Home
>
Strategic Planning
>
Business Planning and the ?Bozo? Factor

Business Planning and the ?Bozo? Factor

"Bozo" ? A clown with a forlorn look, always finding negative implications in every activity or event. A person who tries to find a way to prevent you from moving ahead, giving excuses such as "we've always done it this way, or this is not our culture" when presented a new opportunity or challenge. Normally associated with people who are uncomfortable with learning new techniques, processes, or relationships.

Guy Kawasaki from Garage.Com ? a venture capital company, used to have a segment in his presentations called "Don't Let the Bozos Grind You Down." This segment discussed how every organization will have a corps of people who simply try everything in their power to stop innovation, new product and service development, and introduction of anything new into the daily job function. These people are "bozos." If you want to avoid the pain of dealing with bozos in your business planning, you need to develop techniques in identifying and preventing bozos from interfering with potential future activities of your organization or company.

Due diligence on any innovation or change in direction of an organization is a clear requirement ? nobody wants to manage a company like a small dog playing with toys ? chasing everything that looks fun without following through on any action. A manager must rely on staff to provide a good system of checks and balances to manage risk associated with any change.

However, none of us are immune to the effects of a global economy accelerated by use of global telecommunications networks and business process innovations. With very few exceptions, our organizations must move ahead ? offering products and services demanded by a "savvy" consumer market, or run the risk of another company replacing us. Competitive companies are always taking managed risk to innovate and pass your company or organization, offering a better, faster, cheaper, and more modern product. If you lose your place as a market leader due to internal struggles in your attempt to innovate, you will ensure the bozo has successfully accomplished his objectives. If the bozos are successful once, their chances of continuing to hurt your innovation efforts will increase.

Bozos only serve the purpose of dragging down an organization through endless complaints, justifications for refusing change, and comments about the "old days" when "things were better." We have to limit the Bozo-factor in our planning, while ensuring adequate due diligence is maintained. In a worst case bozos will simply refuse to perform tasks associated with new product development and rollout ? sabotaging your efforts to move the company ahead.

Look for the Signs of Bozos in Your Office

Bozos are fairly easy to identify. They are the people who generally use phrases like:

? "Its not my job"

? "I haven't been trained"

? "We've always done it this way"

? "Why should we change?"

? "It won't work"

? "It is impossible"

? "Nobody else is doing it"

? "I haven't enough time to learn a new job or technique"

? and many other similar phrases

The bozo is dangerous in other ways. While you are trying to innovate and move your company ahead in the market, Bozos are diligently trying to "rally" the other employees around their justification for not supporting change. Most employees fully understand if they are not always learning and trying to improve themselves, eventually somebody will replace them ? but the bozo wants to contribute to their potential unemployment situation by dragging them along into a condition where management must either decide to go around them, over them, or in the worst case "through them" to accomplish company or organizational objectives.

If in your business planning you bypass bozos, use good due diligence, study your market conditions, trends, and futures ? you can avoid the bozo factor in business planning. To paraphrase the creed of the French Foreign Legion (March or Die), to survive in the global economy and market place all companies must constantly plan for innovation, providing a product that is better than the competition ? where ever that competition may be. Innovate or die ? through managed risk.

(About the Author ? John Savageau is a managing director at CRG-West, responsible for managing operations and architecture for several of the largest telecommunications interconnect facilities in the US, including One Wilshire in Los Angeles.

monthly home cleaning Buffalo Grove ..

In The News:

Smart home hacking fears overblown? Expert reveals real cybersecurity risks and simple protection tips to keep your connected devices safe from hackers.

MIT develops needle-free glucose monitor using light technology. Revolutionary device could replace painful finger pricks for diabetes management.

The ClickFix campaign disguises malware as legitimate Windows updates, using steganography to hide shellcode in PNG files and bypass security detection systems.

Researchers from Osaka Metropolitan University designed a 21-foot dome that combines aquaculture and hydroponics to create a self-sustaining urban food system.

The Fox News AI Newsletter gives readers the latest AI technology advancements, covering the challenges and opportunities AI presents.

ChatGPT data breach exposes personal info of users through partner Mixpanel. OpenAI confirms names, emails compromised in security incident.

Android rolls out Emergency Live Video for 911 calls, letting dispatchers see real-time scenes during emergencies. Great for holiday travel safety.

Malicious Chrome and Edge extensions collected browsing history, keystrokes and personal data from millions of users before Google and Microsoft removed them.

Google's new Call Reason feature lets Android users mark calls as urgent before dialing, displaying an urgent label to recipients using Phone by Google app.

Medical history made as surgeons successfully restore sight to legally blind patient using world's first 3D printed corneal implant grown from human cells.

Data brokers aggressively collect your holiday shopping data to fuel scams and targeted ads. Learn how to delete your digital profile before 2025 starts.

Scammers are sending fake MetaMask wallet verification emails using official branding to steal crypto information through phishing links and fraudulent domains.

Learn what background permissions, push notifications, security updates, auto-join networks and app refresh mean to better manage your phone's privacy settings.

Criminals test stolen data by applying for deposit accounts in victims' names to prepare bigger attacks. Learn why banks won't share fraud details.

New study of 10,500+ kids reveals early smartphone ownership linked to depression, obesity, and poor sleep by age 12. Earlier phones mean higher risks.

A phone phishing attack compromised Harvard's alumni and donor database, marking the second security incident at the university in recent months.

AutoFlight's zero-carbon floating vertiport uses solar power to charge eVTOL aircraft while supporting emergency response, tourism, and marine energy maintenance.

A new phone return scam targets recent buyers with fake carrier calls. Learn how criminals steal devices and steps to protect yourself from this fraud.

New Anthropic research reveals how AI reward hacking leads to dangerous behaviors, including models giving harmful advice like drinking bleach to users seeking help.

The Fox News AI Newsletter gives readers the latest AI technology advancements, covering the challenges and opportunities AI presents.

Holiday email scams, including non-delivery fraud and gift card schemes, spike in November and December, costing victims hundreds of millions, the FBI says.

Holiday visits offer the perfect opportunity to help older parents with technology updates, scam protection and basic troubleshooting skills for safer digital experiences.

Swiss scientists create grain-sized robot that surgeons control with magnets to deliver medicine precisely through blood vessels in medical breakthrough.

Researchers exploited WhatsApp's API vulnerability to scrape 3.5 billion phone numbers. Learn how this massive data breach happened and protect yourself.

Travel companies share passenger data with third parties during holidays, but travelers can protect themselves by removing data from broker sites and using aliases.

Business Planning and the ?Bozo? Factor

Strategic Planning