This article is for advanced Microsoft CRM SDK C# developers. It describes the technique of direct SQL programming, when SDK doesn't have the functionality to do the job.
Introduction. Looks like Microsoft CRM becomes more and more popular, partly because of Microsoft muscles behind it. Now it is targeted to the whole spectrum of horizontal and vertical market clientele. It is tightly integrated with other Microsoft Business Solutions products such as Microsoft Great Plains, Solomon, Navision (the last two in progress). Here we describe the technique of creating closed activity-email using MS CRM SDK and direct SQL programming.
Imaging something like this. You need to handle incoming email before it is committed to MS Exchange database. You need to analyze if incoming email doesn't have GUID in its Subject (GUID will allow MS CRM Exchange Connector to move email to Microsoft CRM and attach it to the Contact, Account or Lead) - then you still need to lookup MS CRM in case if one of the accounts, contacts or leads has email address that matches with sender email address - then you need to create closed activity-email in MS CRM, attached to the object and placed into general queue.
How to create MS Exchange handler is outside of the scope, please see this article: http://www.albaspectrum.com/customizations_whitepapers/dexterity_sql_vb a_crystal/exchangehandlerexample.htm
Now the code below is classical MS CRM SDK and it will create activity email:
public Guid CreateEmailActivity(Guid userId, int objectType, Guid objectId, string mailFrom, CRMUser crmUser, string subject, string body) { try {
log.Debug("Prepare for Mail Activity Creating");
// BizUser proxy object
Microsoft.Crm.Platform.Proxy.BizUser bizUser = new Microsoft.Crm.Platform.Proxy.BizUser();
ICredentials credentials = new NetworkCredential(sysUserId, sysPassword, sysDomain);
bizUser.Url = crmDir + "BizUser.srf";
bizUser.Credentials = credentials;
Microsoft.Crm.Platform.Proxy.CUserAuth userAuth = bizUser.WhoAmI();
// CRMEmail proxy object
Microsoft.Crm.Platform.Proxy.CRMEmail email = new Microsoft.Crm.Platform.Proxy.CRMEmail();
email.Credentials = credentials;
email.Url = crmDir + "CRMEmail.srf";
// Set up the XML string for the activity
string strActivityXml = "";
strActivityXml += "";
strActivityXml += "") + "]]>";
strActivityXml += "";
strActivityXml += userId.ToString("B") + "";
strActivityXml += "";
// Set up the XML string for the activity parties
string strPartiesXml = "";
strPartiesXml += "";
strPartiesXml += "" + crmUser.GetEmailAddress() + "";
strPartiesXml += "" + Microsoft.Crm.Platform.Types.ObjectType.otSystemUser.ToString() + "";
strPartiesXml += ""+ crmUser.GetId().ToString("B") + "";
strPartiesXml += "";
strPartiesXml += Microsoft.Crm.Platform.Types.ACTIVITY_PARTY_TYPE.ACTIVITY_PARTY_TO_RECIPIENT.ToString();
strPa rtiesXml += "";
strPartiesXml += "";
strPartiesXml += "";
strPartiesXml += "" + mailFrom + "";
if (objectType == Microsoft.Crm.Platform.Types.ObjectType.otAccount) {
strPartiesXml += "" + Microsoft.Crm.Platform.Types.ObjectType.otAccount.ToString() + "";
}
else if (objectType == Microsoft.Crm.Platform.Types.ObjectType.otContact) {
strPartiesXml += "" + Microsoft.Crm.Platform.Types.ObjectType.otContact.ToString() + "";
}
else if (objectType == Microsoft.Crm.Platform.Types.ObjectType.otLead) {
strPartiesXml += "" + Microsoft.Crm.Platform.Types.ObjectType.otLead.ToString() + "";
}
strPartiesXml += ""+ objectId.ToString("B") + "";
strPartiesXml += "";
strPartiesXml += Microsoft.Crm.Platform.Types.ACTIVITY_PARTY_TYPE.ACTIVITY_PARTY_SENDER.ToString();
strPartiesX ml += "";
strPartiesXml += "";
strPartiesXml += "";
log.Debug(strPartiesXml);
// Create the e-mail object
Guid emailId = new Guid(email.Create(userAuth, strActivityXml, strPartiesXml));
return emailId; } catch (System.Web.Services.Protocols.SoapException e) { log.Debug("ErrorMessage: " + e.Message + " " + e.Detail.OuterXml + " Source: " + e.Source); } catch (Exception e) { log.Debug(e.Message + "rn" + e.StackTrace); } return new Guid(); }
Now I would like to share the trick with you - there is no method to make this activity closed in MS CRM SDK 1.2 (if somebody knows the one - I owe you small pocket aquarium - smile!). Obviously Microsoft doesn't support if you do direct SQL programming bypassing SDK. However I would say this is not direct objects creation - this is rather flags correction. So here is what we have - this procedure will do the job and make activity closed:
public void UpdateActivityCodes(Guid emailId) { try {
OleDbCommand command = conn.CreateCommand();
command.CommandText = "UPDATE ActivityBase SET DirectionCode = (?), StateCode = (?), PriorityCode = (?) WHERE ActivityId = (?)";
command.Prepare();
command.Parameters.Add(new OleDbParameter("DirectionCode", Microsoft.Crm.Platform.Types.EVENT_DIRECTION.ED_INCOMING));
command.Parameters.Add(new OleDbParameter("StateCode", Microsoft.Crm.Platform.Types.ACTIVITY_STATE.ACTS_CLOSED));
