Restaurant Operators - What Skills do you Need

A tongue-in-cheek look at the skills required to operate a restaurant but?on he whole they come pretty close to the truth.

People Skills,

You need to be good with people, because you will have different customers almost every day, you will have repeat customers who have higher expectations, a high-maintenance shift-based staff to manage, suppliers who won't always meet your expectations or time frames and creditors who want their money now.

Accountancy skills

You will have to balance the books, arrange the daily banking arrange for staff wages to be paid, manage your ratio of costs to profit margins, manage your BAS payments, pay your creditors on time.

Creative Skills

You will need to monitor your advertising campaign. Create promotions, change the menu periodically and provide an atmosphere that is conducive to return patronage.

Management Skills

You will need to maintain security, monitor the opposition and stay ahead of any potential problems or conflicts.

You will need to manage: ? unhappy customers ? suppliers who are no longer reliable or now too expensive ? the waste management people ? the cleaners ? the new staff ? the old staff ? the part-time staff ? the full-time staff ? the staff that don't show up ? the bar staff ? the kitchen hands ? the chef

Budgeting Skills

You will need to manage the restaurant promotions and image, replace broken crockery and lost and stolen items, and get by without everything you think you really need.

Human Resource Skills

You will need to adjust staffing levels to meet customer demand. Interview prospective staff, manage your shift managers, have extra staff available on call, and try to manage a day off for yourself now and again.

Negotiating Skills

You will need to handle any number of people including: ? the landlord ? the bank manage ? your silent partner(s) ? the local council ? the health inspector ? the pest exterminator ? your suppliers

Culinary Skills

You don't have to be a chef but you must know enough to be in control such as: ? cuts of meat and types of fish, and their prices ? seasonal produce ? the market rate for fresh produce ? storage times and conditions ? spices and condiments ? comparative rates between suppliers ? specific delivery requirements ? produce rotation and use-by dates ? kitchen equipment ? presentation and preparation times

You will require the patience of a saint. You will be open six or seven days a week. You will definitely start earlier than you thought and have later nights than you bargained for. It is relentless day in and day out with no sign of a break.

And you still want to get by with an Accountant who just does tax returns?

About the author

Kelvyn Peters CPA and Associates is a specialist small business adviser with a particular expertise in the hospitality industry. Kelvyn Peters CPA, our founder, is a director of Restaurant & Caterers Queensland Inc.

Kelvyn has devoted over 20 years to research and experimentation to perfect the delivery of advice to small business.

We are providing it to our local clients now we are going global?and remember we are only an e-mail away

recurring cleaning service Mundelein ..
In The News:

