Most smart entrepreneurs and all large corporations have Employee Relations Manuals. Nearly all businesses with over five or more employees have some sort of employee manuals but not all have Employee Relations Manuals for their managers. It is important in today's litigious lawyer trap to have a good policy in place to protect you from a bad decision or improper handling of an employee situation by a manager. All too often a minor incident can lead to a problematic situation and end up in court, union arbitration or a hefty fine from a government regulatory agency which often tend to side with the employee, regardless of fact.
Defusing situations early on can help your team avoid costly litigation and rectify situations quickly. During my 24-years as an entrepreneur operating a small business, which grew into the largest mobile car wash company on the Planet operating in 23 states and four countries, it became apparent to me that having a proper policy for the treatment of employees was a quintessential part of keeping the team strong. It is important to win markets and not allow your company to be torn down from the inside out. Below is the outline for our employee relation manual. I cannot give you the full version and the case law might change in the future and case me to be named in a lawsuit for merely giving you this free knowledge. What I recommend you do with this outline below is modify it to fit your business model and then write 2-3 paragraphs for each item and then take it to an employment lawyer to review. Yes, I know, you do not like lawyers, neither do I, but a little bit of preventive maintenance on your employee relations manual may save you hundreds of thousands of dollars as your company grows. Even one sexual harassment lawsuit can cost that much. There is much more to a complete manual of this type, however much is also boilerplate and law related which you can add in after you have completed this important exercise. Here is our outline; you are welcome to it.
EMPLOYEE RELATIONS
I. LISTENING
A. Repeat (Summarize)
B. Goals
C. Promotions
D. Back Them Up
II. COMPANY MEETINGS
A. Pizza
B. BBQ's
C. Fishing
D. Lake, Etc.
III. CORPORATE MEETINGS
A. Invite
B. Attend
C. Car Pool
D. Send To Manager Training
IV. THANKS
A. Notes
B. Atta-Boys
C. Lunch
V. SHOW UP ON JOBS
A. Help
B. Praise
C. Tell Them Of Compliments From Customers
D. Tell Family And Friends
E. Raises
F. Etc.
VI. HIRING FRIENDS
A. Be Careful
B. Up Front
"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.worldthinktank.net/wttbbs
cleaning team near Winnetka ..I love lists. I make them for everything. And I'm... Read More
Has this ever happened to you... 'John, you have a... Read More
Concrete cleaning can be a lucrative business to start. Here... Read More
Everyone wants to succeed in life. Most people want to... Read More
Work smarter, not harderWhat is one of the best ways... Read More
You'd like to go into business for yourself, and believe... Read More
Some of the very qualities that attract people to the... Read More
Here are some useful tips on what to consider before... Read More
As a solo entrepreneur or small business owner, one of... Read More
You can't imagine how many people ask me how I... Read More
If you are a small business you know that you... Read More
In many industries, image is one of the last things... Read More
The air in my client's office nearly crackled with her... Read More
Everyday, customers and business owners are bombarded with billboards, logos,... Read More
Cash is King?That is what everyone tells us and it... Read More
One of the best ways to make money in the... Read More
There is a great deal of abuse going on in... Read More
Why does a good business relationship rely on having some... Read More
The following tips have come from a wide variety of... Read More
1. Resolve to build a consistent network system.Since referrals are... Read More
The key to organizational focus and helping those who need... Read More
If you run a pressure washing company in a rural... Read More
Every business starts with an idea or a dream. To... Read More
Hi, Charles...here, Your Cap and t-shirt guy From Texas. How... Read More
Every company has a value proposition. That is a statement... Read More
family-safe home cleaners Northbrook ..Why are we over regulation the franchising industry, what purpose... Read More
As an entrepreneur you can learn a lot by following... Read More
Q: After years of dreaming about starting my own business,... Read More
What makes a business relationship?What really makes a business relationship?... Read More
Image of your franchise automotive outlet is so important. Some... Read More
As a franchisor I am always asked by new and... Read More
Having a successful business means also having a good working... Read More
Summer is a time for the outdoors, for that well-deserved... Read More
We love Wichita because it has great all round weather... Read More
Self-cleaning glass has been talked about a lot, with such... Read More
When is it a good thing to say no to... Read More
Every company has a value proposition. That is a statement... Read More
One of the most common horrific mistakes a business can... Read More
Many pressure washing companies will be glad to take on... Read More
Every business starts with an idea or a dream. To... Read More
Here are some useful tips on what to consider before... Read More
What unspoken message are you sending your clients and customers?... Read More
Setting priorities in your business? Your first job is to... Read More
We visited Lexus USA, home of the Lexus North America... Read More
While there are few career paths that some would call... Read More
Is it right for you?If you decide to advertise your... Read More
Do you own a franchised business? Over 400,000 franchised businesses... Read More
When working properly, computers enable small businesses to make big... Read More
The reason we Franchisors call it an exclusive territory is... Read More
Every business plan book tells you how the Executive Summary... Read More
Small Business |