Home
>
Small Business
>
Small Business Operators - 7 Reasons You Should Change Your Accountant

Small Business Operators - 7 Reasons You Should Change Your Accountant

A recent survey showed that only 28.7% of small business owners were happy with their accountant, and only half of those would recommend him to their friends because he was too busy already.

The following are the most common reasons small business owners give for their dissatisfaction. Do any apply to you?

1. The accountant in charge is not accessible and never returns phone calls. In the early stages he couldn't do enough. He used to come out to the factory at least once a year to have a look. Now he seems to have time only for the big fellows. It seems I'm too small for him to be bothered with.

2. I am forever being foisted onto less senior staff who just do not know the answers. They have to research the matter or get hold of someone more knowledgeable It means delays and wasted time that I am being billed for.

3. The change over in staff is frustrating. I have a complex structure and I have to explain it anew every time I visit. It would be lovely to build up a relationship with someone permanently. (or at least for two years in a row).

4. I deliver my work in plenty of time but the accountant sits on it like a clucky hen for months. Sometimes I receive fines from the Tax Office which are not my fault. My accountant reimburses me if I kick up a stink about it, but I am afraid I am building a bad reputation with the tax people.

5. Even though the work has been in his office in loads of time, the completion always seems to be hurried. Work is sent to me with errors. Surely this isn't right? Now, I insist on seeing the work in draft form first, and I am able to pick up most of the errors

6. He charges for everything. I rang him to point out a mistake his firm had made in my account and he charged me $35 for fixing it.

7. The fee he charges is out of all proportion to the service he gives! The fee goes up each year while his service gets poorer. I don't mind paying the appropriate fee but he charges like a wounded bull.

These are the perceptions only from disgruntled clients and may be colored by many things. They may be even untrue! I am sure that the accountant would tell another story, but?

Before you engage an accountant or even in dealing with your presentaccountant you should clarify his terms of engagement. You wouldn't go to a mechanic and say, "Fix my car. Do whatever you think is appropriate. Never mind the cost just send me the bill."

Nor should you with your accountant. Your accountant may be performing a service you don't need and don't use. How will he know if you don't tell him?

On the other hand, there may be a service you really do need which he is not doing. Ask him to give you an estimate. Don't be put off with,"It's a bit hard to estimate I charge an hourly fee".

Once his tasks for the year are nailed down why shouldn't he have an idea of how long each task takes.

The charge out rate for each employee may range from $35 to $200 dollars per hour according to the skill and experience of the employee. The Accountant should be able to estimate the fee using the rate for the appropriate employee. If during the year a specialist just happens to do some data entry over the weekend to get the task finished you shouldn't have to pay his rates.

The most important attribute of a good accountant is his ability to act as your confidante. You should be able to tell him anything.

You won't be able to if each time you are in his office you are worried about the fee he is going to charge for the visit.

Kelvyn Peters and Associates
http://www.profitstrategies4business.com

About the Author

Kelvyn Peters is one of Australia's longest serving Tax Agents. Kelvyn was registered in February 1962 and became a CPA in September 1964.

Kelvyn has served on many not-for-profit and charitable boards including St Aubyns Private Hospital, Alzheimer's Association, Older Peoples Advocacy Service and the Golden Years Center.

As a young man he won the Outstanding Jaycee Award three year's in a row. Kelvyn is a generous and kind man who loves helping people. Kelvyn feels their pain.

Kelvyn Peters was Mayor of Kingaroy Shire Council from 1977 to 1983 and campaigned as the 'Young Man of Action"

Over 20 years later he still regards himself as a 'Young Man of Action'.

He is a director of Restaurant Catering Qld Inc the peak employer representative in Queensland, and has advised the hospitality industry for many years.

His specialty is moving in to rescue an ailing business.

Kelvyn Peters CPA has spent over 20 years experimenting and researching methods to help small business in meaningful ways that are affordable.

family-safe home cleaners Lincolnshire ..

In The News:

Chrome faces its sixth zero-day attack in 2025 as Google patches critical V8 engine flaw CVE-2025-10585 discovered by Threat Analysis Group.

The Hypershell X Ultra exoskeleton features 12 terrain modes and carbon fiber construction to enhance hiking, cycling and outdoor adventures.

Personal data from public records and data brokers helps scammers create tailored scam stories, making their calls and emails more believable to potential victims.

Uber Eats partners with drone delivery startup Flytrex to test autonomous food delivery services in U.S. markets, marking the company's first investment in drone technology.

OpenAI announces 120-day plan to strengthen ChatGPT safeguards for teens, including parental controls and expert council on AI wellbeing.

Spam emails can help improve security — if reported correctly. Learn how to report spam across major email services and get key tips to protect your inbox and personal data.

Harvard researcher Avi Loeb says comet 3I/ATLAS weighs 33 billion tons and spans 3.1 miles, making it far larger than previous interstellar visitors.

The Glassboro Public School District in New Jersey has partnered with ZeroEyes and InformaCast to detect visible firearms and alert staff and law enforcement within seconds.

Hackers use fake Google search results to trick users into downloading lookalike apps laced with malware that have been pushed to the top.

Generative A.I. has lowered barriers for sophisticated cyberattacks as hackers exploit ChatGPT and other tools to forge documents and identities.

IOS 26's new features include bigger lock screen clocks, dirty lens alerts, and improved spam detection for iPhones.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

Sophisticated phishing scams now exploit Apple's iCloud Calendar invite system to bypass spam filters and trick users into calling fake support numbers.

Complete guide to medication tracking apps for iPhone and Android users, featuring built-in Health apps, MediSafe, MyTherapy, and smart pill dispensers.

Alef Aeronautics plans to begin production of its electric flying car Model A by late 2025, following FAA approval for limited testing at five airport locations.

Five common overpayment scams use fake checks and third-party payment requests to steal money from unsuspecting victims across various scenarios.

The Robeta Ananya luxury camper van features a full living room, ceiling bed, washer-dryer, and complete kitchen starting at $295,000 for the limited Founders' Edition.

Scammers exploit retirees' trust and assets through fake debt collection calls, but proper verification methods and reporting can stop these fraudulent schemes.

Social media scams are rising as fraudsters create fake accounts and buy verification badges to deceive users, but these simple safety steps can protect you.

The new groundbreaking Paris Solar-Battery Park in Wisconsin provides renewable energy day and night by capturing excess energy from its solar panels.

Travelers face increased risks from fake Wi-Fi networks at airports and on flights as attackers exploit growing reliance on in-flight internet for entertainment and services.

Older Android phones, tablets and car systems will lose access to new Waze features as the app drops support for Android versions below 10.

Research shows iPhone owners' overconfidence in Apple security makes them easier targets for cybercriminals compared to Android users who take more precautions.

Five key tech terms reshaping online shopping from mobile payments and instant delivery to social media commerce and inventory-free retail models.

AI browsers from Microsoft, OpenAI and Perplexity can fall for scams faster than humans, completing fraudulent purchases and clicking malicious links without verification.