I recently met with a very successful magazine publisher who was telling me how a chain of retailers for his magazines wanted everything their own way, even at the expense of losing revenue for their stores and missing out on the opportunity to provide real customer service to the customer.
He was mainly concerned that some of the members of this chain, which, was made up of basically "mum & dad" store owners honestly thought that as it was their business, no one else should ask them to do anything over and above what they wanted to do.
As we discussed this further, what "upset" him was what he believed was their mistaken belief that they did not work for a boss and they were in fact the boss and that was it, no debate, no argument, "we do as we please".
He explained, "we all work for a boss, be it the bank, the shareholders, the government, our employees, customers, suppliers, family, if fact, anyone who relies on us for support, service or advice".
He went on to say that if we consider ourselves not answerable to anyone else when we own a business, we are quickly headed for doom or at least a business life of mediocrity.
So who is the boss in your business?
Garry is a successful consultant, speaker, mentor & coach in the area of self-development.
Based in Sydney Australia he runs his own business "Minds Alike" and works with small business owners and individuals assisting them to set & achieve their goals.
You can view his blog site at http://www.mindsalike.blogspot.com
no-contract cleaning service Des Plaines ..There were only an estimated 1800 active franchisors in this... Read More
In this series of articles I'm going to show you... Read More
All cities have a purchasing office and/or a procurement officer.... Read More
"So what?" is a lovely question.It can lead to a... Read More
There will come a time in your business where you... Read More
Writing a business plan is a fundamental step to ensuring... Read More
Contrary to popular belief, small businesses can survive a crazy... Read More
As a company grows, the owner's role begins to change.... Read More
If you intend to franchise your company you will need... Read More
Maximum efficiency in the cleaning industry is a key to... Read More
We all know that a building has to have a... Read More
$37.4 million funded from venture capital today. $86.4 million funded... Read More
Great question!Freeing your time is an indisputably key element in... Read More
Frankly, given the legal and regulatory requirements involved in attempting... Read More
One of the first things you will need to set... Read More
When you awoke this morning, you found yourself buzzing with... Read More
When the recent Games of the XXVIII Olympiad came to... Read More
I am simply amazed at the problems some of my... Read More
The employer / employee relations environment has been constantly evolving... Read More
It is not surprising that some people may perceive Six... Read More
Multimedia is everywhere on the Internet, whether in the form... Read More
Washing the exterior of a truck. Sounds easy right? Well,... Read More
If you own a small business, then you know the... Read More
If you're serious about wanting to start a business, the... Read More
A Mattress Cleaning Business might be just for you if... Read More
bathroom cleaning service Lake Forest ..Business Process Automation or BPA for short. This was a... Read More
Time. As a small business owner, it's the commodity you... Read More
If you are in a franchise and have a territory... Read More
In a quest for customers and to keep those customers,... Read More
Starting your own e-commerce business can be quite the adventure.... Read More
If you're anything like me then you dislike with a... Read More
One major issue not being addressed right now in the... Read More
Cash is the lifeblood of any business. As humans need... Read More
Now that winter has passed, the annual ritual of spring... Read More
If you own a mobile car washing, pressure washing or... Read More
Ask anyone trapped in a cubical about their entrepreneurial dream... Read More
Do you have a Business Plan? Congratulations, but you are... Read More
One of the first things you will need to set... Read More
The Federal Trade Commission is upgrading the franchise law and... Read More
There will come a time in your business where you... Read More
What could Seinfeld possibly have to do with marketing a... Read More
The efficiency of debt collection is the difference between a... Read More
When you hear the word "success" does it bring on... Read More
There have been many great points raised on both sides... Read More
You know your prospects need what you sell. You know... Read More
Are you -- like 70 percent of small business owners... Read More
Do you need grant funding for your nonprofit organization? If... Read More
Start thinking about buying an established business if you want... Read More
A few years ago, I visited Beijing for the first... Read More
Have Some Time to Yourself One of the most important... Read More
Small Business |