Most smart entrepreneurs and all large corporations have Employee Relations Manuals. Nearly all businesses with over five or more employees have some sort of employee manuals but not all have Employee Relations Manuals for their managers. It is important in today's litigious lawyer trap to have a good policy in place to protect you from a bad decision or improper handling of an employee situation by a manager. All too often a minor incident can lead to a problematic situation and end up in court, union arbitration or a hefty fine from a government regulatory agency which often tend to side with the employee, regardless of fact.
Defusing situations early on can help your team avoid costly litigation and rectify situations quickly. During my 24-years as an entrepreneur operating a small business, which grew into the largest mobile car wash company on the Planet operating in 23 states and four countries, it became apparent to me that having a proper policy for the treatment of employees was a quintessential part of keeping the team strong. It is important to win markets and not allow your company to be torn down from the inside out. Below is the outline for our employee relation manual. I cannot give you the full version and the case law might change in the future and case me to be named in a lawsuit for merely giving you this free knowledge. What I recommend you do with this outline below is modify it to fit your business model and then write 2-3 paragraphs for each item and then take it to an employment lawyer to review. Yes, I know, you do not like lawyers, neither do I, but a little bit of preventive maintenance on your employee relations manual may save you hundreds of thousands of dollars as your company grows. Even one sexual harassment lawsuit can cost that much. There is much more to a complete manual of this type, however much is also boilerplate and law related which you can add in after you have completed this important exercise. Here is our outline; you are welcome to it.
EMPLOYEE RELATIONS
I. LISTENING
A. Repeat (Summarize)
B. Goals
C. Promotions
D. Back Them Up
II. COMPANY MEETINGS
A. Pizza
B. BBQ's
C. Fishing
D. Lake, Etc.
III. CORPORATE MEETINGS
A. Invite
B. Attend
C. Car Pool
D. Send To Manager Training
IV. THANKS
A. Notes
B. Atta-Boys
C. Lunch
V. SHOW UP ON JOBS
A. Help
B. Praise
C. Tell Them Of Compliments From Customers
D. Tell Family And Friends
E. Raises
F. Etc.
VI. HIRING FRIENDS
A. Be Careful
B. Up Front
"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.worldthinktank.net/wttbbs
shuttle to Midway Beardstown .. Lockport Chicago limo O’HareAs a specialist in getting restaurants open, it is surprising... Read More
You know what makes me really happy? Drinking a Starbucks... Read More
No matter your age or station in life, we all... Read More
Where do you find the right people for a business... Read More
Mobile carwashing is hard work, it is tough on the... Read More
In my previous article, Step 1, your challenge for the... Read More
You've always liked flowers and you think the idea of... Read More
Since you own a business you probably have liability insurance... Read More
Commonly folks have asked me what the technical difference is... Read More
When you go into business for yourself, there are many... Read More
Why Alliances FailWhen do you know an alliance is falling... Read More
My colleague, Jane, recently lamented to me an all too... Read More
Have Some Time to Yourself One of the most important... Read More
What are the 5 best ways to gain new contacts?There... Read More
Bookkeeping?the "dreaded" word is something we all have to worry... Read More
"If at first you don't succeed, then skydiving definitely isn't... Read More
Over regulation of small business is so intense it is... Read More
That's right ? are you making enough mistakes in your... Read More
If you ask most small business owners what priority CRM... Read More
Just a few years ago, when one thought of a... Read More
Many investors and business ethics professionals are calling for more... Read More
Are you responsible for your results?What comes to mind when... Read More
Lance Armstrong this week won an unprecedented 7th Tour de... Read More
A top executive called up me late in the night.... Read More
Mr/Ms, 'not me' is often on holidays in your business.... Read More
Green Bay Hummer H2 SUV rentals ..Whether it has been thrust upon you by external market... Read More
Achieving real success should be the goal of any good... Read More
Experts urge small business owners to "brand" their business ?... Read More
All legitimate home business entrepreneurs insist and announce loud and... Read More
There are no "rules of thumb" in the pursuit of... Read More
It's just like a marriageTo expect a bank manager or... Read More
You've been meaning to tend to the administration part of... Read More
For the employees, payday is the brightest day; they finally... Read More
Every company has business pain, but the pain does not... Read More
1. Leadership Is Learned ? While many people appear to... Read More
Q: Is the online world the best place to sell... Read More
Now that you have invested your time, energy and money... Read More
In today's fast paced marketplace it is easy to neglect... Read More
Office support services can range from basic data entry to... Read More
A top executive called up me late in the night.... Read More
One of the biggest fears people have about starting a... Read More
Where do you find more customers?How do you compete with... Read More
Most small business owners seek advisors who can help them... Read More
Here are some useful tips on how to select a... Read More
Here is an interesting case study of a company, which... Read More
It behooves every professional mobile auto detailer to stay up... Read More
Marketing is one of the four corner-posts of a solid... Read More
Everyday more web based companies enter the business scene. The... Read More
On Monday the Department of Corporations in California revoked franchise... Read More
Congratulations, you are starting a small business! You are taking... Read More
Small Business |