I am simply amazed at the problems some of my colleagues are experiencing regarding writing job proposals for customers. So often I hear that there has been some sort of disagreement between client and service provider, something that can and should be avoided before a project is started. Here are four tips to help you write an effective job proposal letter.
Assume Nothing My junior high English teacher gave his students the real meaning of assume: if you assume something it makes an ass out of you and me: ass-u-me. Leave nothing to chance. When you speak with a client do not assume they understand much of what you have to offer. For instance, I sell website packages. I have learned to spell out everything that I will offer to my customers for a very specific price. If there are any "gray areas" I protect myself by telling customers that certain other expenses will be billed separately. Do not box yourself into a corner and do not pull surprises on your customers as they may think you are trying to cheat them. Keep the lines of communication wide open.
Get It In Writing Save all of your email correspondence with clients including emails you send and emails you receive. Sometimes what is not said verbally is articulated in writing. For example, I write much better than I speak, therefore I am more likely to put my ideas forth via "ink" or "type" than I am to verbalize them. In either case follow up your contact by placing everything in writing. You will need that paper trail in case something goes wrong e.g., a refusal to pay for services rendered.
Make Changes, If Necessary Sometimes projects change as the work goes forward. If it is a minor change, such as cropping a few extra photographs, you can probably "eat" the additional labor. However, if your project increases in size, let's say your clients now want a 12 page website instead of an 8 page site, they need to know that you need to be compensated for the extra work. Specify in your proposal letter that any changes to the project will incur additional charges; remind them of this "clause" should any major change be proposed. Your customer may decide not to go with the larger project after counting the additional costs.
Write a Contract I have done fairly well without contracts. Many of my customers know me quite well, therefore the proposal letter serves as a contract of sorts. I also require my customers to pay me 50% as an advancement; if they walk away from the contract upon completion of my work their website does not get uploaded to the internet. At the very least I have partial compensation for my hard work. Your experience or risk factors may be much different than mine; certainly use contracts if your customers are not well known to you or you do not have a previous business relationship.
In summation, every satisfied customer is a potential referral for new business. Keep those communication lines open and understood and you will garner additional projects because of your sound business practices.
(c)2005; Matthew C Keegan, LLC
Matt Keegan is The Article Writer who writes on a variety of topics including aviation, business, customer service, product review, sales, and more. Visit http://www.thearticlewriter.com for additional samples of his work.
recurring maid service Wilmette ..When is the Chamber ideal for your business?Joining a Chamber... Read More
The stock market is still on a wild roller coaster... Read More
Costs of over regulation and over disclosure end up hurting... Read More
Until the day I learned to play chess I loved... Read More
Don't let your customer satisfaction research initiative collect dust on... Read More
I propose this thought on the subject of Franchisee territory... Read More
A suggestion box is a really good idea for your... Read More
So you want to get into the auto detailing business... Read More
It is an American dream to own a business. But... Read More
A tongue-in-cheek look at the skills required to operate a... Read More
More sales and more profit. Isn't that what you want... Read More
Why do you need an account plan?When you first decide... Read More
If you're anything like me then you dislike with a... Read More
CONSIDERING COMPANY NEEDS: In identifying your needs for the internship,... Read More
You bet a name is important. Many small business owners... Read More
There are several well-known truck washes in the Great State... Read More
The day care industry is expanding. There are now more... Read More
Every employee would like to earn as high a salary... Read More
What types of companies do you want to align yourself... Read More
The bad things starts with the letter 'O'?.like Obstacles, Obstruction,... Read More
Bookkeeping?the "dreaded" word is something we all have to worry... Read More
The Federal Trade Commission which governs the franchise industry thru... Read More
I ran a franchise company for many years, a car... Read More
Small businesses need Public Relations, possibly more than large corporations,... Read More
Why does consistency in the message have an effect on... Read More
last minute cleaning help Highland Park ..Last summer the FTC put forth a report and then... Read More
Many pressure washing companies will be glad to take on... Read More
CONSIDERATIONS FOR YOUR INTERN: Specify the number of hours the... Read More
There will come a time in your business where you... Read More
Deciding to start your own franchise is just one of... Read More
American small business is again in transition. Many employees, now... Read More
Whether it has been thrust upon you by external market... Read More
There are many potential niches for pressure washing companies that... Read More
One of the critical success factors for service-related businesses is... Read More
What is Business Valuation? The term business valuation is the... Read More
Everyone is talking about small businesses. In 1993, when it... Read More
I have a confession to make. My name is Caroline... Read More
What would happen if you decided to take an extended... Read More
1. Don't Spend Too Much Time PlanningWhen you are entering... Read More
Has this ever happened to you... 'John, you have a... Read More
Imagine that you have operated a successful franchise business for... Read More
Competition in the business world is often viewed as a... Read More
Many of us have noticed how some nearby communities seem... Read More
Most new small businesses won't be in business this time... Read More
One of the best ways to make money in the... Read More
If you've been thinking about starting a business, but are... Read More
Seventy percent of US households use the web when shopping... Read More
What could Seinfeld possibly have to do with marketing a... Read More
Think of your business as a living, breathing, organism. It... Read More
Everyday, customers and business owners are bombarded with billboards, logos,... Read More
Small Business |