bathroom value added to house log room additions niles old farmhouse remodel morton grove modular family room addition deerfield addition to log cabin lake zurich .. Chicago Drug testing

Contract Cleaners ? A Guide for Business Part 2

In the first part of this article I put forward 7 questions that I believed were important to ask of your potential cleaning company. In this article I will explain the relevance of the first two questions and the answers you get to you as a business.

  • What is your staff turnover?
When the top 150 Cleaning Companies in the UK were asked this question the answer came back as 73%. That means that within a 12 month period 73% of their cleaning staff have left and been replaced. What is the relevance of this figure to you? If the figure you get back is higher than about 25% it is likely that if you engage this firm then you are unlikely to have the same cleaners for very long. You will have a constant stream of new cleaners. This is not good for building up a working relationship or continuity. Worse still might be the answer 'I don't know exactly' because this probably means they are trying to avoid giving you an insight into the correct figure. They can of course lie!

  • Do you provide verifiable training?
Cleaners might simply be hired to cover a particular clean, shown what to do and left to get on with it. Verifiable means that the company has a recognised training scheme which is documented and you can see the date and times training of your staff has taken place. Is training necessary? You might think not. Everybody should know how to clean because we all do it! Commercial cleaning is not like cleaning at home. The cleaner has a time limit in which tasks must be completed. They must be trained in how to carry out those tasks as quickly and efficiently as possible. Secondly not all the tasks will be assigned to every cleaning slot. Some tasks might for example be designated as weekly in the cleaning schedule or even monthly, for example cob webbing. However the staff must be trained that if they see a cobweb they remove it then and there and not wait until the schedule allows them to do it! This may sound petty and common sense but not all cleaners are capable of working outside their little boxes and schedules without proper training.

To you as a business it is actually quite important that your cleaners are capable of doing things as and when needed and not necessarily waiting for the appointed time on the schedule to come around. So ask the question and then probe a little deeper into the cleaning companies view on cleaning schedules.

David Andrew Smith has been working for many years in the cleaning industry and is the owner of, general cleaners and also the owner of who are specialists in natural stone care and maintenance of such natural stone as marble, granite and limestone

In The News:

What To Consider Before Buying A Franchise

Here are some useful tips on what to consider before... Read More

Recognizing Employees? Contributions Can Go a Long Way

Every employee would like to earn as high a salary... Read More

Have You Thanked Your Competitors Today?

Competition in the business world is often viewed as a... Read More

Change May Be Your Ace in the Hole

Whether it has been thrust upon you by external market... Read More

Electronic Franchise Disclosure and E-Signature Future for Investors

It has been discussed allowing Franchising companies to electronically disclose... Read More

How to Wash Mobile Homes as a Business

Washing manufactured homes, mobile homes, can be a lucrative and... Read More

Where Can People Find Information About Starting A Business?

Approximately 200,000 new businesses are started each year. More people... Read More

How to Start a Carpet Cleaning Company

Opening a carpet cleaning business is a great way to... Read More

Increase Profits With a Small Investment of Time and No Money

The less a business pays for goods and services the... Read More

How Mastering 5 Essential Money Making Ideas Can Lead Your Business to Longterm Cashflow

Essentially there are 5 tremendously powerful methods to make money... Read More

Online Search: Small Businesses Level The Playing Field

Seventy percent of US households use the web when shopping... Read More

A Portable Trade Show Exhibit Makes for an Easier Show

You can make your trade show experience much easier by... Read More

How to Successfully Avoid Becoming One of The 80% of Small Businesses That Will FAIL

It's a commonly quoted statistic: 80% of all small businesses... Read More

Mini-Blind Cleaning Business, Case Study

Sometimes the simple businesses are the ones, which make good... Read More

Private Franchising is not Real a Real Franchise

One major issue not being addressed right now in the... Read More

Local Search and Internet Yellow Pages - A Whole NewVocabulary for Small Businesss

Buyers want both online and local information about where to... Read More

3.5 Million People And A Possible UK Home Business Opportunity

Has this ever happened to you... 'John, you have a... Read More

Never Burn a Bridge

Why should you always maintain a good report with a... Read More

Secrets Revealed To Having The Most Professional Staff On The Telephone!

Do you have all the customers your business can use?The... Read More

To Buy Or Not To Buy: Lawn Mowing Business

TRUTH IN THE LAWN MOWING INDUSTRYWe do not wish to... Read More

Get Out Of The Rut And Back On the Track

Do you sometimes find yourself just going "through the motions"... Read More

Lubbock TX Good Market for a Service Business

We very much like what we see in Lubbock, TX... Read More

Going Public: Now that You Have Successfully Made the Transition, What Do You Do?

Ok, you have successfully accomplished your dream of being the... Read More

Obtain Maximum Results For Your Small Business Through Better Time Management

Most small business owners are faced with so many responsibilities... Read More

Got Stimulation?

An observation while returning home from a seminar: Getting away... Read More

wholesale led lights flood lighting fixtures Pete's produce ..
wholesale led lights flood lighting fixtures Pete's produce ..