Chicago limo service Bensenville ... Chicago Drug testing

The Key to Creating Total System Empowerment

In this paper, I will:

1. provide a framework for creating total system power at all levels and in all positions;

2. describe the regularly recurring pitfalls that limit total system power, and

3. demonstrate how these pitfalls can be avoided in order for systems to realize their full potential.

***

An Empowered System

A system in which people at all levels and in all positions are able to make happen what they want to have happen and what the system needs to have happen

I. What is the fundamental business of all systems? Whether we are dealing with the family, a sports team, a division within the organization, the organization itself, or a nation, the fundamental business of all systems is survival and development, continuing their existence and realizing their full potential.

II. How do systems survive and develop? All systems interact with their environments. In these environments are dangers to be avoided and opportunities to be taken advantage of. Systems survive and develop by coping with dangers and prospecting among the opportunities.

III. How does each part of the system contribute to Total System Power? Each part of the system has its unique potential contribution to Total System Power. These potentials are often not realized for reasons described below.

Tops as Shapers. The unique contribution of Tops is to function as system Shapers. Tops shape the system by looking outward, studying the system's environment, sensing its dangers and opportunities, and by looking inward, seeing that the system has the structure, culture, inspiration, and resources needed for coping with these dangers and opportunities.

The following are areas that Tops as Shapers are responsible for. This does not mean that Tops are expected to do these things alone; it does mean that whether or not these functions happen is Top's responsibility.

Tops empower the system by:

1. developing a vision of what the system is and can be, a vision that inspires system members, that taps their passions.

2. developing structures that mobilize human energy and enable to system to live out its mission.

3. developing a culture that supports creative, productive, and satisfying work. Culture involves such elements as atmosphere, traditions, rewards, and acknowledgement systems.

4. seeing that the system has the resources ? human and material ? to do its work.

*

Workers as Producers. The unique contribution of Workers is to function as System Producers. Workers produce by being the experts on the system's products and services, by fully applying their intelligence and expertise to the work of the system, by having an intimate knowledge of customers' needs and aspirations, by using their closeness to work and expertise about work to determine how work best be done in the organization, and by involving themselves in ways of improving products and services.

*

Middles as Integrators. The unique contribution of Middles is to function as the Integrating Mechanism of the system. They coordinate system parts such that the system functions smoothly with the parts feeding and supporting one another while avoiding dysfunctional conflict and unnecessary redundancy. Middles integrate the system by regularly integrating with one another, sharing information, diagnosing common system issues, and solving problem.

Customers as Validaters. The unique contribution of Customers is to function as system Validaters. They are in the best position to determine if the system is doing what it is supposed to be doing and doing it as well as it should be doing. Customers validate the system by providing the system with timely feedback positive and negative, by offering concrete suggestions as to how the system could improve service, and sometimes organizing with other customers in order to accomplish these matters.

IV. These sources of power support one another.

There is no conflict among these sources of power.

1. The better the job Tops do in shaping, the better the structure, resources, and climate there is for the Workers to produce.

2. The better Middles are at integrating, the more freed up Tops are to shape, and the more Workers are supported in producing.

3. The better Customers are at validating, the more everyone knows how well the system is doing what it is supposed to be doing.

V. Pitfalls to Total System Power: Burdened Tops, Oppressed Workers, Torn Middles, and Righteously Screwed Customers.

Why Tops don't shape. Tops exist in a world of complexity: difficult issues to deal with, unpredictable issues, things that Tops felt were dealt with keep coming back. In the face of complexity, what Tops often do, reflexively, without thought or conscious choice, is suck that responsibility up to themselves and away from others. When that happens, Tops become burdened by this overwhelming complexity. Under such conditions, shaping becomes a good idea but something for which, unfortunately, one just doesn't have the time or energy.

Why Workers don't produce. Workers exist in a world of disregard: there are things that are wrong with their condition, and things that they see that are wrong with the system, and their sense is that "higher-ups" should be fixing these things, and they are not. In the face of this disregard, what Workers often do ? again, reflexively, without awareness or choice -- is hold "higher-ups" (not themselves) responsible for their condition and for the condition of the system. When that happens, workers become oppressed: there is energy focused on higher-ups, what they are doing or not doing, disappointed at them, angry at them. Under such conditions, Workers are not inclined to be the Producers as described above.

