IBM Lotus Notes Domino and Microsoft CRM (Client Relation Management) from now on can work in tandem. Microsoft CRM Lotus Notes Domino connector from Alba Spectrum Technologies provides seamless messaging in MS CRM through Domino. Our customers suggest future direction for the connector. Considering our consulting practice experience in MS CRM and Lotus Notes customization, upgrade, integration ? in this small article we'll reveal our half year development plans
? Messaging Servers. Former idea was to have MS CRM SDK side standard and develop plug ins for all the other email server: CommuniGate Pro, Sendmail, PostFix, Exim, Oracle Collaboration Suite, GroupWise. Probing the market in earlier 2005 we realized that Lotus Domino is 90% of the requests and Novell GroupWise has the rest of the market responses, however in the case of GroupWise customers, realizing the connector development phase decided to switch to Microsoft Exchange. So at this moment we decided to stick to IBM Lotus Notes Domino and support other email platforms, if customer is willing to pay for the plug-ins development (abut $4k)
? MS CRM and Lotus events two-ways synchronization. This is out of question and will be done. Lotus Notes serves large corporations, investing into Lotus user licenses and the synchronization is the must
? INI file. Where you can select if you would like to store in Lotus outgoing email, sent from MS CRM
? Support Contracts. We do understand that our connector will work in the MS CRM environment with 30+ users, which means that it will be midsize or large corporate business. If MS CRM is business critical and Lotus investments should be protected ? we recommend our customers Lotus Notes Domino support contract.
? Annual Maintenance Program. If you purchase Microsoft Great Plains, Oracle eBusiness Suite, PeopleSoft, or other ERP application ? you will have to pay one or another type of annual fee to get new version and regular support from the software vendor. We'll try to be more liberal to our clients, but considering large demand ? we'll have to implement the plan to improve the service to existing clients.
Andrew is Great Plains specialist in Alba Spectrum Technologies ( http://www.albaspectrum.com ) ? Microsoft Great Plains, Navision, Microsoft CRM Partner, serving clients in California, Minnesota, Illinois, Washington, Florida, Arizona, New York, New Jersey, Virginia, Georgia, Louisiana, Texas, Canada, UK, Australia, Brazil, Germany, Russia. Alba Spectrum serves corporate clients in Aerospace & Defense, Oil & Gas, Chemicals, Manufacturing, Transportation & Logistics, Pharmaceutical, Food Processing, Placement, Healthcare & Medicine, Beverages, Agriculture, Non-profit, Distribution & Supply Chain Management, Financial Services, Furniture, Textile, Apparels, Conglomerates, Wholesale & Retail.
Beginning with Domino version R4 it has integration with the... Read More
Some companies that are in need of fleet management may... Read More
With so many Microsoft Windows related viruses, errors, and other... Read More
Several software companies design programs for preventive maintenance. Most of... Read More
Microsoft PowerPoint has dramatically changed the way in which academic... Read More
Microsoft Business Solutions Great Plains was designed back in the... Read More
Research bears that less than 70 percent of development projects... Read More
In the real world a "fire wall" is a fireproof... Read More
I have always regretted how Microsoft price gouges and rips... Read More
The most important things you can do for your computer... Read More
Handling character strings in Java is supported through two final... Read More
Viruses and spyware usually show up on your computer one... Read More
Passwords protect your most sensitive personal, financial and business information.... Read More
Microsoft bought Navision, Denmark based software development company, along with... Read More
Great Plains Fixed Assets Management module is a robust tool... Read More
A UNIX Shell is in simplest terms, a command line... Read More
Navision Software was purchased by Microsoft and now it is... Read More
Microsoft released Service Pack 2 (SP2) for the Windows XP... Read More
Software Engineering is the Systematic Approach for analysis design implementation... Read More
Microsoft CRM is now on the scene and it is... Read More
It is possible that if one avoided all sources of... Read More
Great Plains Software Dynamics, Dynamics C/S+, eEnterprise were written on... Read More
People often ask me: What image file formats will Photoshop... Read More
(1) Avoid using the same variable again and again for... Read More
In this small article we will show you the possible... Read More
Software Engineering is the Systematic Approach for analysis design implementation... Read More
Whether you are a small consultancy firm, a medium sized... Read More
Great Plains Software Dynamics, Dynamics C/S+, eEnterprise were written on... Read More
Following tips help you to learn a software in lesser... Read More
Logistics automation is often considered as barcoding extension to Sales... Read More
Microsoft Business Solutions Great Plains is marketed for mid-size companies... Read More
The COSMIC FP (function point) software quality metric, is no... Read More
Rapid Application Development (RAD) is a software development methodology. In... Read More
Microsoft Business Solutions CRM is present several years on the... Read More
While I was preparing some personal background information for a... Read More
If you company is small or mid-size special products or... Read More
It is a well known fact that Java as a... Read More
Google Inc. has launched a new software package that allows... Read More
Microsoft Business Solutions ? Navision is an integrated solution for... Read More
Microsoft Great Plains is main mid-market application from Microsoft Business... Read More
IntroductionSurprised, by the title? well, this is a tour of... Read More
Just when you thought you were Web savvy, one more... Read More
Microsoft Business Solutions offers several ERP applications: Great Plains, Navision,... Read More
Today's business world is fast-paced. No matter what it is... Read More
Microsoft bought Navision, Denmark based software development company, along with... Read More
Midsize business or non-profit organization should decide if one-vendor solution... Read More
After almost two decades of existence, Quark has become the... Read More
The stakes are high when considering security, privacy, and savings,... Read More
Customer Relationship Management or CRM is a combination of enterprise... Read More
Many reasons made GBM a unanimous choice for experts, one... Read More
Software |