Home
>
Stress Management
>
10 Ways to Benchmark Workplace Stress

10 Ways to Benchmark Workplace Stress

With almost 50% of workers complaining that their jobs are very stressful, it is no surprise that more than two-thirds of all medical problems are stress related.

Each day, workplace stress is credited with more than a million absences and at least 40% of all personnel turnover. Studies show stress is a primary cause of accidents, quality control problems, medical claims, and lost productivity.

Some people debate the exact percentage of stress related costs in each catagory, but few can object to the raw data or the results you see as you take action to control stress and improve productivity throughout your company.

Here are some practical ways to benchmark current stress levels and monitor future conditions.

1. Absenteeism - Require strict reporting of absences for any reason. It isn't unusual for people to shade the truth to get a day off. Some research indicates that 54% of illnesses phoned in are actually for reasons other than medical. Compare your numbers with the same period last year. Chart how absences coincide with business cycles.

2. Presenteeism - Keep track of those who show up sick and risk spreading their illness. Maybe they've used up their "sick days" because of stress and can't afford to stay home when they really should. If people miss work when they are well or if they feel too stressed to miss work when they are sick, stress control strategies are essential.

3. Tardiness - Develop daily reports and weekly summaries. Are some departments worse than others? Are people arriving late because they dread workplace stress?

4. Medical claims - Seek generic information from your health insurance company on the number and expense of medical claims. Categorize information by type of ailment and observe how the frequency of visits compares to major corporate activities or stressful times of year. You might find that stressful periods coincide with or precede increased medical claims.

5. Complaints and grievances - Keep records by department. Those with a greater numbers of complaints are probably ready for some stress- control strategies. Each grievance can cost you untold hours or more productivity.

6. Accident reports - Analyze reports from the perspective of stress involvement. Research how stress might have been the root cause of accidents. It has been said stress related accidents cost nearly twice as much as other mishaps.

7. Errors in judgment or misstatements - Develop a log of individual errors in judgment and misstatements - clear stress indicators. If employees are prone to making misstatements, they are prone to errors in judgment. Monitor decision-making ability and evaluate the cost of these mistakes.

8. Personal relationships - Note changes in the way people relate to each other and the actions that cause some people to become more argumentative. You can use this information to control stress for the entire organization or for individuals who are more sensitive to stressful situations.

9. Customer service problems - Review problems from a stress perspective. Reducing stress can lower the number of errors in order taking, preparation, shipping, and invoicing and improve customer relations.

10. Quality problems - Include a description of stress-related activities occurring before and during the period of concern in your quality reports. Watch for trends among certain employees or departments. Look for causes of stress and what can be done to control the stress reactions.

Corporate leaders and managers sometimes erronously manage stressed people by using increased demands and closer supervision. Instead, you should use stress-reducing techniques to manage the stressors. Benchmarking will help you prioritize and allocate assets to stress control.

Good managers understand the importance of positive stress in maximizing accuracy and productivity. And they know how to control the negative stress for the benefit of those involved and the bottom line.

Outside consultants and trainers can help you evaluate current stress levels and train everyone involved. Remember, stress control is a leadership responsibility.

Get my article about the top ten workplace stressors by sending blank email to auto-responder 10stressors@couragebuilders.com

Dale Collie - professional speaker, former US Army Ranger, CEO, and a Fast Company top 50 innovative leader. Author of "Winning Under Fire." (McGraw-Hill) 10stressors@couragebuilders.com

post construction cleaning Lincolnshire ...

In The News:

ChatGPT Work, Meta Muse and Gemini Spark can monitor flight prices, sort your email inbox and track important deadlines, but savvy users start small.

iPhone, Samsung Galaxy and Google Pixel each hide a built-in tool that turns a video frame into a separate photo without any screenshot needed.

Operation KillSwitch dismantled KillSec's ransomware infrastructure, but investigators say a 16-year-old allegedly ran the entire cybercrime operation.

The Fox News Artificial Intelligence newsletter covers where voters will decide on AI data center ballot measures and Jeff Bezos' tech vision.

Apple's Impersonation Risk Detection in iOS 27 can flag suspicious activity inside apps, but the setting is off by default and must be enabled.

Federal Election Commission records can expose your name, address, employer and donation history once contributions exceed the $200 threshold.

Cybersecurity expert Morgan Wright says human skepticism remains the strongest defense against AI-driven phishing scams and voice cloning fraud schemes.

iPhone, Google Pixel and Samsung Galaxy each handle security updates differently, and one screen saying "up to date" may not tell the whole story.

Deborah Del Mastro heard what sounded like her daughter's terrified voice on the phone, launching a five-hour virtual kidnapping scam ordeal.

Hotel TV privacy risks go beyond forgotten passwords when you sign into Netflix or other streaming apps on shared devices you don't control.

Apple's iOS 27 Visual Intelligence now lets your iPhone search objects directly on screen, but Samsung Galaxy and Google Pixel have a head start.

x47.c Windows malware uses xAI's Grok to maintain persistence on infected PCs while stealing passwords, browser cookies and API keys from victims.

Frankie LaPenna fought three robots in a cage, including two modified EngineAI T800 humanoids that can kick with up to 850 pounds of force..

MacSync malware hides malicious commands inside iCloud calendar events to download additional payloads onto infected Macs without raising suspicion.

Joseph Holycross dismissed his racing heart for nearly two years until his Samsung Galaxy Watch detected atrial fibrillation and changed everything.

Home title fraud begins when criminals forge your signature on a deed. Here is how to check your own property records and set up free alerts.

Jeffrey Ladish, a former Anthropic security team member, warns AI agents are colluding and hacking with no reliable solution to keep them in check.

Instinct Concierge and Meta Muse can now place phone calls to businesses on your behalf, but the privacy and data access tradeoffs are significant.

Olivia Moore spent $100 to create a fake RushTok influencer using ChatGPT and MiniMax, and thousands of Bama Rush fans couldn't tell the difference.

RatHat Android malware uses AI to steal banking credentials, intercept two-factor authentication codes and reconstruct your PIN from touch inputs.

The Fox News AI Newsletter covers the latest artificial intelligence technology advancements, including the challenges and opportunities AI presents now and for the future.

Apple and Google password managers can flag compromised, weak and reused passwords on your phone before credential stuffing attacks can strike.

Researcher Peter Garrigan says Moonshot AI's Kimi model was manipulated into providing instructions for biological weapons and assassination plans.

iPhone, Google Pixel and Samsung Galaxy phones now offer call screening that asks unknown callers to identify themselves before your phone rings.

Ransomware can lock your irreplaceable photos and documents in seconds. A tested backup strategy and stronger cybersecurity habits are your best defense.

10 Ways to Benchmark Workplace Stress

Stress Management