Small Business Mistakes: Are You Making Enough of Them?

That's right ? are you making enough mistakes in your business? Some of you are probably annoyed at my question; others are thinking "Geez, Rose! If I made any more mistakes I'd have to run screaming back to a day job!"

If you went to school in the public school system in America, you were culturally trained to avoid and hide mistakes, after all; your teachers and professors didn't give you a great grade for your efforts unless those efforts produced great results. So, too, if you were an employee in corporate America you were rewarded for chasing perfection and penalized for making mistakes.

But now you're self-employed.

And it's a necessity that you rethink the whole issue of mistakes. One of the most important mental shifts we all need to make as self-employed business owners is from hiding and avoiding our mistakes to embracing them! And to making lots of little ones ? frequently! (It's those big mistakes that happen "once in a while" that will kill your business ? not the little mistakes you make daily.)

Here's an example of one of those business-killing mistakes:

Sam had been doing subcontracting work for Fred off and on over the past 5 years. Initially, Sam had a full workload for his business between the work he got directly from clients himself and the work that Fred hired him to do. Sam had a non-compete agreement with Fred. Essentially Sam agreed not to solicit work directly from any of Fred's clients for at least a year after having worked for Fred, but things are tough out here in the real world this year.

Sam knew, from Fred, that Fred was actively marketing his business to a new department in a very large local corporation for whom Fred had worked for many years. In fact, Fred had brought Sam onto several past projects for this client. However, when Sam was approached by a local job-shopping temporary employment agency about the same gig, Sam agreed to allow the agency to submit him for the job.

Sam didn't tell Fred that he was violating their non-compete agreement. Sam interviewed for the job and got it. Then he told Fred.

This was a big mistake (to say nothing of the violation of several of my Client-Savvy Proficiencies for Successful Solopreneurs!) You can bet that Sam has just eliminated any further work coming into his business via Fred.

Here are some examples of embraceable, little mistakes:

  • Emailed my first status report to my client and assumed she received it. She hadn't received it, which I discovered in the next on-site project meeting. After that I both emailed and faxed her my weekly status reports.
  • Bought an indicia from the Postal Office with the intent to save money in my direct mail campaigns through reduced postage costs. Didn't check it out enough to learn that the PO won't return undeliverable items when they are stamped with an indicia. Sent out several mailings to a bad mailing list that I couldn't update because I didn't know how many of the addresses were defunct. When I learned how this really worked, I switched to using first-class postage for my mailings. Now my mailing lists are cleaned and updated after each mailing...saving me more money than I saved with the indicia.
  • Started a new health program than included walking a couple of times each day. I checked my schedule, phone messages, and email messages before I went out for each walk, and carried my cell phone with me during the walk. But I hadn't started the habit of checking my phone for messages upon re-entry to my office. I missed a call from a lovely prospective client and didn't return it for 3 hours. Not a great way to begin a relationship in business. Now I forward my office phone to my cell phone during my walks.

As a self-employed professional, you grow and mature by making, and then, correcting mistakes. The key is not only to make the right type of mistakes, but also to correct them yourself and, hence, turn them into a non-repeating event.

Your processes, systems, and expertise develop one mistake at a time. This is an on-going process, not a one-time thing. So you need to be doing this each and every day as a normal and consistent part of how you operate your businesses. You won't stay in business long if you hide your mistakes or blame them on your systems, processes, or others.

Try being more aware of how you respond to your mistakes, and to what type of mistakes you are making in your business. Then set a goal to make your mistakes lower-risk (i.e., little) and more frequent. Let me know what you learn!

Copyright 2004, Rose Hill, Inc

__________

Rose Hill, Founder and Owner of biz whiz expert and Team Member of biz whiz expert has been self-employed since 1990.

Knowing how to run and market corporate departments, entities, products, and services did nothing to prepare her for successfully running and marketing a one-person business. That is why Rose created the SoloBizVille and SoloBizU community - to specifically to help solo entrepreneurs jumpstart their business success without all the trial-and-error learning.

_________

***** Find more articles like this at biz whiz expert ? Keeping Solo Entrepreneurs Juiced in Business and in Life. Our team of Solo Entrepreneurs are comprised of small business experts who support others in finding business success with the flexibility and freedom to have a life, too. Network with other freelancers, self-employed and Solo Entrepreneurs in our forums, enjoy our articles and newsletter, and find other online training opportunities. *****

apartment cleaning near Highland Park ..
In The News:

