Home
>
Small Business
>
Restaurant Operators - What Skills do you Need

Restaurant Operators - What Skills do you Need

A tongue-in-cheek look at the skills required to operate a restaurant but?on he whole they come pretty close to the truth.

People Skills,

You need to be good with people, because you will have different customers almost every day, you will have repeat customers who have higher expectations, a high-maintenance shift-based staff to manage, suppliers who won't always meet your expectations or time frames and creditors who want their money now.

Accountancy skills

You will have to balance the books, arrange the daily banking arrange for staff wages to be paid, manage your ratio of costs to profit margins, manage your BAS payments, pay your creditors on time.

Creative Skills

You will need to monitor your advertising campaign. Create promotions, change the menu periodically and provide an atmosphere that is conducive to return patronage.

Management Skills

You will need to maintain security, monitor the opposition and stay ahead of any potential problems or conflicts.

You will need to manage: ? unhappy customers ? suppliers who are no longer reliable or now too expensive ? the waste management people ? the cleaners ? the new staff ? the old staff ? the part-time staff ? the full-time staff ? the staff that don't show up ? the bar staff ? the kitchen hands ? the chef

Budgeting Skills

You will need to manage the restaurant promotions and image, replace broken crockery and lost and stolen items, and get by without everything you think you really need.

Human Resource Skills

You will need to adjust staffing levels to meet customer demand. Interview prospective staff, manage your shift managers, have extra staff available on call, and try to manage a day off for yourself now and again.

Negotiating Skills

You will need to handle any number of people including: ? the landlord ? the bank manage ? your silent partner(s) ? the local council ? the health inspector ? the pest exterminator ? your suppliers

Culinary Skills

You don't have to be a chef but you must know enough to be in control such as: ? cuts of meat and types of fish, and their prices ? seasonal produce ? the market rate for fresh produce ? storage times and conditions ? spices and condiments ? comparative rates between suppliers ? specific delivery requirements ? produce rotation and use-by dates ? kitchen equipment ? presentation and preparation times

You will require the patience of a saint. You will be open six or seven days a week. You will definitely start earlier than you thought and have later nights than you bargained for. It is relentless day in and day out with no sign of a break.

And you still want to get by with an Accountant who just does tax returns?

About the author

Kelvyn Peters CPA and Associates is a specialist small business adviser with a particular expertise in the hospitality industry. Kelvyn Peters CPA, our founder, is a director of Restaurant & Caterers Queensland Inc.

Kelvyn has devoted over 20 years to research and experimentation to perfect the delivery of advice to small business.

We are providing it to our local clients now we are going global?and remember we are only an e-mail away

custom home cleaning Lincolnshire ..

In The News:

Amazon Prime Day shoppers face threats from 120,000-plus scam websites as cybercriminals prepare phishing traps and malware ahead of the July sales event.

Fox News' AI Newsletter brings you the latest on this rapidly evolving technology.

The AEON humanoid robot tackles labor challenges with Nvidia AI, Microsoft Azure cloud and advanced spatial awareness, working alongside industry leaders Schaeffler and Pilatus.

Google's Ask Photos feature brings AI-powered searches to your photo library, letting you find memories with natural language queries while maintaining privacy controls.

The return of blue book exams emerges as universities fight widespread AI academic dishonesty and educators debate whether to ban AI tools or teach responsible usage.

Signs your phone might be hacked include strange behavior, unauthorized texts, battery drain and pop-ups, while protection involves updating software and avoiding public Wi-Fi.

Tokyo startup H2L has launched Capsule Interface technology enabling full-body robot control with muscle sensors, offering immersive remote operation.

The A.I. industry seems set for growing pains as Big Tech companies scramble for solutions to the medium's unprecedented strain on the power grid.

Fourth of July fireworks cause a 60% spike in lost pets, but GPS trackers and AI photo-matching services like Love Lost can help reunite missing dogs with their families.

Protect yourself from jugging, the rising crime by which thieves monitor ATM users and follow them to steal cash, with six practical safety tips to stay alert and secure.

U.S. airlines like Delta, American and United are selling your domestic flight records to government agencies through the little-known Travel Intelligence Program.

Autonomous robots from Uber Eats are rolling out across U.S. cities, featuring LIDAR sensors, secure compartments and all-weather operation for food and grocery delivery.

Costco has expanded into EV infrastructure with new ultra-fast charging stations that can charge most electric vehicles to 80% in 20-60 minutes while shoppers browse the warehouse.

The new Gemini Robotics On-Device AI allows robots to perform complex tasks without internet, offering enhanced privacy, reliability and adaptability for real-world use.

Protect yourself from Amazon phishing scams by spotting red flags like suspicious sender addresses and spelling errors while using Amazon's Message Center to verify communications.

GAC Group's new Govy AirCab flying car combines lightweight design with advanced safety systems and smart cabin technology to revolutionize city travel with an 18.6-mile range.

The Berkeley Humanoid Light (BHL) is a lightweight, open source humanoid robot that anyone can build using 3D-printed parts and off-the-shelf components.

Meta’s new AI chatbot is getting personal, and it might be sharing more than you realize.

A new threat targets both Android and iPhone users: SparkKitty, a powerful mobile malware strain that scans private photos to steal cryptocurrency recovery phrases and other sensitive data.

Thanks to a team at the University of California, Davis, there's a new brain-computer interface (BCI) system that's opening up real-time, natural conversation for people who can't speak.

Privacy risks are hiding in plain sight, as your personal data is likely being collected, tracked, and sold without your knowledge.

VenHub, a fully autonomous, AI-powered smart store just opened at the LAX/Metro Transit Center in Los Angeles.

A woman's Facebook account takeover reveals dangerous social engineering tactics and provides lessons on recovery, avoiding scams and enacting stronger security measures.

Shanghai engineers are using 432 walking robots to relocate a complex, preserving Shikumen architecture while creating space for a modern underground hub and cultural center.

Major healthcare data analytics firm Episource had a cybersecurity incident exposing 5 million patients' medical records and personal information in recent breach.

Restaurant Operators - What Skills do you Need

Small Business