Home
>
Top Quick Tips
>
The Top Ten Qualities that Allow Business Operations to Grow Easily

The Top Ten Qualities that Allow Business Operations to Grow Easily

My husband and I were enjoying our dinner meal one evening while discussing various plans and ideas. I was sharing that I wanted to submit articles and ads to a huge number of ezines to market my eProgram in a big way, and I wanted his help to make this happen. His response stopped me in my tracks, "Can your systems handle the increased demand?"

I know that my online systems and processes are capable of handling significant transaction volumes daily - but there are still a couple manual processes that are not as smooth as they could be and at times they may not create the very best experience. With the current demand, I can tolerate these manual processes and easily get by, but the additional demand that I expect from my marketing efforts will make these tolerations intolerable very quickly. If I had moved forward without changing and extending my systems first, I would have risked some very important things - my new customers' loyalty and my sanity!

It seems like I am frequently in this push-pull situation. The need to establish the right system setup conflicts with going after the opportunities. With my strategic sense, I can see several steps ahead. I often get really excited about those steps and I'm eager jump ahead before it's time.

I see this as a challenge for both large and small businesses alike. I believe the successful ones plan their operations and implement the correct systems to properly manage the increased demand loads. The key is to take strategic steady steps forward - you need to learn to walk before you run. All businesses need a solid foundation or platform of business operations so they are able to easily handle increased business needs and growth while serving the customers well. This is fundamental. Otherwise, the business owner may easily become overwhelmed.

The Top Ten Qualities that Allow Business Operations to Grow Easily:

1. Scalable - Operations are scalable, easily handling exponential, sudden demand.

2. Designed to create great customer experiences (while meeting business needs) - Operations provide a consistent, repeatable level of service that caters to the customer each and every time.

3. Flow through - Efficient operations allow all transactions to flow through the business effortlessly, with minimal manual effort or intervention where manual effort only occurring when it makes good strategic sense.

4. Professional looking - Operations help you present a professional face to the customer at all times.

5. Simple - The processes are simple and straightforward for both you and your customers. They are simple to use, simple to maintain and simple to execute. Everything is done quickly and efficiently.

6. Tested - Operational processes are tested and produce repeated successful results.

7. Backed up - Operational systems are always backed up and the back up is also backed up.

8. Documented - All processes are documented, including customers' experiences as well as team members' roles and objectives.

9. Understood - The whole team knows and understands the operating procedures and suggests ongoing improvements.

10. Improved Upon - Improvements are proactively discovered through the conscientious observation of the customer's experiences as well as though direct customer feedback. Adjustments to improve the customer's experience are incorporated quickly and with easily.

I believe that these ten qualities can be applied to any operation - at work or at home. Examples at home include, but are not limited to, meal preparation, house maintenance and bill paying.

Donna P. Lendzyk is a professional coach and creator of the Overcome Overwhelm System. She coaches businesswomen to "Overcome Overwhelm and Achieve Their Desired Results." She is the author of the multi-media "Overcome Overwhelm eProgram." To learn more about her eProgram and sign up for more FREE tips like these, visit her website at http://www.overcomeoverwhelm.com

In The News:

Fitness centers and workout studios are starting to establish policies that prohibit shooting phone videos to protect people's privacy.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents

Apple recently notified a small number of iPhone customers in 92 countries that their phones may be under attack by mercenary spyware.

An artificial intelligence-powered home security system can fire paintballs and tear gas at trespassers. The camera identifies human faces and animals.

Technology expert Kim Komando gives her tips and tricks on enhancing your user experience a smartphone and other devices you use everyday.

A new camera called NUCA uses artificial intelligence to create deepfake photos of subjects by stripping away clothing in close to real time.

The Kimberley Kube trail-ready camper has a compact but spacious design and combines luxury, functionality and ruggedness for a weekend getaway.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

Emails instructing you to reset your password for an account may be legitimate, or they may be scams. Kurt "CyberGuy" Knutsson explains.

Northrop Grumman's Manta Ray uncrewed underwater vehicle aims to revolutionize undersea missions — it glides through the ocean without human assistance.

Learn how to work Google's calendar application to streamline and organize your daily tasks from technology expert Kim Komando.

If you do not want Facebook to have automatic access to your private photos, follow our tips to protect yourself. Kurt “CyberGuy" Knutsson shows you how.

Kurt “CyberGuy" Knutsson goes into detail about Apple’s recent iOS update that allows iPhone users to instantly translate spoken language simply by using the Action Button.

Safeguarding your digital life with a reliable physical backup isn't just a precaution, it's a necessity. Kurt “CyberGuy" Knutsson provides the essential backup checklist.

Kurt “CyberGuy" Knutsson reveals how a Redditor exposed false recycling claims at their apartment, highlighting a report that only 21% of U.S. recyclables are processed.

Kurt "CyberGuy" Knutsson offers a travel toolkit featuring five technology tools to help you with booking flights and hotels for your summer vacation.

The bubble behind the clock on your iPhone can appear in different colors. Kurt "CyberGuy" Knutsson explains what each of those colors mean.

Scammers are using the power of artificial intelligence to mimic voices of people and are using the fake voices to commit crimes, like kidnappings.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

Tech guru Kurt "CyberGuy" Knutsson explains the science behind the Invisibility Shield, a 6-foot shield that makes people become invisible.

The International Olympic Committee on Friday announced plans to use AI in various Olympic aspects, including athlete identification, training and judging.

Tech guru Kurt "CyberGuy" Knutsson explains an easy trick to avoid squinting while working or surfing the web by zooming in on your personal computer.

Streaming giant Roku has recently been targeted by a pair of cyberattacks, and the company confirmed over a half million Roku accounts were compromised.

The Land Aircraft Carrier combines an all-terrain, six-wheeled vehicle with a two-seat aircraft, which features electric vertical takeoff and landing.

The European Union has sent TikTok a "request for information" on the video sharing platform's newest app, TikTok Lite, under the Digital Services Act, with the aim to clean up social media.

The Top Ten Qualities that Allow Business Operations to Grow Easily

Top Quick Tips