command.Parameters.Add(new OleDbParameter("PriorityCode", Microsoft.Crm.Platform.Types.PRIORITY_CODE.PC_MEDIUM));
command.Parameters.Add(new OleDbParameter("ActivityId", emailId));
log.Debug("Prepare to update activity code " + emailId.ToString("B") + " in ActivityBase");
command.ExecuteNonQuery();
}
catch(Exception e) {
log.Debug(e.Message + "rn" + e.StackTrace);
} }
Happy customizing! if you want us to do the job - give us a call 1-866-528-0577! http://www.albaspectrum.com/customizations_whitepapers/dexterity_sql_vb a_crystal/exchangehandlerexample.htm
Andrew Karasev is Chief Technology Officer in Alba Spectrum Technologies ? USA nationwide Microsoft CRM, Microsoft Great Plains customization company, based in Chicago, Boston, San Francisco, San Diego, Los Angeles, Houston, Atlanta, New York, and Miami and having locations in multiple states and internationally (http://www.albaspectrum.com/customizations_whitepapers/dexterity_sql_vb a_crystal/exchangehandlerexample.htm ), he is Dexterity, SQL, VB/C#.Net, Crystal Reports and Microsoft CRM SDK developer.
scheduled cleaning services Lake Forest ..Whether you are a small consultancy firm, a medium sized... Read More
All of us know that Microsoft bought former Great Plains... Read More
CD and DVD replication is a process that works by... Read More
Professional services firm cuts costs and improves productivity with integrated... Read More
The adware and spyware definitions list is very long. But... Read More
Several years ago Microsoft purchased Great Plains Software, then Navision... Read More
The Software 2005 conference is now a wrap. This conference,... Read More
Here is some free software tools to help you build... Read More
Words we choose to describe things and phenomena often show... Read More
You turn on your computer, and it doesn't look quite... Read More
If you're online using a dialup Internet connection, you'll probably... Read More
While paper labeling CDs and DVDs may appear to be... Read More
Costs of fleet maintenance software can vary widely. It is... Read More
Collaboration SoftwareCollaboration Software, also known as group collaboration software or... Read More
Microsoft Business Solutions Great Plains has substantial market share among... Read More
For those who are unclear on the differences between the... Read More
Today's business world is fast-paced. No matter what it is... Read More
Microsoft Great Plains is now targeting large and midsize businesses... Read More
Microsoft Great Plains has full-featured Manufacturing suite of modules: Capacity... Read More
Microsoft Business Solutions Great Plains was historically designed to serve... Read More
Microsoft released Service Pack 2 (SP2) for the Windows XP... Read More
With so many Microsoft Windows related viruses, errors, and other... Read More
Spyware is like the new technological nuclear weapon on the... Read More
If you have been using the Internet for any amount... Read More
Domino server is a buffer between the operation system and... Read More
one time home cleaning Morton Grove ..While paper labeling CDs and DVDs may appear to be... Read More
Security flaws have long plagued Internet Explorer (IE), the market-dominating... Read More
Customer Relationship Management (CRM) is a strategy and processes used... Read More
Are you lost in the mess of documents that get... Read More
As of now - Great Plains Dynamics/eEnterprise is transformed/renamed into... Read More
Finding the best spyware removers to detect and remove spyware... Read More
Passwords protect your most sensitive personal, financial and business information.... Read More
Microsoft Business Solutions Great Plains is marketed for mid-size companies... Read More
Think of this, first we had the HAM Radio, then... Read More
Internet worms. Is your PC infected?If your computer has become... Read More
Sometimes your PC will start acting strange for no apparent... Read More
C/SIDE (Client/Server Integrated Development Environment) - The core of... Read More
Microsoft Office program is a programming tool called Visual Basic... Read More
IntroductionDuring the early years of our modern computer era, very... Read More
Spyware, what it is and what it does. Basically, spyware... Read More
"Pfishing", sometimes spelled "Phishing", is a word that's used to... Read More
Formatting and reinstalling windows 98 is very easy if you... Read More
IntroductionPHP can be used for a lot of different things,... Read More
If you company is small or mid-size special products or... Read More
There are many commands that are used in linux on... Read More
Bar charts, bar graphs, and any other chart or graph... Read More
Here is some free software tools to help you build... Read More
What is installation in the language of technology? Installation... Read More
Language development computer: Computer-based method for aiding language development seems... Read More
We were recently faced with a decision: either to let... Read More
Software |