A tongue-in-cheek look at the skills required to operate a restaurant but?on he whole they come pretty close to the truth.
People Skills,
You need to be good with people, because you will have different customers almost every day, you will have repeat customers who have higher expectations, a high-maintenance shift-based staff to manage, suppliers who won't always meet your expectations or time frames and creditors who want their money now.
Accountancy skills
You will have to balance the books, arrange the daily banking arrange for staff wages to be paid, manage your ratio of costs to profit margins, manage your BAS payments, pay your creditors on time.
Creative Skills
You will need to monitor your advertising campaign. Create promotions, change the menu periodically and provide an atmosphere that is conducive to return patronage.
Management Skills
You will need to maintain security, monitor the opposition and stay ahead of any potential problems or conflicts.
You will need to manage: ? unhappy customers ? suppliers who are no longer reliable or now too expensive ? the waste management people ? the cleaners ? the new staff ? the old staff ? the part-time staff ? the full-time staff ? the staff that don't show up ? the bar staff ? the kitchen hands ? the chef
Budgeting Skills
You will need to manage the restaurant promotions and image, replace broken crockery and lost and stolen items, and get by without everything you think you really need.
Human Resource Skills
You will need to adjust staffing levels to meet customer demand. Interview prospective staff, manage your shift managers, have extra staff available on call, and try to manage a day off for yourself now and again.
Negotiating Skills
You will need to handle any number of people including: ? the landlord ? the bank manage ? your silent partner(s) ? the local council ? the health inspector ? the pest exterminator ? your suppliers
Culinary Skills
You don't have to be a chef but you must know enough to be in control such as: ? cuts of meat and types of fish, and their prices ? seasonal produce ? the market rate for fresh produce ? storage times and conditions ? spices and condiments ? comparative rates between suppliers ? specific delivery requirements ? produce rotation and use-by dates ? kitchen equipment ? presentation and preparation times
You will require the patience of a saint. You will be open six or seven days a week. You will definitely start earlier than you thought and have later nights than you bargained for. It is relentless day in and day out with no sign of a break.
And you still want to get by with an Accountant who just does tax returns?
About the author
Kelvyn Peters CPA and Associates is a specialist small business adviser with a particular expertise in the hospitality industry. Kelvyn Peters CPA, our founder, is a director of Restaurant & Caterers Queensland Inc.
Kelvyn has devoted over 20 years to research and experimentation to perfect the delivery of advice to small business.
We are providing it to our local clients now we are going global?and remember we are only an e-mail away
affordable house cleaning Park Ridge ..-- The One Pager Shortcut Series --People do business with... Read More
KEEPING INTEREST HIGH: Supervision is key to the success of... Read More
Where would a business be without a business plan? A... Read More
Am I the only one that does not have an... Read More
There are many factors to be considered when you are... Read More
Not sure how to start a small business? This guide... Read More
The Workers' Compensation situation in this country is unbelievable. Why,... Read More
Over the years I heard the best way to learn... Read More
Starting the blind cleaning business is one of the best... Read More
Every home business has the same problem of how to... Read More
All cities have a purchasing office and/or a procurement officer.... Read More
That's right ? are you making enough mistakes in your... Read More
What is a Family Business? A family business is basically... Read More
There's no question that hard work and a little luck... Read More
Continuing from the second article:6. About the aground mathematical model,... Read More
Are you a home or small business owner and you're... Read More
Running a business on the net these days can be... Read More
As a teenager I worked for my father's small business.... Read More
If you own a mobile service or home based franchise... Read More
1. Have A Strong Constitution ? Justices deliver decisions by... Read More
Why? Because they have access to world class public relations... Read More
If you are in the pressure washing business and are... Read More
We very much like what we see in Lubbock, TX... Read More
Administrative and clerical tasks are the bane of every industry.... Read More
"The way to develop self-confidence is to do the thing... Read More
affordable house cleaning Mundelein ..Do you sometimes find yourself just going "through the motions"... Read More
Obtaining a business credit card enables the small business owner... Read More
Is it right for you?If you decide to advertise your... Read More
The FTC- Mighty Federal Trade Commission has unilaterally decided to... Read More
Many small companies work very hard to get new accounts.... Read More
One of the biggest excuses franchisees of home based and... Read More
In these days of insecurity and uncertain futures, the tendency... Read More
Start thinking about buying an established business if you want... Read More
Many companies wish to expand and a few wish to... Read More
When working properly, computers enable small businesses to make big... Read More
If you are just starting your business, or if you... Read More
So you want to get into the auto detailing business... Read More
Everyday, customers and business owners are bombarded with billboards, logos,... Read More
What are the benefits of using a Freelance Consultant /... Read More
When you hear the word "success" does it bring on... Read More
Q: I'm curious. What is the dumbest business question you've... Read More
According to the American Society for Aesthetic Plastic Surgery, since... Read More
When working from home, it is usual to find that... Read More
The day care industry is expanding. There are now more... Read More
Many of our nations 400,000 franchisees run their businesses out... Read More
Today is a Red Letter Day! It's special because today... Read More
THE PSYCHOLOGY OF PRICINGIn case you hadn't noticed, people can... Read More
Large corporations use employee manuals to both educate employees about... Read More
Rule 15C211Under SEC Rule 15C211, a U.S. securities broker or... Read More
I have to admit, I was curious. When I saw... Read More
Small Business |