How to identify future solutions and opportunities?
Your power page, if used extensively, will help you to identify areas where the client may need more help or may need to purchase additional products. When you read through your notes, you will be able to pinpoint areas that will be a business pain. Customers are always happy to find solutions to potential problems if they see their value. You must do your homework on various solutions before you make any suggestions. It is too easy to just promote your own company and its products. Make sure you know how the competition fits into the picture and what they can also offer to solve that same problem.
Your power page should also contain competitor information. You need to know what others are doing in the market place and what their perceived value is to your client. You need to be better informed and better prepared than anyone else. You want to make it easy for the client to choose you over others. Tighten your business relationship by following through with promises and providing value. Your power page should contain all the information you need to keep the customer.
Checklists
What items do you like to keep track of during visits to clients:
______________________________________________________________
________________ ______________________________________________
_______________________________________________ _______________
Choose one potential client and fill in the Information Plan for that company. (see item number 92 for the information plan):
Contact information:
______________________________________________________________
____________ __________________________________________________
___________________________________________ ___________________
Sales Volume:
______________________________________________________________
_________________ _____________________________________________
________________________________________________ ______________
Problems the company is encountering:
______________________________________________________________
___________ ___________________________________________________
__________________________________________ ____________________
Who are their customers and what is their opinion of the target company:
______________________________________________________________
________________ ______________________________________________
_______________________________________________ _______________
For your lead contact list all of the personal information you can gather (birthdate, anniversary, hobbies, other interests, clubs belonged to, etc.):
______________________________________________________________
__________________ ____________________________________________
_________________________________________________ _____________
______________________________________________________________
List 2 or 3 pieces of business you have recently lost and the reason why you lost the deal (be honest with yourself!):
______________________________________________________________
_____________ _________________________________________________
____________________________________________ __________________
______________________________________________________________
What things can you do for the "lost" customer in order to keep in touch so that you may be considered when new business or projects are on the horizon:
______________________________________________________________
________________ ______________________________________________
_______________________________________________ _______________
______________________________________________________________
What is your VALUE proposition? What do you bring to the table for your customers? How have you verified your value:
______________________________________________________________
__________________ ____________________________________________
_________________________________________________ _____________
Bette Daoust, Ph.D. has been networking with others since leaving high school years ago. Realizing that no one really cared about what she did in life unless she had someone to tell and excite. She decided to find the best ways to get people's attention, be creative in how she presented herself and products, getting people to know who she was, and being visible all the time. Her friends and colleagues have often dubbed her the "Networking Queen". Blueprint for Networking Success: 150 ways to promote yourself is the first in this series. Blueprint for Branding Yourself: Another 150 ways to promote yourself is planned for release in 2005. For more information visit http://www.blueprintbooks.com
experienced cleaning professionals Northbrook ..One of the biggest excuses franchisees of home based and... Read More
Contrary to popular belief, small businesses can survive a crazy... Read More
Most small businesses incorporated in 2005 will fail by the... Read More
Now that you have invested your time, energy and money... Read More
Looking for ways to boost your cash flow? As a... Read More
The Franchise Group at the Federal Trade Commission in all... Read More
North County San Diego has had some significant growth, and... Read More
Did you ever have one of those days or weeks... Read More
If you have ever had your antique shop or mall... Read More
There are several well-known truck washes in the Great State... Read More
Business Process Automation or BPA for short. This was a... Read More
The Workers' Compensation situation in this country is unbelievable. Why,... Read More
Before you read any further in this article, I'd like... Read More
SBIR vs. STTR: If you are participating in the SBIR... Read More
It is not surprising that some people may perceive Six... Read More
No matter how small your small business is, it is... Read More
So it's time to invest some finances into advertising your... Read More
Shopping for a franchise is easy if you know what... Read More
If you are in the pressure washing business and are... Read More
We hear a lot of talk about junk mail nowadays.... Read More
It's a commonly quoted statistic: 80% of all small businesses... Read More
If you plan to do business online, then your website... Read More
Where would a business be without a business plan? A... Read More
Habit: A consistent behavior you perform so frequently that it... Read More
Many pressure washing companies will be glad to take on... Read More
best value cleaning service Northbrook ..Franchising has made the world look really small. The well... Read More
As a practise gets larger & larger the associated problems... Read More
Here are some of the questions that you need to... Read More
A recent survey indicated that clean Taxi Cabs Fleets have... Read More
Since you own a business you probably have liability insurance... Read More
For many small businesses, the "S" corporation is the business... Read More
Many people ask how many graphs or charts they should... Read More
Articles abound advising the business community how to properly screen... Read More
SBIR vs. STTR: If you are participating in the SBIR... Read More
Every company has a value proposition. That is a statement... Read More
One of the best marketing strategies a business or organization... Read More
Why do you need an account plan?When you first decide... Read More
Small business owners can relieve a lot of their own... Read More
To have one of the popular in home daycare businesses.... Read More
Aircraft Interiors of personal and corporate jets have hundreds of... Read More
Start thinking about buying an established business if you want... Read More
First you have to start with knowing your budget and... Read More
When a regulator finds a target to go after to... Read More
When starting a business, you have to determine the method... Read More
A suggestion box is a really good idea for your... Read More
Free money! Receive up to $25,000 that never has to... Read More
When pressure washing heavy equipment each piece of equipment has... Read More
You know what makes me really happy? Drinking a Starbucks... Read More
What unspoken message are you sending your clients and customers?... Read More
Many mobile car wash operators would like to add de-ionized... Read More
| Small Business |