Commerce Department proposes TP-Link router ban over Chinese security risks. Learn how this potential prohibition could affect your home network and devices.
Hyundai AutoEver America suffered a data breach affecting 2,000 current and former employees, exposing names, Social Security numbers and driver's license information.
Washington court rules automated license plate reader images are public records, even when stored by vendors like Flock Safety, setting precedent for transparency.
Fake airline texts claiming flight cancellations are targeting travelers with convincing scams. Learn how cybercriminals steal personal data and credit card info.
Discover how iOS 26's new Adaptive Power feature automatically extends iPhone battery life by learning your usage patterns and adjusting performance intelligently.
New TikTok malware campaign tricks users into running PowerShell commands that download Aura Stealer, which steals credentials and authentication tokens.
Gaia Family offers fixed upfront pricing for IVF cycles with unlimited embryo transfers and financial protection, partnering with over 100 U.S. fertility clinics.
The Jetsons Act aims to position Pennsylvania as a leader in advanced air mobility by establishing regulations for hybrid ground-air vehicles.
Fake Geek Squad invoice emails are targeting users with convincing charges and urgent phone numbers to steal personal information and money.
Fox News Digital's artificial intelligence newsletter digs into a robot in Russia that faceplanted, George Clooney's alarm and OpenAI's rivalry with the New York Times.
Major data breach at Conduent exposes personal information of 10+ million people. Government contractor hit by cyberattack affecting Medicaid, child support systems.
Texas startup Janta Power raises $5.5M for innovative vertical solar towers that generate 50% more energy than traditional panels while using just one-third the land.
NASA's twin ESCAPADE spacecraft launched aboard Blue Origin's New Glenn rocket Thursday afternoon from Cape Canaveral, beginning their journey to Mars with arrival expected in 2027.
Learn how to set email reminders on iPhone and Android so you never forget to reply again. Simple built-in features help you stay organized and on top of messages.
Discover how Apple's passkeys revolutionize Mac security by replacing vulnerable passwords with biometric authentication and encryption for ultimate protection.
New survey reveals 78% of parents fear AI scams targeting their kids, yet nearly half haven't discussed these threats. Learn why this dangerous gap exists.
Chrome now autofills passport and driver's license info automatically. Google's latest browser update adds official document support with encryption and user control.
Scammers impersonate Department of Veterans Affairs employees claiming veterans owe money, but real VA communications only direct to VA.gov or official channels.
The AltoVolo Sigma hybrid-electric aircraft flies 500 miles at 220 mph while operating 80% quieter than helicopters, featuring safety systems and compact design.
Google search scam alert: fake customer service numbers can give scammers remote control of your phone. Learn how to spot these traps and protect yourself.
Electric vehicles overtake gas cars in total CO2 savings after just two years of driving, with emissions benefits growing over time as power grids get cleaner.
Louvre Museum reportedly used "Louvre" as password for surveillance system during $100M jewel heist. Learn how weak passwords put even famous institutions at risk.
Bipartisan AI jobs bill from Sens. Hawley and Warner would require companies to report AI-related layoffs and hiring to Department of Labor quarterly.
Joe A. from Shelton, Connecticut, lost $228,000 to a ZAP Solutions cryptocurrency investment scam after his divorce, highlighting rising online fraud.
AI-powered autonomous trucks from Waabi and Volvo target U.S. freight driver shortage with Level 4 self-driving technology and NVIDIA computing platform integration.

Sex Up Your Business Growth

A top executive called up me late in the night.... Read More

Small Business and Over Regulation

Over regulation of small business is so intense it is... Read More

Uncover Free Veins Of Gold By Prospecting Online Guru Newsletters (Part 1 of 2)

Incredible as it sounds, you have a goldmine of free... Read More

Family Business and Conflicts

What is a Family Business? A family business is basically... Read More

Effective Customer Interviews Make Life Much Easier!

One of the critical success factors for service-related businesses is... Read More

Age Old Marketing Technique Improves Business Plan Executive Summaries

Every business plan book tells you how the Executive Summary... Read More

To Buy A Fat Pig

What does buying a fat pig have to do with... Read More

Reverse Merger: Have They Taken the Reverse out of Reverse Merger?

Are the promoters and consultants destroying the market for Reverse... Read More

Starting a Tractor Washing Business

In the heavy equipment cleaning business you can make good... Read More

Big Successes Never Happen Overnight

Treat your business as a serious, full-time business and be... Read More

Accepting Checks in Your Business Virtually Risk Free

Most businesses accept checks as form of payment for goods... Read More

Business Debt Collection Letter Writing Secrets

Debt collection letters--an overview"Debt collection letter" in the singular may... Read More

Provide Affordable Health Care To Employees At Little To No Cost To You

You can provide affordable health care plans to your employees.... Read More

WARNING to Home Based and Small Business Who Want to Buy Television Cable Advertising

Most small businesses will not even try to advertise on... Read More

10 Cardinal Rules for Business Growth

After over 30 years of participating in hundreds of businesses,... Read More

10 Ways to Start a Business on a Budget

If you've been thinking about starting a business, but are... Read More

Financial Fundamentals - What Every Small Business Owner Should Know!

Business owners rarely go into business to deal with the... Read More

Successfully Adding a Service To Your Business

There will come a time in your business where you... Read More

Arranging Your Fundraiser

When deciding to host a fundraiser for your company or... Read More

Practical Money-Saving Tips For Small Businesses

One of the primary concerns all small businesses have is... Read More

Get In Touch With Your Competition!

We all know that competition is an ugly word but... Read More

Increase Productivity and Business Success - Take Responsibility

Are you responsible for your results?What comes to mind when... Read More

The Business Autopsy: A Fact Of Life

Last week we discussed the importance of performing an autopsy... Read More

1 Overlooked Key to Small Business Success

Is this you?You dreamed of owning your own business, doing... Read More

1-2-3 Steps To A Successful Joint Venture

A successful joint venture marketing effort is the goal of... Read More

cleaning lady near Arlington Heights ..