What is Business Process Automation?

Business Process Automation or BPA for short. This was a buzzword a few years back with anyone and everyone claiming they were experts in this area. Maybe so. But to really realize its true potential you need to understand what business process automation is and why you will need it?

If you own/run/manage a business, take a look around yourself at the daily activities you perform to run your business effectively and efficiently. If you do observe closely, you will quickly notice that you (or your staff) do perform a lot of tasks that are generally repetitive in nature or they may be administrative tasks; tasks that you have to perform and are necessary to run your business.

Let me elaborate that with an example. A customer calls and enquires about a product you market. You tell the customer you will send a product brochure. You take all relevant information like prospect name, address etc. and walk over to your secretary. Your secretary takes the information, chooses the appropriate brochure, creates a covering letter, puts it in an envelope and mails it to your customer. Sounds familiar, right?

Well, what if I told you that process automation automates the entire process above using the Internet? And all with zero involvement from you? Or anyone else from your organization? Would that be cool? Let me help you visualize it.

Your prospect comes over to your web site, browses and is now seeking more information on a specific product. You have the prospect fill in all relevant information from within your web site. When the prospect submits the information, your web site will automatically save the information electronically in a database and send a personalized email to your prospect (i.e. thanking him/her for the enquiry and providing instructions to download the brochure). Your system can also follow up automatically after a few days with that specific prospect asking if they have any other questions or if you could be of any help.

This is, in essence, business process automation. You are automating the different business processes within your business. The beauty of automating this is the zero-involvement from your business. Let's take this a step further. If the prospect does decide to buy the specific product, they can purchase it directly from your web site (via a shopping cart). Your web site will already know what your prospect had received so you can "speed up" the process by simply collecting payment information over a secure line, process the transaction and then send new shipping details to your customer. The prospects details now go into the customer database (because you have converted a prospect into a customer). The order details automatically get sent to your order-processing department for order fulfillment. When the order is shipped, your order-processing department updates the "system" with ETA for the product. Your customer can now automatically track the status of their order. And you can actually get an overview of how many orders were received, shipped, transacted; all through a browser. Even if you were holidaying and were miles away from home/office.

Can you think of all the costs you have saved by automating routine, mundane tasks that have typically needed human intervention in the past?

That, in essence, is the power of automation.

Elvin Picardo
Delivering Net Results to Small Business
Author of numerous articles on Web Development and Internet Marketing
10723 159th St, Surrey, BC V4N 3J1 Canada
http://www.netmedian.com

http://www.netmedian.com

custom home cleaning Lincolnshire ..
In The News:

Amazon Prime Day shoppers face threats from 120,000-plus scam websites as cybercriminals prepare phishing traps and malware ahead of the July sales event.
Fox News' AI Newsletter brings you the latest on this rapidly evolving technology.
The AEON humanoid robot tackles labor challenges with Nvidia AI, Microsoft Azure cloud and advanced spatial awareness, working alongside industry leaders Schaeffler and Pilatus.
Google's Ask Photos feature brings AI-powered searches to your photo library, letting you find memories with natural language queries while maintaining privacy controls.
The return of blue book exams emerges as universities fight widespread AI academic dishonesty and educators debate whether to ban AI tools or teach responsible usage.
Signs your phone might be hacked include strange behavior, unauthorized texts, battery drain and pop-ups, while protection involves updating software and avoiding public Wi-Fi.
Tokyo startup H2L has launched Capsule Interface technology enabling full-body robot control with muscle sensors, offering immersive remote operation.
The A.I. industry seems set for growing pains as Big Tech companies scramble for solutions to the medium's unprecedented strain on the power grid.
Fourth of July fireworks cause a 60% spike in lost pets, but GPS trackers and AI photo-matching services like Love Lost can help reunite missing dogs with their families.
Protect yourself from jugging, the rising crime by which thieves monitor ATM users and follow them to steal cash, with six practical safety tips to stay alert and secure.
U.S. airlines like Delta, American and United are selling your domestic flight records to government agencies through the little-known Travel Intelligence Program.
Autonomous robots from Uber Eats are rolling out across U.S. cities, featuring LIDAR sensors, secure compartments and all-weather operation for food and grocery delivery.
Costco has expanded into EV infrastructure with new ultra-fast charging stations that can charge most electric vehicles to 80% in 20-60 minutes while shoppers browse the warehouse.
The new Gemini Robotics On-Device AI allows robots to perform complex tasks without internet, offering enhanced privacy, reliability and adaptability for real-world use.
Protect yourself from Amazon phishing scams by spotting red flags like suspicious sender addresses and spelling errors while using Amazon's Message Center to verify communications.
GAC Group's new Govy AirCab flying car combines lightweight design with advanced safety systems and smart cabin technology to revolutionize city travel with an 18.6-mile range.
The Berkeley Humanoid Light (BHL) is a lightweight, open source humanoid robot that anyone can build using 3D-printed parts and off-the-shelf components.
Meta’s new AI chatbot is getting personal, and it might be sharing more than you realize.
A new threat targets both Android and iPhone users: SparkKitty, a powerful mobile malware strain that scans private photos to steal cryptocurrency recovery phrases and other sensitive data.
Thanks to a team at the University of California, Davis, there's a new brain-computer interface (BCI) system that's opening up real-time, natural conversation for people who can't speak.
Privacy risks are hiding in plain sight, as your personal data is likely being collected, tracked, and sold without your knowledge.
VenHub, a fully autonomous, AI-powered smart store just opened at the LAX/Metro Transit Center in Los Angeles.
A woman's Facebook account takeover reveals dangerous social engineering tactics and provides lessons on recovery, avoiding scams and enacting stronger security measures.
Shanghai engineers are using 432 walking robots to relocate a complex, preserving Shikumen architecture while creating space for a modern underground hub and cultural center.
Major healthcare data analytics firm Episource had a cybersecurity incident exposing 5 million patients' medical records and personal information in recent breach.

