Home
>
Strategic Planning
>
Strategic Planning and Total Quality Management

Strategic Planning and Total Quality Management

No matter what product or service you provide you will have to face this issue of quality and systems. Whether it is distribution of services or streamlining of processes in manufacturing your product; you will need to address the issues of total quality management. Yes, you can call it whatever you like; change the name, but no matter what you must consider these issues or you are doomed to failure. I therefore recommend the book;

"Total Quality Management-Strategic Planning" by Stephen George.

It is a great book and great to see that Deming and Fredrick Winslow Taylor attitude of modern business of the World have been studied and re-invented processes to manage and improve the manufacturing techniques, which keeps the corporations of this country rolling. It is a good book to read this now in America as everyone has fallen on an easy life and unwilling to do what it takes to increase productivity at work. Now recently in an economic downturn of the few prior years we saw that many people were waiting around doing nothing and expecting something to change rather than focusing on their core businesses and looking for ways to cut costs and become more efficient. Even though the book's title itself is the buzz-word of the 80's it still provides clues to what is wrong with modern day fundamental management and processes of the Large Corporation, no wonder they are so easy to beat up on. They cannot compete because they waste and are drown in their own inactive methodology and attitudes, this of course while trying to deal with the unending Tsunami of over regulation which changes like the political wind.

I think it is good to re-read such books of their day and not dismiss them. This is one, which is a keeper, because our large corporations keep repeating the same scenario over and over again. How can we keep teaching the leaders of tomorrow, when we negate the past and methods that got us here and adapt some new unproven method without understanding the original problem? Thus compounding the original problem with a new problem from the result of the test methods? It is good to every once in a while have break though methods, but until you are able to prove them, you should simultaneously have incremental improvements on known quantities. And just because everyone else has fallen for pie in the sky new techniques does not mean they work. Things only work when they actually work, not because someone says they do.

Deming proved his methods to the World, and then they were accepted but modified, and modifications upon modifications ensued, eventually every job in a corporation was done with TQM in mind. Including bathroom placement of toiletries. Yet as soon as everything was in place they found out it was all wrong and everything was modified, yet it was modified as a copy, not from the original. It is like following the letter of the law instead of the intent. How can someone negate the past results, ones which actually worked and now teach something else that does not work based on theory of what could be? They say America's secret weapon is its Management Techniques? How can that be when all the workers are providing zero productivity? Obviously someone forgot to tell the organization that from the top to the bottom it is not working at all. Apparently the stock market is backwards, because when profits are up even if short term the organization is falling apart and then it regroups and when everything is getting fixed profits are down, so to keep profits up, simply keep destroying the inner workings of the company until it ends or goes to zero market capitalization like Enron. Yes, well of course things are not that bad, but it sure made for an interesting quote? The fact is no matter what buzz word you use, every company should address Total Quality Management and therefore every executive, supplier, large customer or employee ought to understand the process and read the book. Everyone who is in management of any business should read at least one of these type books per week from any era from Amsterdam to the present then you will understand what is said in this book review.

"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.worldthinktank.net/wttbbs

express cleaning service Arlington Heights ..

In The News:

The Fox News AI Newsletter gives readers the latest AI technology advancements, covering the challenges and opportunities AI presents.

ChatGPT data breach exposes personal info of users through partner Mixpanel. OpenAI confirms names, emails compromised in security incident.

Android rolls out Emergency Live Video for 911 calls, letting dispatchers see real-time scenes during emergencies. Great for holiday travel safety.

Malicious Chrome and Edge extensions collected browsing history, keystrokes and personal data from millions of users before Google and Microsoft removed them.

Google's new Call Reason feature lets Android users mark calls as urgent before dialing, displaying an urgent label to recipients using Phone by Google app.

Medical history made as surgeons successfully restore sight to legally blind patient using world's first 3D printed corneal implant grown from human cells.

Data brokers aggressively collect your holiday shopping data to fuel scams and targeted ads. Learn how to delete your digital profile before 2025 starts.

Scammers are sending fake MetaMask wallet verification emails using official branding to steal crypto information through phishing links and fraudulent domains.

Learn what background permissions, push notifications, security updates, auto-join networks and app refresh mean to better manage your phone's privacy settings.

Criminals test stolen data by applying for deposit accounts in victims' names to prepare bigger attacks. Learn why banks won't share fraud details.

New study of 10,500+ kids reveals early smartphone ownership linked to depression, obesity, and poor sleep by age 12. Earlier phones mean higher risks.

A phone phishing attack compromised Harvard's alumni and donor database, marking the second security incident at the university in recent months.

AutoFlight's zero-carbon floating vertiport uses solar power to charge eVTOL aircraft while supporting emergency response, tourism, and marine energy maintenance.

A new phone return scam targets recent buyers with fake carrier calls. Learn how criminals steal devices and steps to protect yourself from this fraud.

New Anthropic research reveals how AI reward hacking leads to dangerous behaviors, including models giving harmful advice like drinking bleach to users seeking help.

The Fox News AI Newsletter gives readers the latest AI technology advancements, covering the challenges and opportunities AI presents.

Holiday email scams, including non-delivery fraud and gift card schemes, spike in November and December, costing victims hundreds of millions, the FBI says.

Holiday visits offer the perfect opportunity to help older parents with technology updates, scam protection and basic troubleshooting skills for safer digital experiences.

Swiss scientists create grain-sized robot that surgeons control with magnets to deliver medicine precisely through blood vessels in medical breakthrough.

Researchers exploited WhatsApp's API vulnerability to scrape 3.5 billion phone numbers. Learn how this massive data breach happened and protect yourself.

Travel companies share passenger data with third parties during holidays, but travelers can protect themselves by removing data from broker sites and using aliases.

Xpeng's humanoid robot moves so realistically that crowds believed it was fake, marking a major advancement in robotics technology ahead of 2026 commercial launch.

Researchers discover phishing scam using invisible characters to evade email security, with protection tips including password managers and two-factor authentication.

iPhone and Android users can reduce battery drain and data usage by restricting Background App Refresh to Wi-Fi connections instead of mobile networks.

Scammers nearly stole an Apple account by exploiting the support system with authentic-looking tickets and phone calls, users can protect themselves with safety steps.