Home
>
Software
>
Lotus Notes Domino and Microsoft CRM Integration

Lotus Notes Domino and Microsoft CRM Integration

Well, even if the combination might look very unusual, we see the coexistence of these two systems, especially in large corporations, non-profit organizations. Technically Lotus Notes Domino has parallel structure, including Domino email server. Lotus is extremely flexible and you can program your own CRM or purchase CRM for Lotus, however Microsoft CRM has Microsoft SQL Server database and very simple Sales automation module. Let's look at the integration reasons and scenarios. Be sure that each specific case requires custom programming, tuning and support.

? Why Lotus & MS CRM? There are several reasons to combine the two. First ? Lotus Domino has very long history and is present on the market over 15 years. Corporations might have business system built upon the Lotus Notes Domino platform and it is not desirable or even feasible from the complexity standpoint to phase it out. The second reason is possible IT strategy to balance multiple platforms to avoid over-dependence on one vendor (such as Microsoft). There might be also licensing issue ? if corporation has several hundred Lotus licenses ? it doesn't want to lose them and pay for 200 Microsoft CRM users. In this case MS CRM might be the solution for Sales department and all the other departments should stay on Lotus

? Lotus Domino as Messaging for MS CRM. There is no need to program this custom piece, just use MS CRM ? Lotus Domino connector, supported by Alba Spectrum Technologies. It has advanced functionality, versus standard MS CRM Exchange connector. Instead of using GUID in the email header, it scans Contacts, Accounts, Leads emails for matching.

? Lotus Workflow. Workflow is possible in Lotus and MS CRM. In Lotus, however workflow is the most advanced. You can use Lotus Workflow and then upon the completion it can transfer control to Microsoft CRM. This is typical Microsoft CRM SDK (to program MS CRM) and Lotus Java Agent programming from the side of Lotus. Lotus workflow may work with integration to your ERP/Accounting application, such as Microsoft Great Plains, Navision, Axapta, however this is outside of the scope of this article.

? Lotus/CRM Activities Synchronization. One of the popular requirements is the synchronization of Microsoft CRM Activities: Appointment, Phone Call, Fax, etc. with Lotus TOTOs. This should allow users work on the same project sharing Lotus and MS CRM data space. If you need help in the integration or customization, feel free to call us: 1-630-961-5918, 1-866-528-0577, help@albaspectrum.com

Andrew Karasev is Chief Technology Officer at Alba Spectrum Technologies ( http://www.albaspectrum.com ) - Microsoft Business Solutions and IBM Lotus Domino Partner, serving corporate customers in the following industries: Aerospace & Defense, Medical & Healthcare, Distribution & Logistics, Wholesale & Retail, Chemicals, Oil & Gas, Placement & Recruiting, Advertising & Publishing, Textile, Pharmaceutical, Non-Profit, Beverages, Conglomerates, Apparels, Durables, Manufacturing and having locations in multiple states and internationally.

Mercedes Benz s500 rentals Salem ..

In The News:

The International Olympic Committee on Friday announced plans to use AI in various Olympic aspects, including athlete identification, training and judging.

Tech guru Kurt "CyberGuy" Knutsson explains an easy trick to avoid squinting while working or surfing the web by zooming in on your personal computer.

Streaming giant Roku has recently been targeted by a pair of cyberattacks, and the company confirmed over a half million Roku accounts were compromised.

The Land Aircraft Carrier combines an all-terrain, six-wheeled vehicle with a two-seat aircraft, which features electric vertical takeoff and landing.

The European Union has sent TikTok a "request for information" on the video sharing platform's newest app, TikTok Lite, under the Digital Services Act, with the aim to clean up social media.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

The FBI is warning the public about a recent phishing scam via text that claims its targets owe money in Pennsylvania for unpaid road toll charges.

Your Apple Music settings may be revealing to your contacts what you're listening to. Kurt "CyberGuy" Knutsson explains the process to change those settings.

Learn how to secure social media accounts, implement legacy contacts, and create a digital estate plan to protect your online assets from 'ghost hackers' after your death.

A ported phone number scam is leading to more people having their identities stolen by sophisticated scammers. Kurt “CyberGuy" Knutsson tells you what you need to know.

The Great Pacific Garbage Patch, a vast marine debris vortex, is being tackled by The Ocean Cleanup’s innovative technologies. Kurt “CyberGuy" Knutsson explains.

Discover easy solutions to tame autocorrect frustration on iOS and Android devices. Turn off, customize and add personal touches to your typing experience.

Kurt “CyberGuy" Knutsson reveals the six top things to do right now before it’s too late: Tech and life choices that can keep your safer on and offline.

Kurt “CyberGuy" Knutsson shows you some simple steps to discreetly hide apps or an entire app page on your iPhone for decluttering or confidentiality.

The ambient light sensors on smartphones may be turned into cameras, according to researches at MIT. This could pose a threat to people's privacy.

The Autonomous Road Repair System from tech firm Robotiz3d uses artificial intelligence technology to locate potholes and promptly seal them.

Scammers have stooped to using artificial intelligence to scan obituary websites to create fake obituary websites to target the grieving.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

A Mercedes-Benz Manufacturing factory in Hungary is using humanoid robots to help with human staffing shortages on the factory floor.

Some video games act like unregulated banks, according to CFPB, which has begun monitoring the situation. The agency says children may be most at risk.

Ascender the robot is capable of climbing stairs with heights up to 8.7 inches, and it can give every corner of your home a deep cleaning.

Tax-return scams are on the rise, and one tax expert from a cybersecurity firm says filing your taxes on time is one way to avoid tax scams.

The innovative XPENG Robot Unicorn is inspired by the mythical unicorn, and you may forget the robot is not actually a living creature.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

The Federal Trade Commission, the federal agency to report scams to, is being impersonated as part of a new sophisticated phone scam.

Lotus Notes Domino and Microsoft CRM Integration

Software