Home
>
Web Design
>
Dont Lose The Sale In The Internets Last Three Feet

Dont Lose The Sale In The Internets Last Three Feet

In retailing there is a saying that sales are made in the last three feet. What this means is that no matter what you have done with your marketing, the final purchase decision is made when a customer is in-store, with the product in front of them.

The web is somewhat similar if you think about it. Have you ever started to buy something online and found yourself rushing to complete the transaction? Or have you ever started to buy something and stopped?

Why did you decide to go ahead with the purchase or walk away from the purchase? The answer is something happened to you in the Internet equivalent of the last three feet. Here's some common reasons people might abandon a purchase online:

- General lack of confidence
- A sites server is too slow
- The purchase process is too complex
- Their excitement faded
- They got distracted
- Their internet connection dropped out

Here's some common reasons why they might go ahead with the purchase online:

- A strong guarantee is offered
- They really, really want the product
- The reasons to act now are reinforced on the order page
- They are reminded what they are buying

There's nothing worse than losing a sale right on the finishing line. After all you're worked hard to attract a visitor and convince them to buy. So now it's time to look at your site and ask yourself honestly how are you're 'last three feet'? Are they maximising sales or are you losing? Here's how to find out.

You must know how many people are coming to your order page (the page where they enter their credit card details and press the buy button). You need to then know how many sales were made in the same period. For example if 300 people visited your order page in June and you made 240 sales, 60 people didn't buy. In other words 20% of people didn't go ahead with the purchase for some reason. You need to know what this reason is. To find out why people didn't buy you should:

- Go through the purchase process yourself and see if you can spot anything that would put customers off

- Get some friends or colleagues to do the same and see what they find

- Survey your existing customers and ask if there is anything you could do to simplify the ordering process

Here are a couple of suggestions to help avoid losing people in the last three feet:

- Minimize the number of clicks to place the order

- Don't ask for any information that isn't essential (people don't like paperwork and online forms are in this category)

- Use fast, reliable servers for ordering

- Track your ratio of visitors to your order page compared with the number of completed purchases

So take a look at your site and make sure you do everything you can to reduce the number of abandoned purchases. If you need further help, feel free to ask me. Good luck.

online marketing services

Get a customized and guaranteed online marketing strategy for your business. Your first consultation is 100% free but I can only do a few of these each month so claim yours now!

Culver prom limo ..

In The News:

Fitness centers and workout studios are starting to establish policies that prohibit shooting phone videos to protect people's privacy.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents

Apple recently notified a small number of iPhone customers in 92 countries that their phones may be under attack by mercenary spyware.

An artificial intelligence-powered home security system can fire paintballs and tear gas at trespassers. The camera identifies human faces and animals.

Technology expert Kim Komando gives her tips and tricks on enhancing your user experience a smartphone and other devices you use everyday.

A new camera called NUCA uses artificial intelligence to create deepfake photos of subjects by stripping away clothing in close to real time.

The Kimberley Kube trail-ready camper has a compact but spacious design and combines luxury, functionality and ruggedness for a weekend getaway.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

Emails instructing you to reset your password for an account may be legitimate, or they may be scams. Kurt "CyberGuy" Knutsson explains.

Northrop Grumman's Manta Ray uncrewed underwater vehicle aims to revolutionize undersea missions — it glides through the ocean without human assistance.

Learn how to work Google's calendar application to streamline and organize your daily tasks from technology expert Kim Komando.

If you do not want Facebook to have automatic access to your private photos, follow our tips to protect yourself. Kurt “CyberGuy" Knutsson shows you how.

Kurt “CyberGuy" Knutsson goes into detail about Apple’s recent iOS update that allows iPhone users to instantly translate spoken language simply by using the Action Button.

Safeguarding your digital life with a reliable physical backup isn't just a precaution, it's a necessity. Kurt “CyberGuy" Knutsson provides the essential backup checklist.

Kurt “CyberGuy" Knutsson reveals how a Redditor exposed false recycling claims at their apartment, highlighting a report that only 21% of U.S. recyclables are processed.

Kurt "CyberGuy" Knutsson offers a travel toolkit featuring five technology tools to help you with booking flights and hotels for your summer vacation.

The bubble behind the clock on your iPhone can appear in different colors. Kurt "CyberGuy" Knutsson explains what each of those colors mean.

Scammers are using the power of artificial intelligence to mimic voices of people and are using the fake voices to commit crimes, like kidnappings.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

Tech guru Kurt "CyberGuy" Knutsson explains the science behind the Invisibility Shield, a 6-foot shield that makes people become invisible.

The International Olympic Committee on Friday announced plans to use AI in various Olympic aspects, including athlete identification, training and judging.

Tech guru Kurt "CyberGuy" Knutsson explains an easy trick to avoid squinting while working or surfing the web by zooming in on your personal computer.

Streaming giant Roku has recently been targeted by a pair of cyberattacks, and the company confirmed over a half million Roku accounts were compromised.

The Land Aircraft Carrier combines an all-terrain, six-wheeled vehicle with a two-seat aircraft, which features electric vertical takeoff and landing.

The European Union has sent TikTok a "request for information" on the video sharing platform's newest app, TikTok Lite, under the Digital Services Act, with the aim to clean up social media.

Dont Lose The Sale In The Internets Last Three Feet

Web Design