I am simply amazed at the problems some of my colleagues are experiencing regarding writing job proposals for customers. So often I hear that there has been some sort of disagreement between client and service provider, something that can and should be avoided before a project is started. Here are four tips to help you write an effective job proposal letter.
Assume Nothing My junior high English teacher gave his students the real meaning of assume: if you assume something it makes an ass out of you and me: ass-u-me. Leave nothing to chance. When you speak with a client do not assume they understand much of what you have to offer. For instance, I sell website packages. I have learned to spell out everything that I will offer to my customers for a very specific price. If there are any "gray areas" I protect myself by telling customers that certain other expenses will be billed separately. Do not box yourself into a corner and do not pull surprises on your customers as they may think you are trying to cheat them. Keep the lines of communication wide open.
Get It In Writing Save all of your email correspondence with clients including emails you send and emails you receive. Sometimes what is not said verbally is articulated in writing. For example, I write much better than I speak, therefore I am more likely to put my ideas forth via "ink" or "type" than I am to verbalize them. In either case follow up your contact by placing everything in writing. You will need that paper trail in case something goes wrong e.g., a refusal to pay for services rendered.
Make Changes, If Necessary Sometimes projects change as the work goes forward. If it is a minor change, such as cropping a few extra photographs, you can probably "eat" the additional labor. However, if your project increases in size, let's say your clients now want a 12 page website instead of an 8 page site, they need to know that you need to be compensated for the extra work. Specify in your proposal letter that any changes to the project will incur additional charges; remind them of this "clause" should any major change be proposed. Your customer may decide not to go with the larger project after counting the additional costs.
Write a Contract I have done fairly well without contracts. Many of my customers know me quite well, therefore the proposal letter serves as a contract of sorts. I also require my customers to pay me 50% as an advancement; if they walk away from the contract upon completion of my work their website does not get uploaded to the internet. At the very least I have partial compensation for my hard work. Your experience or risk factors may be much different than mine; certainly use contracts if your customers are not well known to you or you do not have a previous business relationship.
In summation, every satisfied customer is a potential referral for new business. Keep those communication lines open and understood and you will garner additional projects because of your sound business practices.
(c)2005; Matthew C Keegan, LLC
Matt Keegan is The Article Writer who writes on a variety of topics including aviation, business, customer service, product review, sales, and more. Visit http://www.thearticlewriter.com for additional samples of his work.
bathroom cleaning service Northbrook ..A solopreneur I know disappears from my radar screen for... Read More
So there I was ? sitting in the audience of... Read More
"The way to develop self-confidence is to do the thing... Read More
As the owner or an employee of a small-to medium-sized... Read More
Treat your business as a serious, full-time business and be... Read More
There is a great deal of abuse going on in... Read More
If you've been thinking about starting a business, but are... Read More
As you may already know, asphalt paved parking lots do... Read More
"So what?" is a lovely question.It can lead to a... Read More
The employer / employee relations environment has been constantly evolving... Read More
One overlooked individual in the process of taking a company... Read More
Part of the power plan is making sure you have... Read More
The Franchise Group at the Federal Trade Commission in all... Read More
After over 30 years of participating in hundreds of businesses,... Read More
Many experienced auto detailing professionals who have started out using... Read More
Franchising has made the world look really small. The well... Read More
Have you ever wondered what the difference is between a... Read More
You are probably hard at work promoting your business (and... Read More
If you own a small business, then you know the... Read More
If you are worried about how many different business cards... Read More
Why are Chambers a good launching pad?Chambers provide you with... Read More
Lance Armstrong this week won an unprecedented 7th Tour de... Read More
A thing worth doing is worth doing badly. Yes I... Read More
Everyday more web based companies enter the business scene. The... Read More
Starting a business? For many people, the bravery to venture... Read More
insured cleaning company Wilmette ..Most small business owners are faced with so many responsibilities... Read More
I have a confession to make. My name is Caroline... Read More
If you plan to do business online, then your website... Read More
Looking for a place to add a Quick Lube away... Read More
If you've been considering incorporating your small business, you've probably... Read More
One overlooked individual in the process of taking a company... Read More
Achieving real success should be the goal of any good... Read More
Running a small business requires many skills. However, to do... Read More
As the owner or an employee of a small-to medium-sized... Read More
One of the best ways to make money in the... Read More
Here are some sound debt collection techniques that can be... Read More
Today required franchise disclosure documents are over 200 pages generally.... Read More
What is a Family Business? A family business is basically... Read More
Cash is King?That is what everyone tells us and it... Read More
Most businesses accept checks as form of payment for goods... Read More
Everyday, customers and business owners are bombarded with billboards, logos,... Read More
A Mattress Cleaning Business might be just for you if... Read More
What is Business Valuation? The term business valuation is the... Read More
What kinds of things effect mobile service businesses P and... Read More
Here are some useful tips on what to consider before... Read More
Some of the very qualities that attract people to the... Read More
Remember the training programs, seminars, and workshops you had to... Read More
Here are some of the questions that you need to... Read More
The Franchise Group at the Federal Trade Commission in all... Read More
You've heard it before; we're living in an information age.... Read More
Small Business |