Most smart entrepreneurs and all large corporations have Employee Relations Manuals. Nearly all businesses with over five or more employees have some sort of employee manuals but not all have Employee Relations Manuals for their managers. It is important in today's litigious lawyer trap to have a good policy in place to protect you from a bad decision or improper handling of an employee situation by a manager. All too often a minor incident can lead to a problematic situation and end up in court, union arbitration or a hefty fine from a government regulatory agency which often tend to side with the employee, regardless of fact.
Defusing situations early on can help your team avoid costly litigation and rectify situations quickly. During my 24-years as an entrepreneur operating a small business, which grew into the largest mobile car wash company on the Planet operating in 23 states and four countries, it became apparent to me that having a proper policy for the treatment of employees was a quintessential part of keeping the team strong. It is important to win markets and not allow your company to be torn down from the inside out. Below is the outline for our employee relation manual. I cannot give you the full version and the case law might change in the future and case me to be named in a lawsuit for merely giving you this free knowledge. What I recommend you do with this outline below is modify it to fit your business model and then write 2-3 paragraphs for each item and then take it to an employment lawyer to review. Yes, I know, you do not like lawyers, neither do I, but a little bit of preventive maintenance on your employee relations manual may save you hundreds of thousands of dollars as your company grows. Even one sexual harassment lawsuit can cost that much. There is much more to a complete manual of this type, however much is also boilerplate and law related which you can add in after you have completed this important exercise. Here is our outline; you are welcome to it.
EMPLOYEE RELATIONS
I. LISTENING
A. Repeat (Summarize)
B. Goals
C. Promotions
D. Back Them Up
II. COMPANY MEETINGS
A. Pizza
B. BBQ's
C. Fishing
D. Lake, Etc.
III. CORPORATE MEETINGS
A. Invite
B. Attend
C. Car Pool
D. Send To Manager Training
IV. THANKS
A. Notes
B. Atta-Boys
C. Lunch
V. SHOW UP ON JOBS
A. Help
B. Praise
C. Tell Them Of Compliments From Customers
D. Tell Family And Friends
E. Raises
F. Etc.
VI. HIRING FRIENDS
A. Be Careful
B. Up Front
"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.worldthinktank.net/wttbbs
Lincoln Stretch rentals Alsip ..As I am preparing for my attendance to the CoachVille's... Read More
It's Monday morning and Connie the Consultant sits in her... Read More
Macon, GA goes after garage-gas station conversion detail/hand car washes... Read More
There's been a recent rise in the number of elderly... Read More
Some of the very qualities that attract people to the... Read More
Here are some important points to take note of if... Read More
The Dynamics of Daylight Savings Time changes the way we... Read More
In today's fast paced marketplace it is easy to neglect... Read More
With all the cabinet refacing business opportunities out there, you... Read More
When should you leverage the relationship?Leveraging sometimes brings a negative... Read More
During the California Recall Election, I was very interested. Without... Read More
What's your job profitability? Do you know?Many business owners are... Read More
Last week's question from Anthony R. on how to choose... Read More
The key to organizational focus and helping those who need... Read More
One of the major complaints in the QSR Quick Service-Fast... Read More
What are the benefits of using a Freelance Consultant /... Read More
The challenges of the small business owner are well documented.... Read More
A janitorial cleaning service is one of the best businesses... Read More
Writing a business plan for a mobile car wash is... Read More
The day care industry is expanding. There are now more... Read More
Why are we over regulation the franchising industry, what purpose... Read More
-- The One Pager Shortcut Series --People do business with... Read More
I believe the number one reason why a business will... Read More
If you're organized, smart, capable and willing to work with... Read More
Everyday more web based companies enter the business scene. The... Read More
Western Springs shuttle limo ..Am I the only one that does not have an... Read More
The modern Franchise business model and the much different business... Read More
In the first part of this article I put forward... Read More
You know what makes me really happy? Drinking a Starbucks... Read More
Most businesses accept checks as form of payment for goods... Read More
Whether your target audience is in your neighborhood or across... Read More
Don't let your customer satisfaction research initiative collect dust on... Read More
Writing a business plan for your Solo Entrepreneur business doesn't... Read More
It's obvious when a small business has accepted the fact... Read More
Not sure how to start a small business? This guide... Read More
What are the 5 best ways to gain new contacts?There... Read More
A corporate shell could be liken to a house that... Read More
Over regulation of small business is so intense it is... Read More
If you are in the pressure washing business and are... Read More
Discover How Specialized Cost Containment Creates A New Win-Win Position... Read More
Now that winter has passed, the annual ritual of spring... Read More
It has been said that the only constant is change.... Read More
Where would a business be without a business plan? A... Read More
Many times small businesses want to expand their businesses and... Read More
Where do you find more customers?How do you compete with... Read More
Being a small or home-based business owner can be loads... Read More
If you've been thinking about starting a business, but are... Read More
How careful are you with the data you collect from... Read More
It behooves every professional mobile auto detailer to stay up... Read More
If you discovered the bottom line in your business depended... Read More
Small Business |