sunroom add value to house beach park one room addition skokie kitchen island addition adding onto an old farmhouse valiant home remodelers northfield .. Chicago Drug testing

How To Write An Effective FAQ Page

Websites that have multiple pages usually have a Frequently Asked Questions (FAQ) page. There are several good reasons why you should have one.

  • An FAQ clears out any confusion your prospect might have about buying product. Remember, a confused mind always says no.

  • It lets a prospect grab key information quickly.

  • It creates a positive impression with your prospect because you're acknowledging that their time is precious and they want answers quickly.

  • An FAQ saves you time. The more answers you provide at your website, the less customer emails you'll get asking the same questions over and over.

    Before you write an FAQ, do some research. Think about your favourite websites and formulate some questions you might ask about their products or services.

    Now surf to those websites and review their FAQ pages. Were you able to find answers to your question quickly? Or did you have to scroll or click through pages to find what you were looking for? Were the questions separated into logical categories or were they put in random order?

    This should give you an idea of the "do's" and "dont's" of creating an FAQ.

    Another valuable research technique is to ask good friends or customers to give you feedback on your products or service. What questions popped into their minds when they visited your website. (You might offer a small gift or discount to your customers in exchange for feedback.)

    After getting everyone's comments, assemble the questions and group by category. For example, questions about how quickly you ship products would be under your "Shipping" category, etc.

    Write your FAQ in a "Question & Answer" format.

    Organize the questions in each category so the most important questions appear near the top.

    Create a "Table of Contents" at the top of your FAQ page and put the most asked questions here.

    Hyperlink them so your customer just has to click to get to the answer. Or hyperlink your categories at the top of the page.

    Here's a few more tips:

    • Keep your FAQ updated. Are the answers still relevant? Review monthly.

    • Keep your questions and answers concise. No more than a paragraph. If the question requires a long, detailed answer, have a link to a separate webpage.

    • Don't create your FAQ as a file that a prospect has to download to read. Most people won't bother, and they'll leave your site frustrated.

    • Include info and links at the bottom of each FAQ page so that a prospect can contact you if they still have unanswered questions.

    About The Author

    David Coyne is a marketing consultant and online entrepreneur.

    Visit his website and get the FREE e-book "Marketing Secrets Of The Ages." You can sell this e-book to customers and keep 100% of the profits.

    In The News:

  • Caveat Scriptor: Use the Advice of Those Who Know Before You Build a Site

    ~A man [woman] is a success if he [she] gets... Read More

    Welcoming Your Website Visitors

    Imagine you're going on a blind date. You've heard wonderful... Read More

    So Much About META Tags!

    I've written about META tags in the past, and I... Read More

    Web Advertising: 10 Little Known Tricks To Help Convert Your Traffics To Buying Customers

    You may not believe it, but people still judge things... Read More

    Ten Basic Steps For Building A Web Site That Works

    1. Assemble a web site development plan that is integrated... Read More

    Elements of Graphic Design for Your Website

    We've all seen them. Poorly designed web sites that make... Read More

    Designing Your Websites Directory Structure

    Any kid, and their grandmother too, can make a webpage.... Read More

    Technology vs. Usability

    When JV Media Design was formed, the year was 1995... Read More

    Alternative to Web Site Templates and Design Software

    Before I discovered the concept of Web site templates, I... Read More

    8 Tips for Designing a Great Website

    Square buttons, round buttons, flashy buttons ? will they match... Read More

    Power of Squeeze Pages for Realtors

    Squeeze pages are a very hot topic in the internet... Read More

    Top Ten Fonts for Website Design

    The top ten fonts for website design might change in... Read More

    What Does Your Website Say About Your Business?

    QUESTION: My business is very small, just me and... Read More

    E-covers for Your Niche Market

    When creating an e-cover the what's the first thought that... Read More

    Immutable Laws Of Effective Navigation - Part 1

    The first immutable law of effective navigation: It's gotta be... Read More

    .htaccess to Mask Errors on Your Website

    The .htaccess file is a control file located in your... Read More

    Affordable Website Design In Manchester

    If you have a business, big or small you may... Read More

    When Good Computers Go Bad

    Remember the day that you got your new computer (or... Read More

    How to Build Your Own Website - More Steps

    To build a website, there are four methods to choose... Read More

    Tips For An Effective Website

    A successful website is something that everyone venturing into the... Read More

    6 Tips To Improve Your Business Website

    There are six important characteristics that can play a major... Read More

    How Your Business Can Win Online

    There are lots of websites out there that do little... Read More

    Free Online Tools to Design (and Maintain) Your Website

    These days, it seems that everyone has a website. Unfortunately,... Read More

    What Content to Publish on Your Website

    Many businesses want a simple website where they tell people... Read More

    Love at First Site: Giving Your Website Visitors the right Impression

    Think of the people who visit your site as blind... Read More

    store led lights led outdoor flood light bulbs Pete's produce ..
    store led lights led outdoor flood light bulbs Pete's produce ..