I am simply amazed at the problems some of my colleagues are experiencing regarding writing job proposals for customers. So often I hear that there has been some sort of disagreement between client and service provider, something that can and should be avoided before a project is started. Here are four tips to help you write an effective job proposal letter.
Assume Nothing My junior high English teacher gave his students the real meaning of assume: if you assume something it makes an ass out of you and me: ass-u-me. Leave nothing to chance. When you speak with a client do not assume they understand much of what you have to offer. For instance, I sell website packages. I have learned to spell out everything that I will offer to my customers for a very specific price. If there are any "gray areas" I protect myself by telling customers that certain other expenses will be billed separately. Do not box yourself into a corner and do not pull surprises on your customers as they may think you are trying to cheat them. Keep the lines of communication wide open.
Get It In Writing Save all of your email correspondence with clients including emails you send and emails you receive. Sometimes what is not said verbally is articulated in writing. For example, I write much better than I speak, therefore I am more likely to put my ideas forth via "ink" or "type" than I am to verbalize them. In either case follow up your contact by placing everything in writing. You will need that paper trail in case something goes wrong e.g., a refusal to pay for services rendered.
Make Changes, If Necessary Sometimes projects change as the work goes forward. If it is a minor change, such as cropping a few extra photographs, you can probably "eat" the additional labor. However, if your project increases in size, let's say your clients now want a 12 page website instead of an 8 page site, they need to know that you need to be compensated for the extra work. Specify in your proposal letter that any changes to the project will incur additional charges; remind them of this "clause" should any major change be proposed. Your customer may decide not to go with the larger project after counting the additional costs.
Write a Contract I have done fairly well without contracts. Many of my customers know me quite well, therefore the proposal letter serves as a contract of sorts. I also require my customers to pay me 50% as an advancement; if they walk away from the contract upon completion of my work their website does not get uploaded to the internet. At the very least I have partial compensation for my hard work. Your experience or risk factors may be much different than mine; certainly use contracts if your customers are not well known to you or you do not have a previous business relationship.
In summation, every satisfied customer is a potential referral for new business. Keep those communication lines open and understood and you will garner additional projects because of your sound business practices.
(c)2005; Matthew C Keegan, LLC
Matt Keegan is The Article Writer who writes on a variety of topics including aviation, business, customer service, product review, sales, and more. Visit http://www.thearticlewriter.com for additional samples of his work.
whole house cleaning Deerfield ..Most folks in the pressure washing business are happier to... Read More
Why should you do informative talks to smaller groups?Informative talks... Read More
Articles abound advising the business community how to properly screen... Read More
A corporate shell could be liken to a house that... Read More
The book, "Become the Squeaky Wheel," by New Hampshire author... Read More
So it's time to invest some finances into advertising your... Read More
Some of the very qualities that attract people to the... Read More
You can't imagine how many people ask me how I... Read More
Starting and growing a small business can be a daunting... Read More
KEEPING INTEREST HIGH: Supervision is key to the success of... Read More
Ongoing support for a franchise system is omnipotent. A major... Read More
A lot of business owners I've spoken with lately have... Read More
Many small businesses do quite well due to the blood,... Read More
Many have not experienced a fire up close. One year... Read More
Most pressure washing companies never look into some of the... Read More
TRUTH IN THE LAWN MOWING INDUSTRYWe do not wish to... Read More
You can make your trade show experience much easier by... Read More
If an organization lacks a mission statement, it is worthwhile... Read More
Security Professionals provide the products and services necessary to create... Read More
How do we keep track of our business deals?If you... Read More
BioTechs even with the latest news had shed over 1000... Read More
During the California Recall Election, I was very interested. Without... Read More
Most new small businesses won't be in business this time... Read More
The success of your business depends on your ability to... Read More
The start of a new year is a time for... Read More
home cleaning services Des Plaines ..Experts urge small business owners to "brand" their business ?... Read More
It behooves every professional mobile auto detailer to stay up... Read More
Now that winter has passed, the annual ritual of spring... Read More
Starting your own e-commerce business can be quite the adventure.... Read More
Why does consistency in the message have an effect on... Read More
Franchising Directory Sites-Paid Advertising, Lead Generation for FranchisingFranchising Directory Sites... Read More
Most business owners know when they need an accountant, but... Read More
In your small business debt collection laws will eventually become... Read More
The home-based business market, sometimes called the SOHO (small-office/home-office) market,... Read More
The following tips have come from a wide variety of... Read More
At first blush this idea might be difficult to wrap... Read More
Here are some of the questions that you need to... Read More
Yes, that IS security when nobody can downsize you because... Read More
Introduction: This article is written as a general discussion on... Read More
Grow your Professional Organizer business by branching out into related... Read More
Where would a business be without a business plan? A... Read More
Business checks are available in many styles and varieties. They... Read More
Home based travel businesses are no longer the wave of... Read More
When someone owes your small business money, you certainly feel... Read More
An observation while returning home from a seminar: Getting away... Read More
In a quest for customers and to keep those customers,... Read More
There is a great deal of abuse going on in... Read More
There are both fixed and mobile detailers. Consumers often will... Read More
When you hear the word "success" does it bring on... Read More
If you are in a franchise and have a territory... Read More
Small Business |