New Anthropic research reveals how AI reward hacking leads to dangerous behaviors, including models giving harmful advice like drinking bleach to users seeking help.
The Fox News AI Newsletter gives readers the latest AI technology advancements, covering the challenges and opportunities AI presents.
Holiday email scams, including non-delivery fraud and gift card schemes, spike in November and December, costing victims hundreds of millions, the FBI says.
Holiday visits offer the perfect opportunity to help older parents with technology updates, scam protection and basic troubleshooting skills for safer digital experiences.
Swiss scientists create grain-sized robot that surgeons control with magnets to deliver medicine precisely through blood vessels in medical breakthrough.
Researchers exploited WhatsApp's API vulnerability to scrape 3.5 billion phone numbers. Learn how this massive data breach happened and protect yourself.
Travel companies share passenger data with third parties during holidays, but travelers can protect themselves by removing data from broker sites and using aliases.
Xpeng's humanoid robot moves so realistically that crowds believed it was fake, marking a major advancement in robotics technology ahead of 2026 commercial launch.
Researchers discover phishing scam using invisible characters to evade email security, with protection tips including password managers and two-factor authentication.
iPhone and Android users can reduce battery drain and data usage by restricting Background App Refresh to Wi-Fi connections instead of mobile networks.
Scammers nearly stole an Apple account by exploiting the support system with authentic-looking tickets and phone calls, users can protect themselves with safety steps.
FoloToy restored sales of its AI teddy bear Kumma after a weeklong suspension following safety group findings of risky and inappropriate responses to children.
Threat intelligence firm Synthient uncovers one of the largest password exposures ever, prompting immediate security recommendations.
Viral video shared by Elon Musk shows Tesla's Optimus humanoid robots performing tasks from cooking to construction, garnering over 58.5 million views on social media.
Chinese hackers used Anthropic's Claude AI to launch autonomous cyberattacks on 30 organizations worldwide, marking a major shift in cybersecurity threats.
Apple's new Sleep Score feature gives you a rating for your nightly rest quality. Learn how to set it up on your Apple Watch and iPhone today.
Essential phone settings to enable before losing your device, including Find My network, location services and security features for iPhone and Android.
The Fox News AI Newsletter gives readers the latest AI technology advancements, covering the challenges and opportunities AI presents.
Cybersecurity research shows weak passwords remain a major threat, with simple patterns and number sequences putting millions of accounts at risk.
New Android malware BankBot YNRK silences phones, steals banking data and drains crypto wallets automatically. Learn how this advanced threat works.
FDA approves first human trial for Paradromics' brain-computer interface that could restore speech for paralyzed patients through neural technology.
New phishing platform QRR targets Microsoft 365 users across 1,000 domains in 90 countries. Learn how to spot fake login pages and protect your accounts.
OpenTable now uses AI to track your dining habits and share insights with restaurants. Learn what data they collect and how to protect your privacy.
Google's discontinued Nest thermostats still secretly upload home data to company servers despite losing smart features, raising serious privacy concerns.
New Android malware NGate steals NFC payment codes in real-time, allowing criminals to withdraw cash from ATMs without your card. Learn protection tips.

Its Spring - Time For A Compensation Program Tune Up

Now that winter has passed, the annual ritual of spring... Read More

Do You Microbifer in Your Cleaning Business?

Microfiber cleaning towels have been around for about ten years... Read More

Franchising Pros and Cons

Last week's question from Anthony R. on how to choose... Read More

Pressure Washing Market Niche

Those who are in the pressure washer business should not... Read More

Should I Franchise or Not?

A reader of one of my online sessions asked should... Read More

Everything I Need to Know About Business I Learned From My Nametag

So there I was ? sitting in the audience of... Read More

Consistency Builds Trust

You know your prospects need what you sell. You know... Read More

How to Profit from Business Consulting Opportunities

Business consulting opportunities might be just what your are looking... Read More

Over Disclosure Hurts Businesses

Many investors and business ethics professionals are calling for more... Read More

The More you GIVE the More you GET

Why give freebies?We have all seen freebies at trade shows... Read More

10 Hiring Tips for Small Business Owners

As a successful small business owner,you're accustomed to long hours;... Read More

How to Effectively Design Your Business Image

In many industries, image is one of the last things... Read More

How to Make Your Business Image Stand Out Above The Crowd

Traditional advertising methods are still being used for almost 90%... Read More

How to Find A Group that Needs Speakers

How do you find groups that are in need of... Read More

Small Business Failures in America - Cash Flow Issues

We are noticing an increase in the length of time... Read More

Serious About Writing A Business Plan... Start A Business Plan Library

Tap these treasures of ideas. The best money you can... Read More

Starting a Virtual Assistant Business

If you're organized, smart, capable and willing to work with... Read More

10 Filler Activities for the Summer Business Slowdown

Summer is a time for the outdoors, for that well-deserved... Read More

Cash Flow: Why Chaos Equals Poor Cash Flow

Recently one of my customers told me the chaos swirling... Read More

Measuring Your Way to Success

Are you a motivational speaker who consistently gets rave reviews... Read More

Look Out for that Great Accountant

There are many factors to be considered when you are... Read More

How to Handle Rejection When You Start an Office Cleaning Business

"If at first you don't succeed, then skydiving definitely isn't... Read More

Auto Detailers and Competitive Aspects of Automobile Detailing

There are both fixed and mobile detailers. Consumers often will... Read More

11 Benefits of Starting a House Cleaning Business

One of the biggest fears people have about starting a... Read More

Big Successes Never Happen Overnight

Treat your business as a serious, full-time business and be... Read More

tidy up service Buffalo Grove ..