Why Middles don't function as the integrating mechanism. Middles exist in a tearing world, pulled between the often conflicting demands and priorities of Tops, Workers, Customers, Providers, and other Middles. Middles find themselves caught between other people's conflicts. In the face of this tearing, what Middles often do ? again, reflexively, without conscious choice ? is slide into other people's issues and conflicts and make them their own. Middles hold themselves responsible for resolving these issues, and what makes this even more difficult is that the others also hold middle responsible for resolving their own issues. When this happens, middles become torn: torn apart from one another and torn internally, weak, confused, loss of independence, not fully satisfying any of the folks they feel they should be serving. When that happens, being the integrating mechanism of the system is not a possibility.

Why Customers don't validate. Customers live in a world of neglect ? products and services not coming to them as fast as they want, in the quality they feel they deserve, or at the price they want to pay. In the face of this neglect, what Customers often do ? with out awareness or choice ? is to hold the delivery system responsible for delivery. That is, it becomes crystal clear to the customers that the responsibility for delivery rests fully on the delivery system and not at all on them. When this happens, they become the righteously screwed customer: angry at the system, frustrated by it, feeling entitled and unfairly treated.

VI. The keys to Total System Empowerment: Awareness, Choice, and Stands.

1. All parties need to see their potential contributions as Shapers, Producers, Integrators, and Validaters.

2. All parties need to recognize the reflex response as they are happening.

3. All parties need to be able to say NO to the reflex responses and to have alternative stands from which to operate.

Top Stand. In the presence of Top overload, instead of sucking responsibility up to myself and becoming the burdened Top, my stand is: Be a Top who creates responsibility throughout the system.

Bottom Stand. In the presence of Bottom disregard, instead of holding higher-ups responsible for my condition and for the condition of the system and becoming the oppressed Bottom, my stand is: Be a Bottom who is responsible for my condition and for the condition of the system.

Middle Stand. In the presence of Middle tearing, instead of sliding in between other people's issues and conflicts and making them my own and becoming the torn Middle, my stand is: Be a Middle who maintains my (and my middle peer group's) independence of thought and action.

Customer Stand. In the presence of Customer neglect, instead of holding the delivery system responsible and becoming the righteously screwed Customers, my stand is: Be a Customer who gets in the middle of delivery processes and helps them work for me.

VI. Final Note. The reflex responses that destroy the possibility of Total System Empowerment are predictable, but they are not inevitable. The Stands, on the other hand, are not predictable, but they are a human possibility. These stands not only enable us to create more powerful systems, they also elevate each of us to higher possibilities for ourselves as human beings.

Barry Oshry is the Chief Theoretical Officer of Power + Systems, Inc. He is the creator of the Organization Workshop on Creating Partnership and the Power Lab which is the subject of the prize-winning documentary Power Lab: Living in New Hope. His books include Seeing Systems: Unlocking the Mysteries of Organization Life and Leading Systems: Lessons from the Power Lab.

email: barry@powerandsystems.com

http://www.powerandsystems.com

http://www.seeingsystemsblogs.com

In The News:

