ros remodel porch addition to ranch house lincolnshire bachman roofing s&k remodeling commercial bathroom remodel marengo .. Chicago Drug testing

How To Write An Effective FAQ Page

Websites that have multiple pages usually have a Frequently Asked Questions (FAQ) page. There are several good reasons why you should have one.

  • An FAQ clears out any confusion your prospect might have about buying product. Remember, a confused mind always says no.

  • It lets a prospect grab key information quickly.

  • It creates a positive impression with your prospect because you're acknowledging that their time is precious and they want answers quickly.

  • An FAQ saves you time. The more answers you provide at your website, the less customer emails you'll get asking the same questions over and over.

    Before you write an FAQ, do some research. Think about your favourite websites and formulate some questions you might ask about their products or services.

    Now surf to those websites and review their FAQ pages. Were you able to find answers to your question quickly? Or did you have to scroll or click through pages to find what you were looking for? Were the questions separated into logical categories or were they put in random order?

    This should give you an idea of the "do's" and "dont's" of creating an FAQ.

    Another valuable research technique is to ask good friends or customers to give you feedback on your products or service. What questions popped into their minds when they visited your website. (You might offer a small gift or discount to your customers in exchange for feedback.)

    After getting everyone's comments, assemble the questions and group by category. For example, questions about how quickly you ship products would be under your "Shipping" category, etc.

    Write your FAQ in a "Question & Answer" format.

    Organize the questions in each category so the most important questions appear near the top.

    Create a "Table of Contents" at the top of your FAQ page and put the most asked questions here.

    Hyperlink them so your customer just has to click to get to the answer. Or hyperlink your categories at the top of the page.

    Here's a few more tips:

    • Keep your FAQ updated. Are the answers still relevant? Review monthly.

    • Keep your questions and answers concise. No more than a paragraph. If the question requires a long, detailed answer, have a link to a separate webpage.

    • Don't create your FAQ as a file that a prospect has to download to read. Most people won't bother, and they'll leave your site frustrated.

    • Include info and links at the bottom of each FAQ page so that a prospect can contact you if they still have unanswered questions.

    About The Author

    David Coyne is a marketing consultant and online entrepreneur.

    Visit his website and get the FREE e-book "Marketing Secrets Of The Ages." You can sell this e-book to customers and keep 100% of the profits. http://www.dc-infobiz.com

    In The News:

  • Web Advertising: 10 Little Known Tricks To Help Convert Your Traffics To Buying Customers

    You may not believe it, but people still judge things... Read More

    Eliciting Constructive Website Feedback

    "It's good.""You've done a nice job.""I don't like it."At some... Read More

    The Secrets of The Shriekers

    I am constantly bombarded with all sorts of advertisements, single-page... Read More

    Seven Habits of Highly Effective Webmasters

    A highly effective website will always reflect its highly effective... Read More

    Top Ten Ways to Use Audio on Your Site

    Audio can provide an added dimension to your site. It... Read More

    Using CCS to Eliminate Tables

    CSS or Cascading Style Sheets has opened up tremendous possibilities... Read More

    Your Site Map: Spider Food or Just A Light Snack?

    Mechanical spiders have to eat. In fact, they usually have... Read More

    Choosing Your Web Design

    We would all like to have the best looking website,... Read More

    Your Free Guide To Obtain A Cheap Web Design Quote

    Website design is a very competitive area and there is... Read More

    6 Website Design Disasters and How to Avoid Them?.

    Let's face it; the line from A Field of Dreams... Read More

    Cheap Web Design In London

    Due to the large number of people offering web design... Read More

    Has Your Design Firm Run Amuck With Your Web Site?

    What's happening to good web site design? Somehow we creative... Read More

    What Drives Repeat Visitors To Your Site?

    There can be zillions of reasons why your visitors return... Read More

    Why Not To Use Web Design Templates For Your Website

    In today's age of fast food and high-speed Internet, a... Read More

    Eight Website Pitfalls, and How to Avoid Them

    Clutter: Too much noise, too much text, and too little... Read More

    Awards Program Debate

    Daily article:One of the most debated subject among webmasters is... Read More

    Why Your Site Should be Developed with CSS and Semantic Markup

    Why your site should be developed with CSS and semantic... Read More

    Don?t Put Your Slogan in the Title Tag - Optimize Your Web Pages

    Don't just put your slogan in the title tag when... Read More

    8 Tips for Designing a Great Website

    Square buttons, round buttons, flashy buttons ? will they match... Read More

    Lead Capture Pages Explode Your Direct Sales Business Online!

    Are you building a direct sales or mlm business online?... Read More

    Transforming A Site From Good To Excellent

    One of the challenges of moving a web site up... Read More

    Designing Your Websites Directory Structure

    Any kid, and their grandmother too, can make a webpage.... Read More

    How Not to be Ripped Off by Your Website Designer

    As web designer my self, I have had the unfortunate... Read More

    Content - the Key to Long Term Success

    Every day internet marketers are inundated with the latest fad... Read More

    Website promotion Ideas: 10 Web Site Add-Ons To Increase Your Traffic

    If you're not getting a lot of traffic to your... Read More

    400w sodium retrofit led commercial lighting fixtures Pete's produce ..
    400w sodium retrofit led commercial lighting fixtures Pete's produce ..