Home
>
Software
>
Microsoft Great Plains - Typical Problems And Fixes ? Overview For IT Administrators

Microsoft Great Plains - Typical Problems And Fixes ? Overview For IT Administrators

How to delete the user? This is the first problem you encounter - when user shuts down the computer - Great Plains doesn't have the command to log off the user and when user tries to login the next day - she gets error message that user is already logged on. The fix:

Microsoft SQL Server - open SQL Query Analyzer, switch to DYNAMICS database and run the following script: DELETE ACTIVITY WHERE USERID='KATHY'.

Pervasive SQL/Ctree - if you have more than one user registered you can delete the user from GP: System->User Activity->Delete User. If you like to work on the file level - ask all the users to log off. On the server, where you have your Great Plains files structure - DYNAMICS is the root, in SYSTEM folder delete ACTIVITY.* files

How to unlock the batch? This happens when user posts the batch and has her computer crashed (via surfing the internet - smile - or things like this)

General tip - Great Plains recommends to logoff and then login back with the same user id. Then Great Plains will prompt the user to recover posting batch. Unfortunately it doesn't work in 70% of the cases

MS SQL Server - the batch record is stored in Batch Header table: SY00500 in the company database. The fields to clear are: BCHSTTUS and MKDTOPST. In some cases you have to delete the record from SY00800 from DYNAMICS db.

Pervasive/ctree - you have to install ODBC driver for Pervasive or Ctree and hook the tables: SY00500, SY00800 with Microsoft Access - use linked tables technique

Now we would like to stress you the need to move away from Pervasive SQL 2000/Ctree platforms - you are in trouble - Microsoft Business Solutions cuts technical support for Microsoft Great Plains 7.5 and prior on these platforms. This means not only the support, but also tax updates (especially Payroll and Federal Magnetic Media).

What is migration from Ctree/Pervasive.SQL 2000 to MS SQL/MSDE? MBS has migration tool. You need first to install Great Plains on SQL Server with exactly the same account/segments structure and then install migration tool (it is Dexterity chunk) on your ctree/Pervasive workstation - then, when you integrate the chunk - you will map it to target SQL-based Great Plains Company, select all system and company tables, click the button and it will move all your tables one-by-one. In the case when your Great Plains ctree/Pervasive has third parties - you need to check if the vendor has migration tool - otherwise you have to do manual move, use SQL Linked server to your legacy data

Do I need consultant? It is probably good idea to have consultant to do the upgrade. We strongly recommend you to use consultant in the following cases

You have Dexterity customization

You are doing migration from Pervasive/Ctree to Microsoft SQL Server/MSDE, especially when you have third-parties without migration tools

You have a lot or ReportWriter Modified Great Plains Reports

You have old version of Great Plains: Dynamics or eEnteroprise 6.0 or prior - in this case you can not appeal to Microsoft Technical Support - it is discontinued

Your Great Plains has more than 20 users and you have to have upgrade done over the weekend - if it fails - you have business problems

You don't have support - in this case you have to select your Microsoft Business Solutions Partner and pay for the annual support/enhancement plan - you will get new registration key and will be ready for the upgrade

Good luck in fixing and if you have issues or concerns ? we are here to help! If you want us to do the job - give us a call 1-866-528-0577! help@albaspectrum.com

Andrew Karasev is Chief Technology Officer in help@albaspectrum.com ? USA nationwide Great Plains, Microsoft CRM customization company, based in Chicago, California, Texas, Florida, New York, Georgia, Colorado, Oregon, Washington, Canada, UK, Australia and having locations in multiple states and internationally (help@albaspectrum.com), he is CMA, Great Plains Certified Master, Dexterity, SQL, C#.Net, Crystal Reports and Microsoft CRM SDK developer.

You can contact Andrew: help@albaspectrum.com

Culver prom limo ..

In The News:

Fitness centers and workout studios are starting to establish policies that prohibit shooting phone videos to protect people's privacy.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents

Apple recently notified a small number of iPhone customers in 92 countries that their phones may be under attack by mercenary spyware.

An artificial intelligence-powered home security system can fire paintballs and tear gas at trespassers. The camera identifies human faces and animals.

Technology expert Kim Komando gives her tips and tricks on enhancing your user experience a smartphone and other devices you use everyday.

A new camera called NUCA uses artificial intelligence to create deepfake photos of subjects by stripping away clothing in close to real time.

The Kimberley Kube trail-ready camper has a compact but spacious design and combines luxury, functionality and ruggedness for a weekend getaway.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

Emails instructing you to reset your password for an account may be legitimate, or they may be scams. Kurt "CyberGuy" Knutsson explains.

Northrop Grumman's Manta Ray uncrewed underwater vehicle aims to revolutionize undersea missions — it glides through the ocean without human assistance.

Learn how to work Google's calendar application to streamline and organize your daily tasks from technology expert Kim Komando.

If you do not want Facebook to have automatic access to your private photos, follow our tips to protect yourself. Kurt “CyberGuy" Knutsson shows you how.

Kurt “CyberGuy" Knutsson goes into detail about Apple’s recent iOS update that allows iPhone users to instantly translate spoken language simply by using the Action Button.

Safeguarding your digital life with a reliable physical backup isn't just a precaution, it's a necessity. Kurt “CyberGuy" Knutsson provides the essential backup checklist.

Kurt “CyberGuy" Knutsson reveals how a Redditor exposed false recycling claims at their apartment, highlighting a report that only 21% of U.S. recyclables are processed.

Kurt "CyberGuy" Knutsson offers a travel toolkit featuring five technology tools to help you with booking flights and hotels for your summer vacation.

The bubble behind the clock on your iPhone can appear in different colors. Kurt "CyberGuy" Knutsson explains what each of those colors mean.

Scammers are using the power of artificial intelligence to mimic voices of people and are using the fake voices to commit crimes, like kidnappings.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

Tech guru Kurt "CyberGuy" Knutsson explains the science behind the Invisibility Shield, a 6-foot shield that makes people become invisible.

The International Olympic Committee on Friday announced plans to use AI in various Olympic aspects, including athlete identification, training and judging.

Tech guru Kurt "CyberGuy" Knutsson explains an easy trick to avoid squinting while working or surfing the web by zooming in on your personal computer.

Streaming giant Roku has recently been targeted by a pair of cyberattacks, and the company confirmed over a half million Roku accounts were compromised.

The Land Aircraft Carrier combines an all-terrain, six-wheeled vehicle with a two-seat aircraft, which features electric vertical takeoff and landing.

The European Union has sent TikTok a "request for information" on the video sharing platform's newest app, TikTok Lite, under the Digital Services Act, with the aim to clean up social media.

Microsoft Great Plains - Typical Problems And Fixes ? Overview For IT Administrators

Software