1. Largest Selection -
One way that you can make your product or service stand out is to offer the largest selection of products, services or programs. Example: Home Depot, E-Bay, Staples, Amazon.com
2. Innovative Product -
If you have a new product with a patent covering it or a service that others don't offer, you will have something that no one else can offer. Example: Windows, Viagra, Value Program
3. Multiple Uses -
Once you have a product or service to offer, look for other ways that the customer can use the same product or service. Example: Baby carrier that has carriage base, electric can opener with knife sharpener, Aspirin can be used as pain reliever and heart attack preventative. Cell phone is a camera too. This is what Merck set out to do with Vioxx --there are risks.
4. Superior Customer Service -
Keep reminding your customer that you are eager to help them by giving extra-ordinary support on your product or service. Example: Nordstrom's is known for this. Doctors who make house calls, a mobile lawyer's office, a glass company that comes to your workplace to change the glass in your automobile are other examples.
5. Convenient Location -
Make it easy for customers to do business with you by providing them access in exactly the place where they will need your product or service. Example: Bank in the supermarket, ATM in airport, setting up a stand to sell umbrellas on a busy street corner on a rainy day.
6. Expert Consulting -
If you have deep knowledge of your product or service, you can be useful in helping your customers before and after the sale is made. Example: Computer sales person who understands connectivity issues and can help you integrate your equipment with the new computer. Real Estate Agent who has huge rolodex and provides referral to other vendors that new home owner would need.
7. Price -
If you have a product or service with a high price, you offer prestige. If you offer the lowest price, the thrifty customer will be attracted to your product or service. Example: High Price - Lexus, Canyon Ranch etc. Low price - Target, Wal-Mart
8. Lasting affect -
The product or service you offer have a longer lasting affect than any others.
Example: Extra strength Tylenol, Bike lock that cannot be opened, car battery that lasts 5 years, long lasting car tires.
9. Guarantee -
Offer a guarantee with your product or service. Example: Money back if not satisfied. Free conversion back to previous vendor if not satisfied.
10. Packaging -
Offer a package that is different from others. (prettier, stronger, environmentally friendly, easier to open, child-proof)Example: Packaging material that dissolves in water, free gift wrapping for all purchases, child-proof aspirin bottles, juice drinks with straw.
Alvah Parker is a Business and Career Coach as well as publisher of Parker's Points, an email tip list and Road to Success, an ezine. Parker works with high potential professionals who want to have a career that is fun, fulfilling and profitable. Her clients are managers, business owners, sole practioners, attorneys and people in transition. Alvah is found on the web at http://www.asparker.com. She may also be reached at 781-598-0388.
disinfecting cleaning services Winnetka ..No matter what product or service you provide you will... Read More
This will make some people angry as hell, but it's... Read More
1. Attempt Succession Planning Without Other Strategic Plans. Succession plans... Read More
Q: A key investor in my business has suggested that... Read More
Human beings are rational agents. Rationality endorses one to take... Read More
1. Largest Selection -One way that you can make your... Read More
If you are looking for a partner, funding, angle investor... Read More
Private equity firms have raised so much capital over the... Read More
You know you need a business plan. You probably realize... Read More
There is so much small business information available today that... Read More
I'm not talking about posting the HBO schedule on your... Read More
Business plan financial projections seem daunting because they are so... Read More
Is there really anything as a problem? Does chaos or... Read More
Writing a business plan can be tricky when all the... Read More
Business rises and falls on leadership. According to business guru,... Read More
If you're a solo professional like I am, you know... Read More
More than $117 billion passed hands from Internet shoppers to... Read More
The current state of the available technology at the disposal... Read More
If you own a pressure washing business one of the... Read More
I read once that something like 30 percent of all... Read More
No "meme" isn't a typo and Got Milk, the more... Read More
Many cities have home pages on the Internet. Many of... Read More
As a franchisor it is imperative that you seek, find... Read More
These may sound like no brainers, but you'd be surprised.... Read More
If you've ever listened to Warren Buffett talk about investing,... Read More
last minute cleaning help Highland Park ..Is your business growing as fast and effectively as it... Read More
Let us look at a few of the big distribution... Read More
The trick is to determine what uniquely identifies your best... Read More
When you start your program to purchase your "ideal" company,... Read More
A well known, national chain of restaurants discovered that certain... Read More
Writing a business plan is an essential part of the... Read More
You have heard that there is extra money on the... Read More
Although North Americans were the dominant population on the Internet,... Read More
Growing your own small business can be one of the... Read More
You might be thinking to yourself, "Why should I waste... Read More
Businesses tend to avoid doing their annual business plan thinking... Read More
Experts estimate that 90 percent of Australian businesses are overspending... Read More
One of the difficulties we face in our industrialized age... Read More
I love the excitement of starting up a new home... Read More
If you own the mid-size business and actively work in... Read More
Mobile auto detailing equipment becomes very inexpensive around March each... Read More
When developing the competition section of your business plan, companies... Read More
The first task before hiring a contractor for home remodeling... Read More
There are no "rules of thumb" in the pursuit of... Read More
Succession planning, like any business acumen, is both an art... Read More
Ask Yourself three simple questions that affect your strategy planning...... Read More
American Eagle Outfitters and Wet Seal Stores have issued statements... Read More
"Most great plans aren't. They are just nice, high-level ideas."That's... Read More
A recent conversation started with a typical question, "How's business?"... Read More
Microsoft Great Plains fits multiple services market niche and healthcare... Read More
Strategic Planning |