It's just like a marriage
To expect a bank manager or officer to play such close attention to your account that he (or she) knows when you intend to deposit money and to know when to hold back a cheque is a hopeless dream.
He has neither the time nor the resources, and you can complain until your blue in the face but, in the end, you have the sole responsibility to manage your bank account.
All small business owners have a relationship with their bank and like a marriage, the relationship can be harmonious or stormy or somewhere in between. You have to work at having a harmonious and happy marriage. You have to take into account the feelings and wishes of your partner before taking a position or making a decision. So too with banks.
Learning how to develop a skill in handling your bank is only one skill the small business operator must learn, but it may be the most important because it cannot be entirely delegated to your accountant.
Communication is everything
If you write a cheque that may take your balance over the limit let your bank manager know or better still let your bank know a month in advance.
After all, you prepared a projected cash flow at the beginning of the year, didn't you? And you are monitoring and adjusting it month by month, aren't you?
If you haven't prepared a projected cash flow statement to give you an idea of how much money you will need for the year then you are really managing by the 'seat of your pants' and anyone who manages 'by the seat of their pants' will end up with the 'seat out of their pants!'
Make your banker your friend
If the period of your shortness of funds is an extended one then talk to your bank about a higher overdraft or an increase in your present loan. To get a loan from your bank it's essential to have all the information which answers any concerns the bank might have about your ability to repay the loan.
Once you get your money keep your bank informed about how your business is travelling in both good times and bad.
It's not a one-way street
Your relationship is not a one-way street and you should expect your bank to provide you with the standard of service which you expect from all the firms with which you deal.
8 points for a better relationship
The Australian Society of CPA's has provided an 8 point checklist for a better banking relationship.
Point 1
Can you easily contact your manager when you need to?
Point 2
Do you have a good working relationship with your bank manager and does he or she understand your business and the needs of that business.
Point 3
Are you confident in the ability of your bank manager and his support staff? In particular, can you rely on the financial advice given by your bank manager and does the staff have a good working knowledge of the products and services relevant to your business.
Point 4
How soon can you get appointments to discuss important financial agreements? Unacceptable delays must be discussed with your bank. Are you satisfied with the location of discussions about business matters, whether it be at your premises or the bank's?
Point 5
How long does it take to receive a response on the application for a loan facility. Is this time acceptable?
Point 6
Does the bank keep you fully informed of the charges for business current accounts, loans and overdrafts with statements of account provided regularly?
Point 7
How frequently are errors made and if there are any, how are they handled?
Point 8
Are you satisfied with the service and attitude of the branch staff?
Finally
Finally, and most importantly, review periodically the service which your business receives from the branch and determine whether the bank is providing good value for your expense. Remember - ask yourself if you would recommend the branch where your business account is kept to someone else who is considering opening a business bank account.
Remember that if you need any help we are only an e-mail away - Contact Kelvyn Peters CPA & Associates. If you just need a little help, you will find it at http://profitstrategies4business.com
About the Author
Kelvyn Peters is one of Australia's longest serving Tax Agents. Kelvyn was registered in February 1962.
He is a director of Restaurant Catering Qld Inc the peak employer representative in Queensland, and advised the hospitality industry for many years.
His speciality is moving in to rescue ailing restaurants.
Kelvyn Peters CPA has spent over 20 years experimenting and researching methods to help small business in meaningful ways that are affordable.
Kelvyn and his associates have perfected it with their local clients now they are going global.
http://profitstrategies4business.com
housekeepers near Park Ridge ..How do you find groups that are in need of... Read More
Providing high quality customer service is a must for any... Read More
The FTC- Mighty Federal Trade Commission has unilaterally decided to... Read More
You can make your trade show experience much easier by... Read More
Franchising Directory Sites-Paid Advertising, Lead Generation for FranchisingFranchising Directory Sites... Read More
One of the biggest fears people have about starting a... Read More
Is this you?You dreamed of owning your own business, doing... Read More
If you are a franchisee of a large franchise system;... Read More
In franchising an individual desirous of their own business will... Read More
There are many factors to be considered when you are... Read More
Many people ask how many graphs or charts they should... Read More
Do you need grant funding for your nonprofit organization? If... Read More
If you run a mobile car wash, mobile fleet washing... Read More
Administrative and clerical tasks are the bane of every industry.... Read More
Traditional advertising methods are still being used for almost 90%... Read More
Washing the exterior of a truck. Sounds easy right? Well,... Read More
In your small business debt collection laws will eventually become... Read More
SBIR vs. STTR: If you are participating in the SBIR... Read More
If you own a small business, then you know the... Read More
Why should you always maintain a good report with a... Read More
What was your aim when you went into business for... Read More
And is having a logo really that important?My answer to... Read More
One major issue not being addressed right now in the... Read More
Having a successful business means also having a good working... Read More
Shopping for a franchise is easy if you know what... Read More
scheduled cleaning services Mundelein ..At first blush this idea might be difficult to wrap... Read More
Due to the over regulation in the Franchising Industry and... Read More
One of the biggest fears people have about starting a... Read More
If you're like the rest of us, you've spent a... Read More
Your business account comes with an ATM, Debit card. Pick... Read More
Cash flow. To stay in business, you've got to keep... Read More
Senior citizens are generally not a large marketing segment for... Read More
Who is responsible for maintaining the business relationship?Nurturing a business... Read More
"I don't know the key to success, but the key... Read More
In the first part of this article I put forward... Read More
Many years ago, I had warned the carwash industry of... Read More
1. Everyone Makes A Difference ? Despite not letting him... Read More
Pet Transportation Services are needed as the number of pets... Read More
As small business owners we're in business to make money... Read More
The FTC Franchise Rule maybe changed, as the Federal trade... Read More
Where would a business be without a business plan? A... Read More
If you are a franchisee of a large franchise system;... Read More
Mr/Ms, 'not me' is often on holidays in your business.... Read More
What are the 5 best ways to gain new contacts?There... Read More
If you're starting your own business or currently work for... Read More
Everything starts with a business plan: If you don't have... Read More
Pardon my enthusiasm, but a large part of your small... Read More
One overlooked individual in the process of taking a company... Read More
Bookkeeping?the "dreaded" word is something we all have to worry... Read More
THE PSYCHOLOGY OF PRICINGIn case you hadn't noticed, people can... Read More
Small Business |