1. Largest Selection -
One way that you can make your product or service stand out is to offer the largest selection of products, services or programs. Example: Home Depot, E-Bay, Staples, Amazon.com
2. Innovative Product -
If you have a new product with a patent covering it or a service that others don't offer, you will have something that no one else can offer. Example: Windows, Viagra, Value Program
3. Multiple Uses -
Once you have a product or service to offer, look for other ways that the customer can use the same product or service. Example: Baby carrier that has carriage base, electric can opener with knife sharpener, Aspirin can be used as pain reliever and heart attack preventative. Cell phone is a camera too. This is what Merck set out to do with Vioxx --there are risks.
4. Superior Customer Service -
Keep reminding your customer that you are eager to help them by giving extra-ordinary support on your product or service. Example: Nordstrom's is known for this. Doctors who make house calls, a mobile lawyer's office, a glass company that comes to your workplace to change the glass in your automobile are other examples.
5. Convenient Location -
Make it easy for customers to do business with you by providing them access in exactly the place where they will need your product or service. Example: Bank in the supermarket, ATM in airport, setting up a stand to sell umbrellas on a busy street corner on a rainy day.
6. Expert Consulting -
If you have deep knowledge of your product or service, you can be useful in helping your customers before and after the sale is made. Example: Computer sales person who understands connectivity issues and can help you integrate your equipment with the new computer. Real Estate Agent who has huge rolodex and provides referral to other vendors that new home owner would need.
7. Price -
If you have a product or service with a high price, you offer prestige. If you offer the lowest price, the thrifty customer will be attracted to your product or service. Example: High Price - Lexus, Canyon Ranch etc. Low price - Target, Wal-Mart
8. Lasting affect -
The product or service you offer have a longer lasting affect than any others.
Example: Extra strength Tylenol, Bike lock that cannot be opened, car battery that lasts 5 years, long lasting car tires.
9. Guarantee -
Offer a guarantee with your product or service. Example: Money back if not satisfied. Free conversion back to previous vendor if not satisfied.
10. Packaging -
Offer a package that is different from others. (prettier, stronger, environmentally friendly, easier to open, child-proof)Example: Packaging material that dissolves in water, free gift wrapping for all purchases, child-proof aspirin bottles, juice drinks with straw.
Alvah Parker is a Business and Career Coach as well as publisher of Parker's Points, an email tip list and Road to Success, an ezine. Parker works with high potential professionals who want to have a career that is fun, fulfilling and profitable. Her clients are managers, business owners, sole practioners, attorneys and people in transition. Alvah is found on the web at http://www.asparker.com. She may also be reached at 781-598-0388.
professional maid services Deerfield ..A survey released by the American Institute of Certified Public... Read More
Strategic planning is vital while starting a new business or... Read More
Can you imagine going on a road trip without knowing... Read More
We have been spending many hours surveying the market for... Read More
I am surprised how few sales professionals, independent consultants, and... Read More
Is there really anything as a problem? Does chaos or... Read More
In 1997, David Steele was making the transition from a... Read More
To stop a computer virus you must understand how it... Read More
Scenario OneDuring a recent presentation, a business owner was given... Read More
Richard L. Daft one of the country's recognized academic leadership... Read More
Writing a business plan is not an easy endeavor, nor... Read More
Obviously, there will never be an actual water shortage since... Read More
Every business experiences slower periods. For some, they sell more... Read More
"Begin with the end in mind," says Stephen Covey in... Read More
As fast as you can say business disaster, your business... Read More
Is your business growing as fast and effectively as it... Read More
Business plan financial projections seem daunting because they are so... Read More
Many very successful business owners may never have had a... Read More
In most business plans, no matter how striking the idea,... Read More
When you start your program to purchase your "ideal" company,... Read More
There is a story, about a business owner who wasn't... Read More
Every decade we seem to come up with a buzz-word... Read More
Strategic planning and consulting is the strategy roadmap to manage... Read More
Are you frustrated by the lack of growth in your... Read More
I recently took an organizational behavior class where my professor... Read More
quick home cleaning Lake Forest ..As fast as you can say business disaster, your business... Read More
If you own a mobile car wash business or auto... Read More
If you are a successful franchise of a large franchise... Read More
Imagine an office without a desk, or lights, a computer,... Read More
The goal of almost every business owner is to generate... Read More
Before becoming a netpreneaur, I was an entrepreneur. First, I... Read More
Experts estimate that 90 percent of Australian businesses are overspending... Read More
I'm not talking about posting the HBO schedule on your... Read More
"Did you hear what your competitor is doing?" This question... Read More
Can you imagine going on a road trip without knowing... Read More
I am not a big fisherman, but I do enjoy... Read More
Twice a year, Bill Gates goes to a remote island... Read More
Business planning is widely acknowledged as one of the keys... Read More
Writing a business plan is not an easy endeavor, nor... Read More
No matter what business you plan to start in your... Read More
Many of us are discouraged by the networking events that... Read More
Where would your business be without a proper plan? A... Read More
In 1997, David Steele was making the transition from a... Read More
When you start your program to purchase your "ideal" company,... Read More
Conventional wisdom has it that there are only three ways... Read More
Entrepreneurs often give little if any consideration to their computer... Read More
Much of what we heard in the mass media about... Read More
From time to time there seems to be a flurry... Read More
How you finance the expansion of your business is important.... Read More
"Rubbish!" shouted the large, aggressive man in the red-striped shirt... Read More
Strategic Planning |