Home
>
Small Business
>
Become The Squeaky Wheel and Watch Your Business Skyrocket!

Become The Squeaky Wheel and Watch Your Business Skyrocket!

Providing high quality customer service is a must for any business to survive.

Following up on all contacts and leads is also crucial in order to increase your sales and client base.

If I had a nickel for every time I have had to remind a new client about the importance of following up...

The truth is, life can be hectic. A typical business day can evolve around numerous telephone calls, deliveries, new orders and so on which can make following up on your days contacts rather difficult.

Add to the mix having to read and respond to email and you compound your daily stress.

Life does not have to be this stressful. There is wonderful technology available to help ease your business workload and enable you to follow up on all of your contacts.

For starters, there are excellent auto-responder programs on the market today that are not only easy to implement, but also very affordable and help you provide the type of customer service your clients want.

These autoresponders can be programmed to send more than one message or document to a contact at various time intervals. GetResponse is a wonderful autoresponder that I use myself. There are several autoresponders on the market in a range of prices that will fit nicely into your budget. Check out some of the autoresponders availalbe and see for yourself how they can benefit your business plan.

So start working IN your business, not on your business by using today's technology such as autoresponders to help make following up fast, easy and affordable.

One of the fastest ways to loose a customer or prospective client is by not following up after a telephone call, email new order, etc.

You remember the old adage; "The squeaky wheel gets the oil"... Well, your business needs to be the "squeaky wheel" so to speak. Keep you name fresh in your customer's and prospects mind and they will be more likely to contact you when they need the high quality products or services that you provide.

Something as simple as a thank you note does wonders for a company image as well as it's client base.

Don't think you have to personally handle all of your follow up correspondence yourself.

Out sourcing some of the work you currently do is not only smart, but also quite affordable.

One of the services many of my clients use is that of mass mailings. After uploading my client's database to my web service, all my client need do is email or phone me with their request. Something as basic as a postcard is often all that is necessary to keep in touch with their database of existing customers as well as new leads and prospects.

By staying in touch with your "Sphere of Influence" you will increase referrals, sell more products and services as well as improve your company image.

Notify your customers and prospects about something new or different in your business. If you aren't currently offering any promotions or sales, use the time of year as a reason for your mailing.

So, start incorporating into your daily business practices the following:

1. Follow up on all telephone calls from prospective clients with a short thank you note or postcard.

2. Follow up on all email contacts with autoresponders.

3. Mail to your entire database of customers (your "Sphere of Influence") every 4 to 6 weeks.

4. Mail to your prospective clients every 4 to 6 weeks.

Try these simply steps for yourself. Keep in touch with your "Sphere of Influence" and follow up on all your business contacts.

Become the "Squeaky Wheel" and watch your business skyrocket!

Judith A. Wentzel - Image smarter marketing specialist providing image smarter web site design, marketing & business services. Assisting realtors & small business owners with their business and marketing needs since 1993. http://www.imagesmartermarketing.com http://www.imagesmartermarketing.com http://www.imagesmartermarketing.com

shuttle from Midway Glen Ellyn ..

In The News:

The Kimberley Kube trail-ready camper has a compact but spacious design and combines luxury, functionality and ruggedness for a weekend getaway.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

Emails instructing you to reset your password for an account may be legitimate, or they may be scams. Kurt "CyberGuy" Knutsson explains.

Northrop Grumman's Manta Ray uncrewed underwater vehicle aims to revolutionize undersea missions — it glides through the ocean without human assistance.

Learn how to work Google's calendar application to streamline and organize your daily tasks from technology expert Kim Komando.

If you do not want Facebook to have automatic access to your private photos, follow our tips to protect yourself. Kurt “CyberGuy" Knutsson shows you how.

Kurt “CyberGuy" Knutsson goes into detail about Apple’s recent iOS update that allows iPhone users to instantly translate spoken language simply by using the Action Button.

Safeguarding your digital life with a reliable physical backup isn't just a precaution, it's a necessity. Kurt “CyberGuy" Knutsson provides the essential backup checklist.

Kurt “CyberGuy" Knutsson reveals how a Redditor exposed false recycling claims at their apartment, highlighting a report that only 21% of U.S. recyclables are processed.

Kurt "CyberGuy" Knutsson offers a travel toolkit featuring five technology tools to help you with booking flights and hotels for your summer vacation.

The bubble behind the clock on your iPhone can appear in different colors. Kurt "CyberGuy" Knutsson explains what each of those colors mean.

Scammers are using the power of artificial intelligence to mimic voices of people and are using the fake voices to commit crimes, like kidnappings.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

Tech guru Kurt "CyberGuy" Knutsson explains the science behind the Invisibility Shield, a 6-foot shield that makes people become invisible.

The International Olympic Committee on Friday announced plans to use AI in various Olympic aspects, including athlete identification, training and judging.

Tech guru Kurt "CyberGuy" Knutsson explains an easy trick to avoid squinting while working or surfing the web by zooming in on your personal computer.

Streaming giant Roku has recently been targeted by a pair of cyberattacks, and the company confirmed over a half million Roku accounts were compromised.

The Land Aircraft Carrier combines an all-terrain, six-wheeled vehicle with a two-seat aircraft, which features electric vertical takeoff and landing.

The European Union has sent TikTok a "request for information" on the video sharing platform's newest app, TikTok Lite, under the Digital Services Act, with the aim to clean up social media.

Stay up to date on the latest AI technology advancements and learn about the challenges and opportunities AI presents now and for the future.

The FBI is warning the public about a recent phishing scam via text that claims its targets owe money in Pennsylvania for unpaid road toll charges.

Your Apple Music settings may be revealing to your contacts what you're listening to. Kurt "CyberGuy" Knutsson explains the process to change those settings.

Learn how to secure social media accounts, implement legacy contacts, and create a digital estate plan to protect your online assets from 'ghost hackers' after your death.

A ported phone number scam is leading to more people having their identities stolen by sophisticated scammers. Kurt “CyberGuy" Knutsson tells you what you need to know.

The Great Pacific Garbage Patch, a vast marine debris vortex, is being tackled by The Ocean Cleanup’s innovative technologies. Kurt “CyberGuy" Knutsson explains.

Become The Squeaky Wheel and Watch Your Business Skyrocket!

Small Business