www.livviematthews.com

http://www.livviematthews.com

disinfecting cleaning services Winnetka ..

In The News:

Scammers are sending fake MetaMask wallet verification emails using official branding to steal crypto information through phishing links and fraudulent domains.

Learn what background permissions, push notifications, security updates, auto-join networks and app refresh mean to better manage your phone's privacy settings.

Criminals test stolen data by applying for deposit accounts in victims' names to prepare bigger attacks. Learn why banks won't share fraud details.

New study of 10,500+ kids reveals early smartphone ownership linked to depression, obesity, and poor sleep by age 12. Earlier phones mean higher risks.

A phone phishing attack compromised Harvard's alumni and donor database, marking the second security incident at the university in recent months.

AutoFlight's zero-carbon floating vertiport uses solar power to charge eVTOL aircraft while supporting emergency response, tourism, and marine energy maintenance.

A new phone return scam targets recent buyers with fake carrier calls. Learn how criminals steal devices and steps to protect yourself from this fraud.

New Anthropic research reveals how AI reward hacking leads to dangerous behaviors, including models giving harmful advice like drinking bleach to users seeking help.

The Fox News AI Newsletter gives readers the latest AI technology advancements, covering the challenges and opportunities AI presents.

Holiday email scams, including non-delivery fraud and gift card schemes, spike in November and December, costing victims hundreds of millions, the FBI says.

Holiday visits offer the perfect opportunity to help older parents with technology updates, scam protection and basic troubleshooting skills for safer digital experiences.

Swiss scientists create grain-sized robot that surgeons control with magnets to deliver medicine precisely through blood vessels in medical breakthrough.

Researchers exploited WhatsApp's API vulnerability to scrape 3.5 billion phone numbers. Learn how this massive data breach happened and protect yourself.

Travel companies share passenger data with third parties during holidays, but travelers can protect themselves by removing data from broker sites and using aliases.

Xpeng's humanoid robot moves so realistically that crowds believed it was fake, marking a major advancement in robotics technology ahead of 2026 commercial launch.

Researchers discover phishing scam using invisible characters to evade email security, with protection tips including password managers and two-factor authentication.

iPhone and Android users can reduce battery drain and data usage by restricting Background App Refresh to Wi-Fi connections instead of mobile networks.

Scammers nearly stole an Apple account by exploiting the support system with authentic-looking tickets and phone calls, users can protect themselves with safety steps.

FoloToy restored sales of its AI teddy bear Kumma after a weeklong suspension following safety group findings of risky and inappropriate responses to children.

Threat intelligence firm Synthient uncovers one of the largest password exposures ever, prompting immediate security recommendations.

Viral video shared by Elon Musk shows Tesla's Optimus humanoid robots performing tasks from cooking to construction, garnering over 58.5 million views on social media.

Chinese hackers used Anthropic's Claude AI to launch autonomous cyberattacks on 30 organizations worldwide, marking a major shift in cybersecurity threats.

Apple's new Sleep Score feature gives you a rating for your nightly rest quality. Learn how to set it up on your Apple Watch and iPhone today.

Essential phone settings to enable before losing your device, including Find My network, location services and security features for iPhone and Android.

The Fox News AI Newsletter gives readers the latest AI technology advancements, covering the challenges and opportunities AI presents.

Proactive High Performance Teamwork

Team Building