Every company has a value proposition. That is a statement of their perceived value to their clients. Often a company will have one perception at the executive level, another at the sales level, and even a third one at the client level.
Value propositions need to be aligned so that the customer is getting a consistent message. If the value proposition is not aligned you will have different level, different directions, and different speeds that not aiming at the same results. If you take the time to find out what others are saying about your value and compare that to what you think your value is, you may be quite surprised that the two values are not the same. If you aim to keep happy customers, then you must change your value proposition to match that of the customer's perception.
I have a colleague that was working on a company assessment to find out if the value proposition from the executive level, sales level, and customer level were the same. What he found was that this company and others of similar size ($100 M in sales) do not align their value proposition to what the customer sees as the value, In fact, he found that what they thought was the best part of their company was actually not very important to the customer.
Ask yourself what your value proposition should be, not what you think it should be. Work with your clients to achieve an alignment of perceived values and actual value. Keep a record of everything that is said about the company and its value. Help them to understand what they bring to the table and you will likely win more business.
Bette Daoust, Ph.D. has been networking with others since leaving high school years ago. Realizing that no one really cared about what she did in life unless she had someone to tell and excite. She decided to find the best ways to get people's attention, be creative in how she presented herself and products, getting people to know who she was, and being visible all the time. Her friends and colleagues have often dubbed her the "Networking Queen". Blueprint for Networking Success: 150 ways to promote yourself is the first in this series. Blueprint for Branding Yourself: Another 150 ways to promote yourself is planned for release in 2005. For more information visit http://www.blueprintbooks.com
experienced cleaning professionals Northbrook ..It behooves every professional mobile auto detailer to stay up... Read More
Why does research and education play an important part of... Read More
The American system of business management has been admired and... Read More
Hi, Charles...here, Your Cap and t-shirt guy From Texas. How... Read More
Since you own a business you probably have liability insurance... Read More
Administrative and clerical tasks are the bane of every industry.... Read More
What's your job profitability? Do you know?Many business owners are... Read More
No matter how small your small business is, it is... Read More
If you are a franchisee of a large franchise system;... Read More
Work smarter, not harderWhat is one of the best ways... Read More
It is an American dream to own a business. But... Read More
THE PSYCHOLOGY OF PRICINGIn case you hadn't noticed, people can... Read More
Many mobile pressure-washing companies turn to government contacts to make... Read More
Fuel prices these days are quite high and they take... Read More
Canon City, Colorado is known for it's 6 Prisons; State... Read More
Every company has a value proposition. That is a statement... Read More
Success is the desire of everyman on the face of... Read More
All franchises must meet the legal definition of a franchise... Read More
Why give freebies?We have all seen freebies at trade shows... Read More
So what exactly is a "Small Business Lone Ranger?" A... Read More
Now that winter has passed, the annual ritual of spring... Read More
Lance Armstrong this week won an unprecedented 7th Tour de... Read More
Sometimes when you run a business you feel as lonely... Read More
I frequently give presentations at small business gatherings, providing me... Read More
Q: I have outgrown my home office and need to... Read More
best value cleaning service Northbrook ..If you are looking for a franchise opportunity, the choice... Read More
It seems so long ago that I started my first... Read More
You'd like to go into business for yourself, and believe... Read More
There is a rather famous true story called "Acres of... Read More
If you are in the pressure washing business and are... Read More
Opportunities for home show businesses have never been more abundant.... Read More
Many auto detailers fall short in their sales presentations. I... Read More
There are many choices when thinking about a small business... Read More
Deciding to start your own franchise is just one of... Read More
Many of our nations 400,000 franchisees run their businesses out... Read More
Many small business startups fail within the first 2 years... Read More
Cash is King... That is what everyone tells us and... Read More
Why do you need an account plan?When you first decide... Read More
If you are a small business and qualify to participate... Read More
Most of us remember going to at least one garage... Read More
The Federal Trade Commission decided to sit down and revamp... Read More
It is an American dream to own a business. But... Read More
Company mottos can easily be printed on a business card.Sometimes... Read More
Are the promoters and consultants destroying the market for Reverse... Read More
Why? Because they have access to world class public relations... Read More
Remember the cleaning business is all about time ratio to... Read More
When should you create a foundation in order to solidify... Read More
Many physical therapists in private practice have the appearance of... Read More
If you own a mobile truck washing, pressure washing or... Read More
Frankly, given the legal and regulatory requirements involved in attempting... Read More
| Small Business |