Let me get right to the point. The single most powerful small business marketing tool on the planet is a marketing plan. Now before you roll your eyes and run for the hills let me clear a few things up.
When I talk about a marketing plan I am not referring to those academic exercises found in college marketing books, or the templated mumbo jumbo found in business planning software. I will not be asking you to determine your share of the market today. Give me a break, share of the market, most small business owners just need to figure out to get ten more customers.
A marketing plan is a simple (in many cases one page) document that specifically answers who you are, what you do, who needs it, how you plan to grab them by the throat, when you plan to do it and how you plan to pay for it?in a way that everyone in your organization, network, and client base can clearly understand.
Now that was a mouthful so let me back up a moment. Small business owners are doers, not planners. While doing is better than, say, mildewing, without direction, it leads to "marketing idea of the week" syndrome and stunts any chance a small business has for real growth.
Take one day, follow these 7 simple steps to creating the most powerful small business marketing tool on the planet, and your life will become a much simpler affair. Flowers will grow where weeds had previously resided, your children will say thank you at the top of their lungs, and your favorite baseball team will finally make that run for the pennant.
Well, maybe none of that will happen but you won't be as irritated when it doesn't.
Step 1: Narrow your market focus
Look at whom you are currently doing most of your business with. Figure out why they do business with you and what it is about them that is unique. Write one paragraph that describes what they look like and what they want out of life. Take a good hard look at the rest of your clients and customers and decide if they fit that description of your best client. Start saying no when the phone rings and it's not your target market calling.
Step 2: Position your business
Figure out what it is that you do best, figure out what your target market longs for and tell the world that you do that like no one else ever thought of. Maybe it's serving a niche, maybe it's a form of service, maybe it's a way you package your products. Here's a hint: you probably don't know what it is. Call up 3 or 4 of your clients and ask them why they buy from you.
Step 3: Core messages
Create several very compelling benefits of doing business with your firm and find ways to work them into everything you say and do. Just remember it's not a benefit unless your clients think it is. Your clients don't buy what you sell?they buy what they get from what you sell.
Step 4: Marketing materials
Recreate all of your marketing materials, including your website, so that they speak only of your core messages and your target market.
Step 5: Never cold call
Make sure that all of your advertising, including yellow pages, is geared to creating prospects and not customers. You must find ways to educate before you sell. Your target market needs to learn how you provide value in a way the will make them want to pay a premium for your services or products. You simply can't do this in a 3 x 4 ad. Your ad needs to get them ask for more information?then you can proceed to selling.
Step 6: Expect referrals
You must create a referral marketing engine that systematically turns clients and referral networks into 24 hour marketing powerhouse. The first step in the system is to make providing referrals a condition of doing business with your firm.
Step 7: Live by a calendar
After you complete steps 1-6, determine what you need to do to put them into action and then schedule them on a calendar. Whatever it is that you need to pick a month and pledge to get it done that month. The mistake most small business owners make is to get overwhelmed when they realize how much they really need to.
If you can begin to schedule one or two activities each month you will look up at the end of six months and find that you have a fully developed referral system, new website, and a lead generation system. Slow and steady wins the race tortoise.
So what will have completed when by the time you read the next issue of this publication?
Copyright 2004 John Jantsch
About The Author
John Jantsch is a marketing consultant based in Kansas City, Mo. He writes frequently on real world small business marketing tactics and is the creator of "Duct Tape Marketing" a turn-key small business marketing system. Check out his blog at http://www.ducttapemarketing.com/weblog.php - gets these kinds of killer tips weekly by sending an email to http://www.ducttapemarketing.com/weblog.php
recurring cleaning service Mundelein ..Most business owners know when they need an accountant, but... Read More
Writing a business plan for a mobile car wash is... Read More
The current lack of industry leaders represents an exceptional opportunity... Read More
The efficiency of debt collection is the difference between a... Read More
1. Look Over Your Shoulder ? Of course, Punxsutawney Phil... Read More
Unfortunately for all buyers, each selling organization and their individual... Read More
Writing a business plan for your Solo Entrepreneur business doesn't... Read More
Most new small businesses won't be in business this time... Read More
As long as you eat and breathe you will stay... Read More
Whether you operate a chain of restaurants, a mom-and-pop convenience... Read More
Lance Armstrong this week won an unprecedented 7th Tour de... Read More
The Service-Disabled Veteran-Owned Small Businesses (SDVOSB) is a program that... Read More
As an Investment Representative you've worked hard to build trust... Read More
Q. I am a former pastor who left the ministry... Read More
While there are few career paths that some would call... Read More
Boston itself covers 50 square miles of concrete and traffic,... Read More
Commonly folks have asked me what the technical difference is... Read More
What are the benefits of using a Freelance Consultant /... Read More
Cleaning the trailers towed by big trucks is not easy,... Read More
A top executive called up me late in the night.... Read More
When you awoke this morning, you found yourself buzzing with... Read More
Having their own business is something many millions of people... Read More
If you're an entrepreneur responsible for your own small business... Read More
One of the hidden perks of raising six children is... Read More
Becoming a contractor or sub-contractor for the U.S. government can... Read More
tidy up service Buffalo Grove ..Most small businesses incorporated in 2005 will fail by the... Read More
For the employees, payday is the brightest day; they finally... Read More
What's your job profitability? I meet with business owners every... Read More
If you run a pressure washer business you need complete... Read More
Experts urge small business owners to "brand" their business ?... Read More
We all know that competition is an ugly word but... Read More
Do you need grant funding for your nonprofit organization? If... Read More
How is your pipeline structured?I assume most of you have... Read More
Have you ever heard the phrase, 'PREPONDERANCE OF PROOF'?I recently... Read More
Paper Shredding Business Opportunities are blossoming up everywhere because in... Read More
The Franchise Group at the Federal Trade Commission in all... Read More
Contrary to popular belief, small businesses can survive a crazy... Read More
"Inch by inch, row by row...that's the way my garden... Read More
When we speak of branding most of the time people... Read More
Just when the entire state was kissing Wichita goodbye, economically... Read More
Approximately 200,000 new businesses are started each year. More people... Read More
Q: I'm curious. What is the dumbest business question you've... Read More
What will your business look like a year from today?If... Read More
Every company has business pain, but the pain does not... Read More
Concrete Roof Tile Business: During the 2004 summer season, storms... Read More
$37.4 million funded from venture capital today. $86.4 million funded... Read More
Gather round while I tell you the story of Kennebec... Read More
If you run a pressure washing company in a rural... Read More
Cash is King... That is what everyone tells us and... Read More
It has been said that the only constant is change.... Read More
Small Business |