* Scanning and Skimming Practices *
Whether you're writing e-mail messages or Web site sales letters, you need to know how to hold the attention of different types of readers. Even the readers that don't actually "read."
Most readers will either scan, skim, or both, especially when reading online or when reading long pieces. Optimizing the writing on your site for those who scan and those who skim isn't extremely difficult, but it does require an attention to detail.
First, let's take a look at what these terms mean. Scanning--involves looking for particular elements, such as headlines, subheadings, and text that is highlighted, bold-faced, or otherwise emphasized. Scanners read only the elements that "stick out," their eyes moving from one attention-grabbing word or phrase to another.
Skimming--involves looking over the entire page but only superficially, like a speed-reader. Skimmers may see the same elements that scanners do, but they don't focus that much on anything specific for very long. They glance over all of it, just trying to get the basic idea. Most readers do a combination of scanning and skimming. They might scan a page and find a headline that grabs their attention, then skim the paragraph beneath it. Only when they find something really interesting will they go back and read.
Sometimes, the information in the various headings and emphasized text is all the information a visitor needs. In fact, a visitor to a consumer sales site should conceivably be able to make their entire buying decision based solely on the headlines and emphasized text.
It's important to note that scanning and skimming isn't something that was created by the Web. (It just seems like it sometimes.) Audiences have been skimming newspaper headlines and flipping through TV channels for quite some time now.
* 6 Steps for Writing for Scanners and Skimmers *
In the Information Overload Age, consumers have grown tired of sales hype and marketing fluff. They're already predisposed to skimming and scanning. Short attention spans and a high level of skepticism are becoming a part of their nature.
But all is not lost. Optimizing for scanners and skimmers (and turning them into readers) isn't easy, but you can do it if you take a steady approach and revise carefully. Here's an example of how you can do it:
Step 1) Write out the main points of your sales argument (which some will call a sales "pitch," but since I want to persuade rather than "pitch," I look at this process as a kind of debate...hence, a sales argument.) These main points will be your subheadings. List them as a skeleton outline for your piece, and leave space beneath each.
Step 2) Below each main point, write down the main words and phrases associated with each point in your argument.
Step 3) Start writing the body of the piece. Here, you'll explain everything in full detail. People who read the body of your message want details, so you should provide all the relevant information that you can imagine a potential customer might want to read.
Step 4) Take the words and phrases you generated in Step 2 and thread them throughout the body of the message. Make sure they work within the context of the paragraphs (in other words, don't just throw them in anywhere.) Use bold-facing, italics, underlining, or highlights to draw attention to these words or phrases. (Just don't go overboard... too much emphasis can come off as "salesy", and you'll need to only use as much emphasized text as you think your audience will deem credible. An ad for a luxury car won't use as much emphasized text as a sales letter for the latest mail-order kitchen gizmo.)
Step 5) Look at all you've written and come up with a headline that ties it all together with a strong, unique benefit. The headline should generate curiosity and target a specific audience. Statistics and testimonials generally make strong headlines by getting attention and establishing credibility, which is important for making a connection with your target audience.
Step 6) At this point, you've written your first draft. As you read back through what you have, ask yourself a few questions: Does my headline lead logically to my subheads? Do my subheads lead logically to the emphasized text? Does the emphasized text fit logically into the context of the body? Most importantly, can a visitor make a buying decision based solely on the headings and emphasized text? Sometimes, you'll find that certain elements no longer fit the original argument. Your approach may change. That's okay. Revise until everything flows together and makes sense during the first reading.
Never be afraid to go back and rewrite. Always use the strongest material, even if that means deleting half of what you've already written. It's the only way to get your best work.
The truth is, most readers won't make it to the body of your message. That's okay--don't expect them to. Not all of them will be right for your offer.
You need be able to get your points across with good headlines, subheadings, and emphasized text. If you can do that, you won't have to be afraid of how--or whether--your visitors actually read the entire page.
About The Author
Matthew Cobb is an independent copywriter. Visit www.cobbwriting.com to learn more about his freelance copywriting services or to sign up for his monthly e-publication, The Copy and Content Clinic.
ohare limo service Grand Rapids ..Chances are, you'll be busy over the next several weeks.... Read More
A good white paper is a paper that makes you... Read More
Obtaining the skills for writing good business correpondence is important;... Read More
What am I going to write about?Which topic is the... Read More
If you're a writer, you're in business. It doesn't matter... Read More
Writing is hard work, and like all hard work, one... Read More
Everyone has a unique story to tell. From explaining business... Read More
There is no specific formula for children's fiction. There are,... Read More
Short Story Writing Tips -We've established what a title should... Read More
No user manual? Surely you jest!It may seem comical, but... Read More
There's a little known secret we writers like to keep... Read More
In the current job market, many editorial workers have turned... Read More
What possibly could I have to write about? I never... Read More
Structure in the form of frameworks, work processes and goals... Read More
Part 1 of this article discussed the experience you need... Read More
As in all endeavors, toil is necessary to succeed and... Read More
Griselda spent hours polishing up her resume. No detail was... Read More
Beyond three and four act story structure, lies the Hero's... Read More
When you get stuck for ideas, and the words won't... Read More
For several years before I left teaching to write full... Read More
We've all been told that we need to use all... Read More
Around eighty percent of nonfiction books today are written by... Read More
How to get a lot of traffic to your website... Read More
The Scanning ReaderWriting for the Web is different than writing... Read More
Maybe you should write a book! This is not as... Read More
executive chauffeured services Barrington Hills ..1. Turning your idea into a bookWith non-fiction books the... Read More
One morning, you open your inbox and find several e-mails... Read More
"I don't know if I should put 'writer' on my... Read More
What do people expect when they join a writing group?The... Read More
IntroductionSometimes it may be beyond a companies or individuals budget... Read More
You know, I really hate it when someone catches me... Read More
Creative Writing Tips ?The writer, who doesn't have the time... Read More
If your articles aren't getting published very often, or you... Read More
"If you're like me, than I'm sure you're pretty familiar... Read More
Ever wonder why we refer to convincing an editor a... Read More
Maybe you should write a book! This is not as... Read More
What a wonderful resource the Internet is!Students find information to... Read More
Since the headline is the first contact your readers have... Read More
Before you even begin writing your novel, you need to... Read More
Choosing the wrong words can have a poor effect on... Read More
Lately I've been noticing an odd trend amongst the freelance... Read More
The purpose of this article is to consider Print-On-Demand publishing... Read More
Have you ever considered writing a book? If so, maybe... Read More
I am sure that at in some era, at some... Read More
The process of developing a working title for your nonfiction... Read More
Remember the days when we wrote with pen and paper?... Read More
As a professional copywriter, not only do I do a... Read More
Today I took the dog for a walk and realized... Read More
Clustering, also called Mind Mapping, is a great way to... Read More
Business etiquette is fundamentally concerned with building relationships founded upon... Read More
Writing |