Too often in business we get trapped into reviewing our sales numbers without analyzing the all important "profit" number. This is commonly referred to as the "bottom-line" of a business. There are various ways you can dramatically impact your profitability.
1) Under Pricing Kills Profits!
Many small businesses have thinner profit margins than larger firms do because they tend to under price their products or services. So why not just raise prices? I know the feeling--you're scared that your competition might swoop in like a bird of prey and your customer base might shrivel overnight!
If you have thought about raising prices but haven't done so, let me give you an example that may give you the confidence to do so. My client, Steve Lopes of Stanley Steemer based out of Edison, NJ had a positive experience from raising prices about a year back. After giving me much resistance to my advice to raise prices, Steve agreed it would be prudent to test it. The result? Sales and profit went up for the month in which he raised prices and Steve was pleasantly surprised at the little, if any resistance he got from his customers.
Since then, Steve has increased prices 2 more times. What happened to sales and net profits? Sales surged by 25% for that 12-month period and net profits for that same period skyrocketed by 84%. Since Steve's sales are in the 7 digits, these sales and net profit increases equate to very significant numbers. Best of all, it allows Steve with a lot of extra cash to do things he wanted to do in his business and personally.
Still unsure about raising prices? Remember, you can always cut them back. More likely then not, you'll be surprised at the positive impact it'll have on your business, assuming of course you continue to provide the same or better level of service to your customers.
2) Is The Marketing Working?
Make your advertising accountable.
You've probably heard the familiar maxim: "Twenty percent of my advertising brings in 80 percent of my business, but I don't know which 20 percent!" I see that as a common problem with many small-businesses. They don't track their marketing to know what's working, what's not. This problem stems from a bigger problem and that is not being aware of the difference between institutional and direct-response advertising.
Institutional advertising, also known as image advertising, is all about you, the business owner. How great you are, your qualifications, years in business, "full-service" product line, etc. It's the most common form of advertising. You see institutional ads every day in print or in TV. They're often cute, creative, funny, utterly ineffective and not trackable. Simply put, an institutional ad has no way to track results and is there to keep the company name in front of the public.
By contrast, direct response advertising is all about your customer and his or her needs. Its purpose is to stimulate a phone call, letter or a visit. Best of all, unlike an institutional ad, it is trackable so you can make every dollar you spend on it accountable. This then helps to measure the effectiveness of each ad.
3) The Easiest Way To Profits
Keep a lid on spending! Resist the urge to spend freely. You may like the way a lavish office and expensive furniture looks, but does it really contribute to your business? In some businesses, a fancy office is critical; in most it is not. I once had a small business owner who spent $5,000 on his front office desk in a business operation that had no "office visits." Needless, to say, this business owner did not survive too long in business due to this and other extravagances. Get as much value out of every transaction, whether you're leasing office space or stocking the kitchen.
Important caveat: Don't compromise when it comes to spending money on your own self-development. Small business owners don't give this enough importance and thus spend far too little money in this area. This is a big mistake. As an example, in the next 5 weeks, I'll be attending three conferences across the country and investing about $4,300 in seminar tuition fees, travel and boarding. Not a small chunk of change you would agree, but in my opinion, well worth the investment. You are the most important asset in your business. Take good care of you.
4) Have You Got A Back End For Every Sale?
Most small-businesses ignore the easy money to be made with a back-end sale. Yet, the really smart business owner never forgets that the most profitable words in the history of business were: "Would you like fries with that?" I have read that these words instantly doubled the total sale.
Your biggest expense is reaching a new customer. If you succeed to winning him over to the point that he pulls out his wallet and gives you money. . . he will often continue to give you money if you offer something else. Yet, you do not need any expensive advertising to do this ? he's already listening to you. You simply have to open your mouth and offer him something else.
Savvy small-business owners will have something more expensive to sell, and something less expensive. Something else that fits in with whatever the initial sale was. . . and something else that just has broad appeal. But they will always have something on the back-end.
5) Outsource Judiciously
One of the battle cries in business today is to determine the one thing that your business does best, become even better at it, and outsource absolutely everything else. There is certainly a lot to be said for taking a careful look at every function in your business and asking yourself if you should outsource it. But take a hard look at the numbers before you decide to jump on the outsource bandwagon!
Salim Omar, CPA is the author of the newly published book, Straight Talk About Small Business Success In New Jersey now available in Barnes and Noble bookstores and on amazon.com.
More free information can be accessed on his website amazon.com
Cadillac Escalade rentals Round Lake ..What image do you and your people portray to your... Read More
If your home business is not performing the way you... Read More
If an organization lacks a mission statement, it is worthwhile... Read More
Many physical therapists in private practice have the appearance of... Read More
A cherished business doctrine is that growth must be a... Read More
At one point or another, almost every business runs short... Read More
Anyone in business today realizes both the natural dependency on... Read More
By outsourcing to skilled professionals you'll be able to grow... Read More
Running a business, whether large, small or in your home,... Read More
Every business plan book tells you how the Executive Summary... Read More
While there are few career paths that some would call... Read More
When is advice free and when should you charge for... Read More
Q. I am a former pastor who left the ministry... Read More
Why should you always maintain a good report with a... Read More
If you are thinking of turning your current into a... Read More
My colleague, Jane, recently lamented to me an all too... Read More
Many new ventures are preoccupied with all the money they... Read More
One overlooked individual in the process of taking a company... Read More
-- Beyond Cold Calling, "Warm" Calling and Sending E-mails --Many... Read More
Costs of over regulation and over disclosure end up hurting... Read More
Is your business making money? Would you know?Figuring out whether... Read More
We all know how glorious those first warm days of... Read More
If I had $1.00 every time I heard someone say... Read More
1. Look Over Your Shoulder ? Of course, Punxsutawney Phil... Read More
When you go into business for yourself, there are many... Read More
shuttle from Midway Akin ..One of the hidden perks of raising six children is... Read More
Many investors and business ethics professionals are calling for more... Read More
I love work, I can watch it all day.I am... Read More
Have Some Time to Yourself One of the most important... Read More
As the owner or an employee of a small-to medium-sized... Read More
The goals of businesses have undergone much evolution from the... Read More
Most of us remember going to at least one garage... Read More
Should you buy a business opportunity or Franchise if you... Read More
Is your business making money? Would you know?Figuring out whether... Read More
What makes a business relationship?What really makes a business relationship?... Read More
The choice of financing is an important determinant of whether... Read More
Q: After years of dreaming about starting my own business,... Read More
If you are a motorcycle detailer and need to expand... Read More
Canon City, Colorado is known for it's 6 Prisons; State... Read More
Your grandfather probably told you to "learn something new everyday".... Read More
Fuel prices these days are quite high and they take... Read More
Most pressure washing companies never look into some of the... Read More
Are the promoters and consultants destroying the market for Reverse... Read More
A Brilliant Marketing Idea... sounds great but what is it?... Read More
Running a business, whether large, small or in your home,... Read More
The start of a new year is a time for... Read More
How do you find the best business partners?Finding a good... Read More
Many times small businesses want to expand their businesses and... Read More
On Monday the Department of Corporations in California revoked franchise... Read More
Would you rather have one good client paying you five... Read More
Small Business |