Small Business Publicity -- Worth It?

You bet it's worth it. Publicity via news releases, along... Read More

Small Business Debt Collection Laws

In your small business debt collection laws will eventually become... Read More

Your Babys Ugly..and Youve Got Bad Breath

I've got good news and bad news. The good news... Read More

Look Out for that Great Accountant

There are many factors to be considered when you are... Read More

How to Bond a Business Relationship

When should you create a foundation in order to solidify... Read More

Business Reviews that Work

What is the satisfaction & expectation review of the business... Read More

Tell Me The Reasons Why I Should Believe You?

Have you ever heard the phrase, 'PREPONDERANCE OF PROOF'?I recently... Read More

Round Pegs In Round Holes: The Amazing Secret of Succeeding in Any Business Every Time!

Success is the desire of everyman on the face of... Read More

Presentations and Sales Automotive Detailers

Many auto detailers fall short in their sales presentations. I... Read More

Genius Time? It Matters

I frequently give presentations at small business gatherings, providing me... Read More

The Business Failed, But Did You?

Q: After years of dreaming about starting my own business,... Read More

Franchising Industry Burdened in Over Regulation

There were only an estimated 1800 active franchisors in this... Read More

Four Reasons Why Small Businesses Succeed (or Fail)

The American system of business management has been admired and... Read More

Reclaim Equipment Detailing Industry and NPDES, EPA, Storm Water Rules

It behooves every professional mobile auto detailer to stay up... Read More

Small Business Health Check-Up

If your home business is not performing the way you... Read More

The Inside-Out Business Plan? -- Your Small Business Plan in 10 Easy Questions

Writing a business plan for your Solo Entrepreneur business doesn't... Read More

Does Your Small Business Marketing Suffer From The Bulldog Effect?

If you're an entrepreneur responsible for your own small business... Read More

Mobile Car Washes and Shoe Policies

Mobile carwashing is hard work, it is tough on the... Read More

More Rules for Franchising?

The FTC- Mighty Federal Trade Commission has unilaterally decided to... Read More

Survival Tips For Small Businesses

You may be in Mail Order, Direct Mail, or you... Read More

Who Makes the BEST Alliance

What types of companies do you want to align yourself... Read More

How Disabled Veterans Can Win Government Contracts

The Service-Disabled Veteran-Owned Small Businesses (SDVOSB) is a program that... Read More

Are You Making the Most of Your Intern?

KEEPING INTEREST HIGH: Supervision is key to the success of... Read More

Fire the CEO

If you are the boss and you think your job... Read More

Are You a Small Business Casualty?

When a person knows and knows not that he knows.... Read More

move in cleaning service Glencoe ..