Here are five mistakes you might be making that will cost you.
Five smart ways you can use your gadgets to cure some of life’s little annoyances
If you have sensitive shots of any kind you want to protect, keep reading
Travel can be stressful, but these hacks can make a huge difference.
We willingly give our most personal data so often to advertisers, Big Tech, scammers, and everyone else looking to make a dime off us.
Chinese augmented reality (AR) startup Nreal will be bringing its smart glasses to the U.K. this spring.
Liberal writer Shaun King appears to have left Twitter following his complaint that Tesla CEO Elon Musk's purchase of the social media platform is "about white power."
In today’s digital age, we have to plan for what happens to all our online accounts, data, notes, photos, videos, websites, playlists, blogs, and subscriptions once we’re gone.
Here’s a check to see if there’s something very sinister going on — a copy of everything you do on your PC or Mac is being gathered and sent to who knows who.
Smart LED bulbs are an affordable, easy way to dip your toes into the smart home waters, and they offer a ton of perks in return.
You may not realize that the very moment when you signed in using your Facebook or Google account, you divulged more data tracking points. So much about you is collected, compiled, and sold to the highest bidder.
When I'm unsure if slow speeds or timeouts are part of a bigger issue, I hit Down Detector to see if others are reporting the same problem
Twitter account "Libs of Tik Tok" was suspended from the platform for 12 hours on Wednesday, according to reports.
LinkedIn reinstated an Air Force veteran's post about her impoverished childhood after it was wrongfully removed for violating the tech company's hate speech policy.
Here are 10 insider words that you might hear that describe you.
Your iPhone or Android has a ton of hidden goodies. Here are 10 tricks you’ll come back to time and time again.
Last year, Americans lost more than $6.9 billion to cybercrooks, so don't think you're too smart to fall for their tricks as even savvy people can get conned.
Facebook knows what you do elsewhere because you might have connected apps sharing your data, but you can stop that.
There are the tech stand-outs that you'll genuinely use and appreciate.
There are time-saving principles that can be applied to your TV.

Patient Records - Your Responsibilities

As a practise gets larger & larger the associated problems... Read More

11 Things Small Business Owners Can Learn From Rudy Giuliani

1. Leadership Is Learned ? While many people appear to... Read More

The SBAs Savviest Program

Forget everything you've ever heard about the U.S. Small Business... Read More

A Portable Trade Show Exhibit Makes for an Easier Show

You can make your trade show experience much easier by... Read More

Success Tips for Small Business Owners

Running a small business requires many skills. However, to do... Read More

11 Things Small Business Owners Can Learn From The Miracle On Ice

1. Know Where You're Going ? Coach Herb Brooks had... Read More

Book Yourself Solid Key #5: Go Forward With Gusto & Articulate What You Do

Want your small business to flip instead of flop?! Statistically... Read More

Chamber Membership will BOOST your Business

When is the Chamber ideal for your business?Joining a Chamber... Read More

More Rules for Franchising?

The FTC- Mighty Federal Trade Commission has unilaterally decided to... Read More

5 Good Reasons a Self-Employed Professional Should Take Vacation

So you think you're not justified in taking time away... Read More

Collaborative Negotiating: A Win-Win Strategy

COLLABORATIVE NEGOTIATING:Collaborative negotiating is a win-win strategy that can focus... Read More

New Habits, Rebounding Economy Help To Sell Giftware and Collectibles

Just a few years ago, when one thought of a... Read More

Real World Accounting for Small Business Owners

If you're like me, you love accounting. It's so fascinating... Read More

Boat Cleaning Business Case Study: Entrepreneurship 101

How do marine type businesses start? Have you ever thought... Read More

How to Wash Mobile Homes as a Business

Washing manufactured homes, mobile homes, can be a lucrative and... Read More

Secrets of Cleaning Truck Trailers in Your Fleet from a Veteran Truck Washer

Cleaning the trailers towed by big trucks is not easy,... Read More

10 Ways to Start a Business on a Budget

If you've been thinking about starting a business, but are... Read More

Winning in Business - Lessons from Lance Armstrong

Lance Armstrong this week won an unprecedented 7th Tour de... Read More

Virtual Assistant ? Questions Answered

What is a Virtual Assistant?A Virtual Assistant is a person... Read More

11 Things Small Business Owners Can Learn From Rudolph The Red-Nosed Reindeer

1. Everyone Makes A Difference ? Despite not letting him... Read More

Create a Win Win for Your Small Business

Discover How Specialized Cost Containment Creates A New Win-Win Position... Read More

Boston Market; Mobile Auto Detailing

Boston itself covers 50 square miles of concrete and traffic,... Read More

The Game Plan ? The Difference Between Small Business Success And Failure

It is an American dream to own a business. But... Read More

Restaurant Operators - What Skills do you Need

A tongue-in-cheek look at the skills required to operate a... Read More

Banking and Company Credit Card Policies for Small Business

Does your small business have a banking and credit card... Read More

master bedroom bump out bartlett room addition orange county ...