Let me get right to the point. The single most powerful small business marketing tool on the planet is a marketing plan. Now before you roll your eyes and run for the hills let me clear a few things up.
When I talk about a marketing plan I am not referring to those academic exercises found in college marketing books, or the templated mumbo jumbo found in business planning software. I will not be asking you to determine your share of the market today. Give me a break, share of the market, most small business owners just need to figure out to get ten more customers.
A marketing plan is a simple (in many cases one page) document that specifically answers who you are, what you do, who needs it, how you plan to grab them by the throat, when you plan to do it and how you plan to pay for it?in a way that everyone in your organization, network, and client base can clearly understand.
Now that was a mouthful so let me back up a moment. Small business owners are doers, not planners. While doing is better than, say, mildewing, without direction, it leads to "marketing idea of the week" syndrome and stunts any chance a small business has for real growth.
Take one day, follow these 7 simple steps to creating the most powerful small business marketing tool on the planet, and your life will become a much simpler affair. Flowers will grow where weeds had previously resided, your children will say thank you at the top of their lungs, and your favorite baseball team will finally make that run for the pennant.
Well, maybe none of that will happen but you won't be as irritated when it doesn't.
Step 1: Narrow your market focus
Look at whom you are currently doing most of your business with. Figure out why they do business with you and what it is about them that is unique. Write one paragraph that describes what they look like and what they want out of life. Take a good hard look at the rest of your clients and customers and decide if they fit that description of your best client. Start saying no when the phone rings and it's not your target market calling.
Step 2: Position your business
Figure out what it is that you do best, figure out what your target market longs for and tell the world that you do that like no one else ever thought of. Maybe it's serving a niche, maybe it's a form of service, maybe it's a way you package your products. Here's a hint: you probably don't know what it is. Call up 3 or 4 of your clients and ask them why they buy from you.
Step 3: Core messages
Create several very compelling benefits of doing business with your firm and find ways to work them into everything you say and do. Just remember it's not a benefit unless your clients think it is. Your clients don't buy what you sell?they buy what they get from what you sell.
Step 4: Marketing materials
Recreate all of your marketing materials, including your website, so that they speak only of your core messages and your target market.
Step 5: Never cold call
Make sure that all of your advertising, including yellow pages, is geared to creating prospects and not customers. You must find ways to educate before you sell. Your target market needs to learn how you provide value in a way the will make them want to pay a premium for your services or products. You simply can't do this in a 3 x 4 ad. Your ad needs to get them ask for more information?then you can proceed to selling.
Step 6: Expect referrals
You must create a referral marketing engine that systematically turns clients and referral networks into 24 hour marketing powerhouse. The first step in the system is to make providing referrals a condition of doing business with your firm.
Step 7: Live by a calendar
After you complete steps 1-6, determine what you need to do to put them into action and then schedule them on a calendar. Whatever it is that you need to pick a month and pledge to get it done that month. The mistake most small business owners make is to get overwhelmed when they realize how much they really need to.
If you can begin to schedule one or two activities each month you will look up at the end of six months and find that you have a fully developed referral system, new website, and a lead generation system. Slow and steady wins the race tortoise.
So what will have completed when by the time you read the next issue of this publication?
Copyright 2004 John Jantsch
About The Author
John Jantsch is a marketing consultant based in Kansas City, Mo. He writes frequently on real world small business marketing tactics and is the creator of "Duct Tape Marketing" a turn-key small business marketing system. Check out his blog at http://www.ducttapemarketing.com/weblog.php - gets these kinds of killer tips weekly by sending an email to http://www.ducttapemarketing.com/weblog.php
whole house cleaning Highland Park ..When you awoke this morning, you found yourself buzzing with... Read More
Here are some important points to take note of if... Read More
Don't you find that there are so many decisions you... Read More
Perhaps you are building a new home office or you... Read More
When the recent Games of the XXVIII Olympiad came to... Read More
Why does consistency in the message have an effect on... Read More
More sales and more profit. Isn't that what you want... Read More
Quality control in franchising companies is paramount and all franchising... Read More
Many mobile pressure-washing companies turn to government contacts to make... Read More
No matter type of business you operate you've got to... Read More
What does buying a fat pig have to do with... Read More
When small businesses fail, the wreckage is often assigned to... Read More
1. Look Over Your Shoulder ? Of course, Punxsutawney Phil... Read More
The goals of businesses have undergone much evolution from the... Read More
The success of your business depends on your ability to... Read More
Competition in the business world is often viewed as a... Read More
Have Some Time to Yourself One of the most important... Read More
Just recently, I took a break and caught "The Return... Read More
A top executive called up me late in the night.... Read More
One major issue not being addressed right now in the... Read More
Mobile carwashing is hard work, it is tough on the... Read More
If your home business is not performing the way you... Read More
You've heard marketing and advertising gurus quip, "Sell the sizzle,... Read More
When do you need to get more involved with the... Read More
Cleaning the trailers towed by big trucks is not easy,... Read More
pet-friendly home cleaners Glenview ..Are you tired yet of all the books out there... Read More
Today is a Red Letter Day! It's special because today... Read More
You've been meaning to tend to the administration part of... Read More
What would happen if you decided to take an extended... Read More
As a solo entrepreneur or small business owner, one of... Read More
-- Building Credibility Through Success Stories --Successful solo entrepreneurs spend... Read More
The resume writing service serves an important role in the... Read More
That's right ? are you making enough mistakes in your... Read More
Every company has a value proposition. That is a statement... Read More
Quality control in franchising companies is paramount and all franchising... Read More
The way you manage your money is one of the... Read More
How do you know when an alliance needs to be... Read More
You know what makes me really happy? Drinking a Starbucks... Read More
Company mottos can easily be printed on a business card.Sometimes... Read More
In the book Women and Small Business author gives all... Read More
Want your small business to flip instead of flop?! Statistically... Read More
Q: A friend told me that as a woman of... Read More
Running a business on the net these days can be... Read More
Do you have a Business Plan? Congratulations, but you are... Read More
I recently met with a very successful magazine publisher who... Read More
The following tips have come from a wide variety of... Read More
Do you promote yourself as offering prompt, reliable and quality... Read More
It is estimated that 78% of all small business start-ups... Read More
"The way to develop self-confidence is to do the thing... Read More
The Service-Disabled Veteran-Owned Small Businesses (SDVOSB) is a program that... Read More
Small Business |